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Bộ đề 19 - Test 5

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Câu tiếp 

Part 1

Câu hỏi

1-7023
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
1.
A.
B.
C.
D.

Part 1

Câu hỏi

2-2152
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
2.
A.
B.
C.
D.

Part 1

Câu hỏi

3-8968
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
3.
A.
B.
C.
D.

Part 1

Câu hỏi

4-8705
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
4.
A.
B.
C.
D.

Part 1

Câu hỏi

5-9575
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
5.
A.
B.
C.
D.

Part 1

Câu hỏi

6-9391
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
6.
A.
B.
C.
D.

Part 2

Câu hỏi

7-5870
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
7.
A.
B.
C.

Part 2

Câu hỏi

8-2087
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
8.
A.
B.
C.

Part 2

Câu hỏi

bd19-test59-8504
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
9.
A.
B.
C.

Part 2

Câu hỏi

10-1914
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
10.
A.
B.
C.

Part 2

Câu hỏi

11-3005
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
11.
A.
B.
C.

Part 2

Câu hỏi

12-5103
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
12.
A.
B.
C.

Part 2

Câu hỏi

13-9406
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
13.
A.
B.
C.

Part 2

Câu hỏi

14-4086
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
14.
A.
B.
C.

Part 2

Câu hỏi

15-8089
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
15.
A.
B.
C.

Part 2

Câu hỏi

16-9365
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
16.
A.
B.
C.

Part 2

Câu hỏi

17-6111
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
17.
A.
B.
C.

Part 2

Câu hỏi

18-9021
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
18.
A.
B.
C.

Part 2

Câu hỏi

19-897
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
19.
A.
B.
C.

Part 2

Câu hỏi

20-7217
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
20.
A.
B.
C.

Part 2

Câu hỏi

21-5948
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
21.
A.
B.
C.

Part 2

Câu hỏi

22-4594
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
22.
A.
B.
C.

Part 2

Câu hỏi

23-1650
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
23.
A.
B.
C.

Part 2

Câu hỏi

24-5013
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
24.
A.
B.
C.

Part 2

Câu hỏi

25-7914
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
25.
A.
B.
C.

Part 2

Câu hỏi

26-1795
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
26.
A.
B.
C.

Part 2

Câu hỏi

27-1107
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
27.
A.
B.
C.

Part 2

Câu hỏi

28-9132
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
28.
A.
B.
C.

Part 2

Câu hỏi

29-9817
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
29.
A.
B.
C.

Part 2

Câu hỏi

30-6339
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
30.
A.
B.
C.

Part 2

Câu hỏi

31-6301
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
31.
A.
B.
C.

Part 3

Câu hỏi

3234-7524.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
32.
Who most likely is the woman?
A. A delivery driver
B. A bark teller
C. A store cashier
D. A graphic designer

Part 3

Câu hỏi

3234-7524.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
33.
Why does the woman apologize?
A. Her manager is not available.
B. A coupon has expired.
C. A fee has increased.
D. A package is missing.

Part 3

Câu hỏi

3234-7524.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
34.
What does the woman recommend that the man do?
A. Return the next day
B. Register for a membership program
C. Read some instructions
D. Request technical support

Part 3

Câu hỏi

3537-7824.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
35.
What does the woman ask about?
A. Making travel arrangements
B. Leading a workshop
C. Ordering promotional materials
D. Practicing a sales presentation

Part 3

Câu hỏi

3537-7824.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
36.
What does the man suggest the woman do after the conference?
A. Purchase some equipment
B. Meet with a client
C. Visit a museum
D. Interview some job candidates

Part 3

Câu hỏi

3537-7824.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
37.
What will the man send to the woman?
A. A reimbursement form
B. A confirmation code
C. A telephone number
D. An e-mail address

Part 3

Câu hỏi

3840-3633.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
38.
What type of business is being discussed?
A. An art supply store
B. A toy manufacturer
C. An amusement park
D. A travel agency

Part 3

Câu hỏi

3840-3633.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
39.
What are the women concerned about?
A. Complaints from customers
B. A new competitor
C. Employee safety
D. The cost of equipment

Part 3

Câu hỏi

3840-3633.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
40.
What does the man say about Appalachian lncorporated?
A. It often works with their company.
B. It completes projects quickly.
C. lt has a good reputation.
D. It is located nearby.

Part 3

Câu hỏi

4143-158.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
41.
What does the man ask the woman to do?
A. Write a report
B. Meet with a job candidate
C. Prepare an itinerary
D. Respond to an e-mail

Part 3

Câu hỏi

4143-158.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
42.
Why does the woman say, “Friday is in two days”?
A. To express excitement for an activity
B. To suggest a time to meet
C. To object to a proposed deadline
D. To encourage a colleague

Part 3

Câu hỏi

4143-158.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
43.
What will the man do tomorrow?
A. Sign a contract
B. Join a conference call
C. Visit a hospital
D. Organize a training session

Part 3

Câu hỏi

4446-258.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
44.
Where does the conversation take place?
A. At an art gallery opening
B. At an automobile show
C. At a technology exhibition
D. At a cooking demonstration

Part 3

Câu hỏi

4446-258.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
45.
What does the woman say about an item?
A. It is sold out.
B. It is still being developed.
C. It is covered by a warranty.
D. It includes an informational video.

Part 3

Câu hỏi

4446-258.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
46.
What does the woman suggest the man do?
A. Check a Web site
B. Pick up a brochure
C. Pay with a credit card
D. Provide contact information

Part 3

Câu hỏi

4749-1958.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
47.
Why is Luisa Reyes visiting the store?
A. To apply for a job
B. To conduct an interview
C. To purchase a gift
D. To make a delivery

Part 3

Câu hỏi

4749-1958.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
48.
What will happen at the store next month?
A. Some workshops will be held.
B. Contest winners will be announced.
C. A new manager will be hired.
D. Discounts will be offered.

Part 3

Câu hỏi

4749-1958.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
49.
What does the man say is unnecessary?
A. A reservation
B. A signature
C. Photo identification
D. Writing experience

Part 3

Câu hỏi

5052-3934.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
50.
Why is the woman calling?
A. To explain a hiring policy
B. To discuss travel arrangements
C. To request a confirmation number
D. To provide information about some clients

Part 3

Câu hỏi

5052-3934.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
51.
What does the man say he wants to do?
A. Visit a friend
B. Find a lower fare
C. Attend a conference
D. Check a handbook

Part 3

Câu hỏi

5052-3934.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
52.
What will the woman most likely do next?
A. Send some forms
B. Contact a travel agent
C. Arrange a shuttle pickup
D. Get permission from a supervisor

Part 3

Câu hỏi

5355-8538.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
53.
What industry do the speakers most likely work in?
A. Automobile
B. Marketing
C. Clothing
D. Entertainment

Part 3

Câu hỏi

5355-8538.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
54.
What does the man say will take place on Tuesday?
A. Job interviews
B. A business convention
C. Maintenance work
D. A training session

Part 3

Câu hỏi

5355-8538.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
55.
What does the woman ask the man to do?
A. Review a presentation
B. Contact a supplier
C. Send out a reminder
D. Update a document oli

Part 3

Câu hỏi

5658-4904.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
56.
Where is the conversation most likely taking place?
A. At a construction site
B. At a home improvement store
C. At a real estate agency
D. At an architecture firm

Part 3

Câu hỏi

5658-4904.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
57.
What does the woman want to know?
A. When a shipment is arriving
B. Where a trade show will take place
C. How a project is progressing
D. Who will be running a training

Part 3

Câu hỏi

5658-4904.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
58.
What will the woman do later?
A. Meet with the management team
B. Fill out a survey
C. Install a computer program
D. Approve some blueprints

Part 3

Câu hỏi

5961-2823.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
59.
What does the woman mean when she says, “cookies are on sale at the supermarket this week”?
A. She plans to bring cookies to an event.
B. She needs fo stay within a budget.
C. The man should go to the supermarket.
D. The man should revise a store advertisement.

Part 3

Câu hỏi

5961-2823.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
60.
Who did the company recently hire?
A. A graphic designer
B. A cafeteria chef
C. A department manager
D. Afinancial advisor

Part 3

Câu hỏi

5961-2823.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
61.
What does the man remind the woman about?
A. A sporfing event
B. A project deadline
C. A reimbursement process
D. A trade conference

Part 3

Câu hỏi

6264-3001.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

62.
Why is the man calling the woman?
A. To fix a scheduling error
B. To register for a workshop
C. To confirm a lunch reservation
D. To arrange a consultation

Part 3

Câu hỏi

6264-3001.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

63.
Look at the graphic. On which day will the speakers meet?
A. Tuesday
B. Wednesday
C. Thursday
D. Friday

Part 3

Câu hỏi

6264-3001.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

64.
What does the woman ask the man to do?
A. Arrive early to an appointment
B. Arrange transportation
C. Pay a fee in advance
D. Send some documents

Part 3

Câu hỏi

6567-3191.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

65.
Why is the man concerned?
A. He misplaced some design samples.
B. An office lobby looks outdated.
C. An installation team may be late.
D. Some materials are too expensive.

Part 3

Câu hỏi

6567-3191.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

66.
Look at the graphic. Which sample does the man prefer?
A. Sample #1
B. Sample #2
C. Sample #3
D. Sample #4

Part 3

Câu hỏi

6567-3191.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

67.
What does the woman suggest doing?
A. Taking some measurements
B. Ordering from a different supplier
C. Speaking with an interior decorator
D. Getting approval from a manager

Part 3

Câu hỏi

6870-9882.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

68.
What job is the woman training for?
A. Chef
B. Server
C. Manager
D. Hostess

Part 3

Câu hỏi

6870-9882.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

69.
What did the woman do yesterday to prepare for her job?
A. She bought a uniform.
B. She sampled some food items.
C. She reviewed a menu.
D. She visited a local market.

Part 3

Câu hỏi

6870-9882.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

70.
Look at the graphic. Where will the speakers go next?
A. To the downstairs dining room
B. To the patio
C. To the upstairs dining room
D. To the kitchen

Part 4

Câu hỏi

7173-9065.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
71.
What does the speaker say she did last Friday?
A. She stayed late at the office.
B. She installed some new software.
C. She attended an investor meeting.
D. She presented at an environmental conference.

Part 4

Câu hỏi

7173-9065.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
72.
What does the speaker request that the listeners do?
A. Keep their work spaces clean
B. Turn off their lamps
C. Read a list of suggestions
D. Participate in a video conference

Part 4

Câu hỏi

7173-9065.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
73.
Why does the speaker congratulate the listeners?
A. For meeting sales goals
B. For a product launch
C. For completing a difficult project
D. For a successful recycling program

Part 4

Câu hỏi

7476-3179.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
74.
Who is Min-Jee Park?
A. A producer
B. An actress
C. An author
D. A politician

Part 4

Câu hỏi

7476-3179.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
75.
What will Min-Jee Park discuss today?
A. Her best marketing tips
B. Her new mobile application
C. Her recent book tour
D. Her work on a documentary

Part 4

Câu hỏi

7476-3179.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
76.
What does the speaker mean when he says, “the venue is small”?
A. The listeners should look up directions.
B. The listeners should register soon.
C. Some furniture needs to be moved.
D. A vendor cannot provide a service.

Part 4

Câu hỏi

7779-2612.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
77.
What is the purpose of the meeting?
A. To revise a staff manual
B. To train customer service employees
C. To review some réumés
D. To present a product to clients

Part 4

Câu hỏi

7779-2612.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
78.
What have the listeners received?
A. A list of typical questions
B. A review of potential vendors
C. An advertising brochure
D. An updated meeting agenda

Part 4

Câu hỏi

7779-2612.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
79.
What is the final step in a process?
A. Charging a credit card
B. Signing a contract
C. Conducting a survey
D. Filing a document

Part 4

Câu hỏi

bd19-test58083-3083.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
80.
Who most likely is the speaker?
A. A government official
B. A news reporter
C. An airline pilot
D. A construction supervisor

Part 4

Câu hỏi

bd19-test58083-3083.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
81.
According to the speaker, why is the airport expansion necessary?
A. Because a new airline will operate from the airport
B. Because a nearby airport will be closing
C. Because most of the airport buildings are old
D. Because more people are using the airport

Part 4

Câu hỏi

bd19-test58083-3083.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
82.
Why does the speaker say, “we need the jobs”?
A. To refuse a request
B. To admit a mistake
C. To express agreement
D. To ask for help

Part 4

Câu hỏi

bd19-test5-8385-2536.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
83.
What is the topic of the seminar?
A. How to name your company
B. How to find office space
C. How to attract investors
D. How to decide on an insurance policy

Part 4

Câu hỏi

bd19-test5-8385-2536.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
84.
What advice does the speaker give to the listeners?
A. To keep a presentation short
B. To create a personal Web site
C. To hire a marketing consultant
D. To read contracts carefully

Part 4

Câu hỏi

bd19-test5-8385-2536.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
85.
What will the speaker most likely do next?
A. Divide the listeners in groups
B. Relate a personal story
C. Create a business plan
D. Collect some registration forms

Part 4

Câu hỏi

bd19-test58688-3172.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
86.
What type of event is being advertised?
A. A film festival
B. A job fair
C. A city tour
D. A product launch

Part 4

Câu hỏi

bd19-test58688-3172.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
87.
What does the speaker say the company has received?
A. Some funds
B. An international award
C. Positive reviews from clients
D. An invitation to be featured on television

Part 4

Câu hỏi

bd19-test58688-3172.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
88.
How can the listeners receive a discount?
A. By registering early
B. By referring another business
C. By completing a questionnaire
D. By signing up for a newsletter

Part 4

Câu hỏi

bd19-test58991-9465.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
89.
What event will the listeners attend next week?
A. A facility tour
B. A museum exhibit
C. A product launch
D. A professional conference

Part 4

Câu hỏi

bd19-test58991-9465.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
90.
Why does the speaker say, “is in a busy part of the city”?
A. To encourage the listeners to take the train
B. To remind the listeners to bring a map
C. To recommend a location for a business
D. To decline an invitation to dinner

Part 4

Câu hỏi

bd19-test58991-9465.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
91.
What change does the speaker mention?
A. A budget has been approved.
B. A project will be delayed.
C. A team leader has been replaced.
D. A workspace will be reassigned.

Part 4

Câu hỏi

bd19-test59294-6533.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
92.
What news does the speaker announce?
A. A business has won an award.
B. A business will offer a new service.
C. A business has replaced a CEO.
D. A business will be moving its headquarters.

Part 4

Câu hỏi

bd19-test59294-6533.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
93.
What advantage does Ruzio have over a competitor?
A. It will charge customers less.
B. It will sell higher-quality products.
C. It will offer a money-back guarantee.
D. It is a better-known brand.

Part 4

Câu hỏi

bd19-test59294-6533.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
94.
What will Dolores Garcia discuss?
A. Her previous work experience
B. Customer loyalty programs
C. Ruzio's plan to hire more employees
D. Ruzio's use of new technology

Part 4

Câu hỏi

bd19-test59597-5044.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

95.
Who most likely is the speaker?
A. An architect
B. A real estate agent
C. An interior designer
D. A building contractor

Part 4

Câu hỏi

bd19-test59597-5044.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

96.
Look at the graphic. What room are the listeners standing in?
A. Bedroom
B. Living Room
C. Kitchen
D. Dining Room

Part 4

Câu hỏi

bd19-test59597-5044.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

97.
What does the speaker give to the listeners?
A. An invoice
B. A timeline
C. A rental contract
D. An informational packet

Part 4

Câu hỏi

bd19-test598100-3708.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

98.
Who most likely is the speaker?
A. A delivery driver
B. A security guard
C. A department manager
D. A safety inspector

Part 4

Câu hỏi

bd19-test598100-3708.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

99.
Look at the graphic. Which shift should the listeners sign up for?
A. Shift 1
B. Shift 2
C. Shift 3
D. Shift 4

Part 4

Câu hỏi

bd19-test598100-3708.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

100.
What can the listeners receive for finishing a task quickly?
A. A travel mug
B. A gift card
C. A store T-shirt
D. Afree lunch

Part 5

Câu hỏi

101.
Free Internet service ------- available in the lobby but not in the guest rooms.
A. being
B. to be
C. are
D. is

Part 5

Câu hỏi

102.
A third branch ------- Starshorn Hair Salon will open in Georgetown's industrial district.
A. up
B. of
C. along
D. in

Part 5

Câu hỏi

103.
The March shipment to Busan can fit an ------ thirteen containers.
A. adding
B. additional
C. addition
D. add

Part 5

Câu hỏi

104.
Ms. Tran ------- the clients fifteen different apartments in one afternoon.
A. made
B. opened
C. passed
D. showed

Part 5

Câu hỏi

105.
Mr. Sweeney is most pleased when ------ press releases are published unedited.
A. he
B. him
C. his
D. himself

Part 5

Câu hỏi

106.
Whenever company cosfs ------- significantly, the budget is adjusted.
A. rise
B. rises
C. risen
D. rising

Part 5

Câu hỏi

107.
This is a ------- to all employees to submit expense reports by the end of the month.
A. remind
B. reminded
C. reminding
D. reminder

Part 5

Câu hỏi

108.
Please e-mail Human Resources if you are able to help set up the evenfs room ------- the annual office party.
A. since
B. before
C. into
D. except

Part 5

Câu hỏi

109.
Aita Corporation will hire roughly 50 new employees ------- the next year.
A. over
B. while
C. somewhere
D. ideally

Part 5

Câu hỏi

110.
Dine Out Magazine will publish an article next month about people who ------- go to the same restaurant.
A. repeated
B. repeatedly
C. repeat
D. repetition

Part 5

Câu hỏi

111.
The aircraft's ------ flight had arrived late, so ifs scheduled 10:15 A.M. departure was delayed.
A. committed
B. entitled
C. previous
D. spacious

Part 5

Câu hỏi

112.
Blue Form Company offers its employees ----- in their working location and hours.
A. flexible
B. flex
C. flexibility
D. flexed

Part 5

Câu hỏi

113.
The latest sales figures ----- to the vice president that the company was doing well.
A. reinforcing
B. reinforcement
C. reinforces
D. reinforced

Part 5

Câu hỏi

114.
Managemert at the Sidol Factory is researching different ------- to enhancing employee productivity.
A. instincts
B. decisions
C. occasions
D. approaches

Part 5

Câu hỏi

115.
Only two percent of the focus group parfticipants reported ------- disliking the new ice-cream flavor.
A. stronger
B. strong
C. strongly
D. strongest

Part 5

Câu hỏi

116.
Our line of passenger cars includes the latest ------- technology to protect vehicles and their passengers.
A. safety
B. more safely
C. most safely
D. saves

Part 5

Câu hỏi

117.
Jetways Japan and Night Sky Airways have ------ a planned merger, which is under review by government regulators.
A. treated
B. flown
C. announced
D. spread

Part 5

Câu hỏi

118.
The old Abita Theater was demolished one week ago, and consfruction of an office complex at the site is ------- underway.
A. yet
B. usually
C. soon
D. already

Part 5

Câu hỏi

119.
Wreen Watch's latest smart watch offers ------ features not found in other products.
A. similar
B. multiple
C. broken
D. careful

Part 5

Câu hỏi

120.
Although the conference does not ------- begin until Friday, many participants have informal meetings scheduled for Thursday.
A. official
B. officiate
C. officials
D. officially

Part 5

Câu hỏi

121.
Each year the Metro Enterprise Association honors a local business that has made a ------ impact on the city.
A. comfortable
B. significant
C. difficult
D. granted

Part 5

Câu hỏi

122.
Martaska Technologies requires ------- new employees receive at least two weeks of training before starting work.
A. that
B. for
C. and
D. when

Part 5

Câu hỏi

123.
Retailers were given one year to ------- their terminals to accommodate new credit card technology.
A. upgrade
B. progress
C. motivate
D. describe

Part 5

Câu hỏi

124.
Marketers find that older consumers respond best to facts and statisfics, ------ for teenagers, the best strategy is humor.
A. such as
B. whereas
C. due
D. almost

Part 5

Câu hỏi

125.
Because of a processing error, Elmore Distributors ------- shipped cases of frozen fish to a bakery.
A. equally
B. illegibly
C. accidentally
D. vigorously

Part 5

Câu hỏi

126.
With ------ from the board of directors, CEO Brian Krieder is aggressively pursuing fresh sources.
A. authorization
B. authorizes
C. authorize
D. authorized

Part 5

Câu hỏi

127.
Mr. Itomitsu's recent book on fitness encourages readers to strive for a healthy ---- between physical exertion and rest.
A. quantity
B. supply
C. balance
D. number

Part 5

Câu hỏi

128.
----- an anonymous donation, the Metropolitan Hospital was able to purchase new imaging equipmernt.
A. In case
B. As though
C. Owing to
D. If only

Part 5

Câu hỏi

129.
Employees ------- cars are parked in designated client spaces should move them immediately.
A. those
B. other
C. who
D. whose

Part 5

Câu hỏi

130.
The design team considered many possible ------ before settling on the red and black color scheme for the corporate Web site.
A. functions
B. combinations
C. destinations
D. roles

Part 6

Câu hỏi

You are receiving this e-mail 131 you have contacted Brell Home in the past about our houseware products or have visited our Web site. lf you no longer wish to receive our e-mails, you can be removed from our list. 132. But do you really want to miss out on discount offers for products that will help you turn your house into an 133 home? We hope you will choose to remain a subscriber so that we can continue to send 134 for the most popular new products for your home.

131.
A. even
B. because
C. during
D. among

Part 6

Câu hỏi

You are receiving this e-mail 131 you have contacted Brell Home in the past about our houseware products or have visited our Web site. lf you no longer wish to receive our e-mails, you can be removed from our list. 132. But do you really want to miss out on discount offers for products that will help you turn your house into an 133 home? We hope you will choose to remain a subscriber so that we can continue to send 134 for the most popular new products for your home.

132.
A. Simply reply to this e-mail with the word “unsubscribe.”
B. The issue has not yet been resolved.
C. Please provide your order number.
D. Our products are made by local artisans using natural materials.

Part 6

Câu hỏi

You are receiving this e-mail 131 you have contacted Brell Home in the past about our houseware products or have visited our Web site. lf you no longer wish to receive our e-mails, you can be removed from our list. 132. But do you really want to miss out on discount offers for products that will help you turn your house into an 133 home? We hope you will choose to remain a subscriber so that we can continue to send 134 for the most popular new products for your home.

133.
A. invites
B. invited
C. inviting
D. invitation

Part 6

Câu hỏi

You are receiving this e-mail 131 you have contacted Brell Home in the past about our houseware products or have visited our Web site. lf you no longer wish to receive our e-mails, you can be removed from our list. 132. But do you really want to miss out on discount offers for products that will help you turn your house into an 133 home? We hope you will choose to remain a subscriber so that we can continue to send 134 for the most popular new products for your home.

134.
A. pieces
B. contracts
C. samples
D. coupons

Part 6

Câu hỏi

Please note that the south lobby of the building will be closed from 7:00 P.M. this evening to 7:00 A.M. tomorrow morning. Routine 135 will be performed on the heating and cooling systems. 136, the central air conditioning will be turned off between these hours.

We have scheduled any necessary 137 to take place outside of regular business hours. 138. If you need access fo the building during these hours, please use the north lobby or the basement-level entrances. They will be unlocked and extra lighting will be provided in these two areas.

 

Thank you,

 

Building Management

135.
A. maintenance
B. maintained
C. maintains
D. maintainable

Part 6

Câu hỏi

Please note that the south lobby of the building will be closed from 7:00 P.M. this evening to 7:00 A.M. tomorrow morning. Routine 135 will be performed on the heating and cooling systems. 136, the central air conditioning will be turned off between these hours.

We have scheduled any necessary 137 to take place outside of regular business hours. 138. If you need access fo the building during these hours, please use the north lobby or the basement-level entrances. They will be unlocked and extra lighting will be provided in these two areas.

 

Thank you,

 

Building Management

136.
A. As a result
B. Even though
C. On the contrary
D. In comparison

Part 6

Câu hỏi

Please note that the south lobby of the building will be closed from 7:00 P.M. this evening to 7:00 A.M. tomorrow morning. Routine 135 will be performed on the heating and cooling systems. 136, the central air conditioning will be turned off between these hours.

We have scheduled any necessary 137 to take place outside of regular business hours. 138. If you need access fo the building during these hours, please use the north lobby or the basement-level entrances. They will be unlocked and extra lighting will be provided in these two areas.

 

Thank you,

 

Building Management

137.
A. designs
B. repairs
C. meetings
D. strategies

Part 6

Câu hỏi

Please note that the south lobby of the building will be closed from 7:00 P.M. this evening to 7:00 A.M. tomorrow morning. Routine 135 will be performed on the heating and cooling systems. 136, the central air conditioning will be turned off between these hours.

We have scheduled any necessary 137 to take place outside of regular business hours. 138. If you need access fo the building during these hours, please use the north lobby or the basement-level entrances. They will be unlocked and extra lighting will be provided in these two areas.

 

Thank you,

 

Building Management

138.
A. Extra office chairs will be available.
B. Our goal is to minimize your discomfort while you are in the office.
C. The thermostat setting needed to be reset.
D. The employee entrance code is changing again next month.

Part 6

Câu hỏi

To: Kristina Tursi ellitursi.com>

From: Steven Bracchio bracchio@worldsmail.net>

Date: August 24

Subject: Thank you

 

Dear Ms. Tursi,

 

Thank you for your time today. I 139 enjoyed meeting and interviewing with your team. It is clear to me that Fratelli Tursi is a dynamic company 140 for great success.

 

141. As we discussed, I am comfortable conducting business in the Italian language, and beyond that, I believe my marketing skills would strongly support Fratelli Tursi’s efforts to grow internationally.

 

I understand that the partners will be considering whom to call in to the office for 142 interviews. Please let me know if you require additional information about me. I very much look forward to hearing from you.

 

Steven Bracchio

139.
A. closely
B. skillfully
C. quickly
D. thoroughly

Part 6

Câu hỏi

To: Kristina Tursi ellitursi.com>

From: Steven Bracchio bracchio@worldsmail.net>

Date: August 24

Subject: Thank you

 

Dear Ms. Tursi,

 

Thank you for your time today. I 139 enjoyed meeting and interviewing with your team. It is clear to me that Fratelli Tursi is a dynamic company 140 for great success.

 

141. As we discussed, I am comfortable conducting business in the Italian language, and beyond that, I believe my marketing skills would strongly support Fratelli Tursi’s efforts to grow internationally.

 

I understand that the partners will be considering whom to call in to the office for 142 interviews. Please let me know if you require additional information about me. I very much look forward to hearing from you.

 

Steven Bracchio

140.
A. positioned
B. position
C. positions
D. positionally

Part 6

Câu hỏi

To: Kristina Tursi ellitursi.com>

From: Steven Bracchio bracchio@worldsmail.net>

Date: August 24

Subject: Thank you

 

Dear Ms. Tursi,

 

Thank you for your time today. I 139 enjoyed meeting and interviewing with your team. It is clear to me that Fratelli Tursi is a dynamic company 140 for great success.

 

141. As we discussed, I am comfortable conducting business in the Italian language, and beyond that, I believe my marketing skills would strongly support Fratelli Tursi’s efforts to grow internationally.

 

I understand that the partners will be considering whom to call in to the office for 142 interviews. Please let me know if you require additional information about me. I very much look forward to hearing from you.

 

Steven Bracchio

141.
A. My salary has risen with my increased responsibilities.
B. The office space is well designed.
C. I think my skills are a good match for the needs of your sales team.
D. Please use my personal e-mail address to reach me.

Part 6

Câu hỏi

To: Kristina Tursi ellitursi.com>

From: Steven Bracchio bracchio@worldsmail.net>

Date: August 24

Subject: Thank you

 

Dear Ms. Tursi,

 

Thank you for your time today. I 139 enjoyed meeting and interviewing with your team. It is clear to me that Fratelli Tursi is a dynamic company 140 for great success.

 

141. As we discussed, I am comfortable conducting business in the Italian language, and beyond that, I believe my marketing skills would strongly support Fratelli Tursi’s efforts to grow internationally.

 

I understand that the partners will be considering whom to call in to the office for 142 interviews. Please let me know if you require additional information about me. I very much look forward to hearing from you.

 

Steven Bracchio

142.
A. initial
B. optional
C. further
D. experienced

Part 6

Câu hỏi

Dear Small-Business Owner:

 

Do you change your opening and closing times depending on the season? According to market research, a quarter of all small businesses periodically 143 their operating hours. However, such changes are not always accurately reflected in the search engine results and on the many Web sites that show your operating hours to your customers. Inaccurate information can lead to customer frustration, which can drive them to do business with your competitors. 144.

 

One of our services is designed to help you monitor 145 your operating hours are being shown on the Web. To learn more about our tools and services, please see the enclosed brochure. We would be happy to work with you 146 your business’s opportunities.

 

Sincerely,

 

Richard N.Batterman

Account Representative

Muros Solutions

 

Enclosure

143.
A. adjust
B. report
C. display
D. examine

Part 6

Câu hỏi

Dear Small-Business Owner:

 

Do you change your opening and closing times depending on the season? According to market research, a quarter of all small businesses periodically 143 their operating hours. However, such changes are not always accurately reflected in the search engine results and on the many Web sites that show your operating hours to your customers. Inaccurate information can lead to customer frustration, which can drive them to do business with your competitors. 144.

 

One of our services is designed to help you monitor 145 your operating hours are being shown on the Web. To learn more about our tools and services, please see the enclosed brochure. We would be happy to work with you 146 your business’s opportunities.

 

Sincerely,

 

Richard N.Batterman

Account Representative

Muros Solutions

 

Enclosure

144.
A. Today's search engines are more sophisticated.
B. Many of them prefer to shop online.
C. Our competitors face similar issues.
D. Once lost, they can be hard to bring back.

Part 6

Câu hỏi

Dear Small-Business Owner:

 

Do you change your opening and closing times depending on the season? According to market research, a quarter of all small businesses periodically 143 their operating hours. However, such changes are not always accurately reflected in the search engine results and on the many Web sites that show your operating hours to your customers. Inaccurate information can lead to customer frustration, which can drive them to do business with your competitors. 144.

 

One of our services is designed to help you monitor 145 your operating hours are being shown on the Web. To learn more about our tools and services, please see the enclosed brochure. We would be happy to work with you 146 your business’s opportunities.

 

Sincerely,

 

Richard N.Batterman

Account Representative

Muros Solutions

 

Enclosure

145.
A. how
B. until
C. why
D. unless

Part 6

Câu hỏi

Dear Small-Business Owner:

 

Do you change your opening and closing times depending on the season? According to market research, a quarter of all small businesses periodically 143 their operating hours. However, such changes are not always accurately reflected in the search engine results and on the many Web sites that show your operating hours to your customers. Inaccurate information can lead to customer frustration, which can drive them to do business with your competitors. 144.

 

One of our services is designed to help you monitor 145 your operating hours are being shown on the Web. To learn more about our tools and services, please see the enclosed brochure. We would be happy to work with you 146 your business’s opportunities.

 

Sincerely,

 

Richard N.Batterman

Account Representative

Muros Solutions

 

Enclosure

146.
A. maximization
B. to maximize
C. maximum
D. having maximized

Part 7

Câu hỏi

Questions 147-148 refer to the following sign.

ATTENTION

As part of our transition to new ownership, the Wesselman Hotel is in the process of making some landscaping improvements, including adding flower beds along the walkways. We apologize for the current unsightly condition of the grounds, but soon we will have an impressive floral display. Thank you for your patience, and we hope you will return to see our grounds once our gardeners have completed their work.

147.
What is the purpose of the sign?
A. To explain why an area is inaccessible
B. To highlight a new service being offered
C. To express regret for the hotel's appearance
D. To promote gardening positions that will soon be available

Part 7

Câu hỏi

Questions 147-148 refer to the following sign.

ATTENTION

As part of our transition to new ownership, the Wesselman Hotel is in the process of making some landscaping improvements, including adding flower beds along the walkways. We apologize for the current unsightly condition of the grounds, but soon we will have an impressive floral display. Thank you for your patience, and we hope you will return to see our grounds once our gardeners have completed their work.

148.
What is mentioned about the Wesselman Hotel?
A. It has a new owner.
B. It has more vacancies than usual.
C. It is offering a seasonal promotion.
D. It is a popular venue for special events.

Part 7

Câu hỏi

Questions 149-150 refer to the following text message chain.

 

Mi-Yeon Chun [9:01 A.M.]

Hi, Trudy. Do you happen to have the codes for the new online system?

 

Trudy Acosta [9:02 A.M.]

Do you mean the ones we need to report how many hours we have worked cach week?

 

Mi-Yeon Chun [9:03 A.M.]

Yes, exactly.

 

Trudy Acosta [9:04 A.M.]

I will look for them, but at the moment I have to meet Mr. Carlyle about an urgent issue with our mobile banking app. Some customers are unable to access their accounts. I’ll e-mail you the codes when I get back to my desk.

 

Mi-Yeon Chun [9:06 A.M.]

OK. Thank you!

 

 

 

149.
Where do the writers most likely work?
A. At a building security company
B. At an employment agency
C. At a computer device manufacturer
D. At a financial institution

Part 7

Câu hỏi

Questions 149-150 refer to the following text message chain.

 

Mi-Yeon Chun [9:01 A.M.]

Hi, Trudy. Do you happen to have the codes for the new online system?

 

Trudy Acosta [9:02 A.M.]

Do you mean the ones we need to report how many hours we have worked cach week?

 

Mi-Yeon Chun [9:03 A.M.]

Yes, exactly.

 

Trudy Acosta [9:04 A.M.]

I will look for them, but at the moment I have to meet Mr. Carlyle about an urgent issue with our mobile banking app. Some customers are unable to access their accounts. I’ll e-mail you the codes when I get back to my desk.

 

Mi-Yeon Chun [9:06 A.M.]

OK. Thank you!

 

 

 

150.
At 9:03 A.M, why does Ms. Chun write, “Yes, exactly”?
A. She thinks that a new online system is easy to use.
B. She is sure that she has recorded her work hours.
C. She is confirming that Ms. Acosta is correct.
D. She is reporting that she has worked a full week

Part 7

Câu hỏi

Questions 151-152 refer to the following note card.

Thank you for sending me another of your company’s food blenders in exchagge for my product feedback. The motor of the Lumtik  IB-8900 seems to be a bit more powerful than the motors of the two blenders I reviewed previously. This one does a great job, especially on the high-speed setting. One thing that is disappointing is that the measurement lines were not easy to decipher and seem to fade and become less legible after several washings. This may be a problem with the imprinting  on the device. The measurement lines need to be engraved or permanently marked to be clearer. Needless to say, this is important for recipes that require precisely measured ingredients.

Hannah Daley

151.
What is suggested about Ms. Daley?
A. She wants to return a defective part.
B. She needs updated instructions.
C. She purchased the wrong product.
D. She was asked for her opinion.

Part 7

Câu hỏi

Questions 151-152 refer to the following note card.

Thank you for sending me another of your company’s food blenders in exchagge for my product feedback. The motor of the Lumtik  IB-8900 seems to be a bit more powerful than the motors of the two blenders I reviewed previously. This one does a great job, especially on the high-speed setting. One thing that is disappointing is that the measurement lines were not easy to decipher and seem to fade and become less legible after several washings. This may be a problem with the imprinting  on the device. The measurement lines need to be engraved or permanently marked to be clearer. Needless to say, this is important for recipes that require precisely measured ingredients.

Hannah Daley

152.
What does Ms. Daley mention about measurement lines?
A. They are hard to read.
B. They are a minor problem.
C. They are an issue with several blender models.
D. They are printed in a dark color.

Part 7

Câu hỏi

Questions 153-154 refer to the following e-mail.

From: Tom Martinez

To: Reshmi Singh

Subject: ISPPM Top 20

Date: 3 April

 

Dear Ms. Singh,

 

We are currently accepting nominations for Internet Security and Patent Protection Magazine’s Top 20 list. The ISPPM Top 20 is the preeminent guide for businesses seeking expertise for safeguarding the value of intellectual property. Finalizing the Top 20 list is a challenging task, and we value your contribution to this process.

 

If you would like to make any nominations for this annual listing, please do so by 17 April. Visit our Web site and enter the details of the consultants you believe should be included in this year’s listing, along with a brief explanation for your nominations. Please note that we do not accept self-nominations or nominations from colleagues working in the same company. The final list will be published in June.

 

We look forward to reviewing your nominations.

 

Kind regards,

 

Tom Martinez, Technical Editor

153.
What is Mr. Martinez requesting?
A. Articles for a magazine
B. Best ideas for using social media
C. The names of skilled consultants
D. Strategies for securing computer equipment

Part 7

Câu hỏi

Questions 153-154 refer to the following e-mail.

From: Tom Martinez

To: Reshmi Singh

Subject: ISPPM Top 20

Date: 3 April

 

Dear Ms. Singh,

 

We are currently accepting nominations for Internet Security and Patent Protection Magazine’s Top 20 list. The ISPPM Top 20 is the preeminent guide for businesses seeking expertise for safeguarding the value of intellectual property. Finalizing the Top 20 list is a challenging task, and we value your contribution to this process.

 

If you would like to make any nominations for this annual listing, please do so by 17 April. Visit our Web site and enter the details of the consultants you believe should be included in this year’s listing, along with a brief explanation for your nominations. Please note that we do not accept self-nominations or nominations from colleagues working in the same company. The final list will be published in June.

 

We look forward to reviewing your nominations.

 

Kind regards,

 

Tom Martinez, Technical Editor

154.
How is Ms. Singh being asked to respond?
A. By accessing a Web site
B. By mailing in a form
C. By attending a meeting in June
D. By sending an e-mail to Mr. Martinez

Part 7

Câu hỏi

Questions 155-157 refer to the following product description.

Clearhold Coating is a newly developed, transparent waterproofing system that is superior to traditional pigmented coatings. Clearhold is ideal for application to masonry-block constructions—both new and existing—as well as to interior and exterior decorative elements.

Clearhold can also be applied to concrete and masonry subfloors, which is not

possible with our competitors’ waterproofing materials. Clearhold will stop humidity

from seeping up through subfloors and can be applied before installation of adhesive and floor coverings such as carpet, tile, laminate, or hardwood.

Clearhold will be available in stores starting in January. For more information, visit www.clearholdcoating.com.

155.
What does Clearhold Coating do?
A. It provides protection from moisture.
B. It ensures that floors look shiny.
C. It adds color to brick and stone.
D. It shields masonry from scratches.

Part 7

Câu hỏi

Questions 155-157 refer to the following product description.

Clearhold Coating is a newly developed, transparent waterproofing system that is superior to traditional pigmented coatings. Clearhold is ideal for application to masonry-block constructions—both new and existing—as well as to interior and exterior decorative elements.

Clearhold can also be applied to concrete and masonry subfloors, which is not

possible with our competitors’ waterproofing materials. Clearhold will stop humidity

from seeping up through subfloors and can be applied before installation of adhesive and floor coverings such as carpet, tile, laminate, or hardwood.

Clearhold will be available in stores starting in January. For more information, visit www.clearholdcoating.com.

156.
What does the description indicate about Clearhold Coating?
A. It is intended for outdoor use only.
B. It contains natural pigments.
C. It is suitable for both new and old masonry.
D. It requires a single application.

Part 7

Câu hỏi

Questions 155-157 refer to the following product description.

Clearhold Coating is a newly developed, transparent waterproofing system that is superior to traditional pigmented coatings. Clearhold is ideal for application to masonry-block constructions—both new and existing—as well as to interior and exterior decorative elements.

Clearhold can also be applied to concrete and masonry subfloors, which is not

possible with our competitors’ waterproofing materials. Clearhold will stop humidity

from seeping up through subfloors and can be applied before installation of adhesive and floor coverings such as carpet, tile, laminate, or hardwood.

Clearhold will be available in stores starting in January. For more information, visit www.clearholdcoating.com.

157.
How is Clearhold Coating an improvement on products already on the market?
A. It is resistant to heat.
B. It can be used on subfloors.
C. It is made with nontoxic ingredients.
D. It can be applied to many types of furniture.

Part 7

Câu hỏi

Questions 158-160 refer to the following instructions.

Caring for your Minot Griddle

Thank you for purchasing the nonstick Minot Griddle. With proper care, you and your family will enjoy cooking pancakes, grilled sandwiches, and much more for years to come. First, it is important to protect the griddle from contact with metal that can scratch the nonstick surface. — [1] —. Also, the nonstick feature of your griddle is sensitive to changes in temperature. Be sure not to immerse the hot griddle in cool water, which can cause warping and peeling. — [2] —. Instead, allow the griddle to cool before washing. Finally, careful handwashing will prolong the life of your Minot Griddle. Do not use harsh scrubbers such as steel wool. Gentle washing with a cloth or soft sponge is preferred. — [3] —.

— [4] —. Should you have any questions about your Minot Griddle, please visit our customer Web site at www.minot.co.uk.

158.
For whom are the instructions most likely intended?
A. A product manufacturer
B. A store employee
C. A cookware owner
D. A support professional

Part 7

Câu hỏi

Questions 158-160 refer to the following instructions.

Caring for your Minot Griddle

Thank you for purchasing the nonstick Minot Griddle. With proper care, you and your family will enjoy cooking pancakes, grilled sandwiches, and much more for years to come. First, it is important to protect the griddle from contact with metal that can scratch the nonstick surface. — [1] —. Also, the nonstick feature of your griddle is sensitive to changes in temperature. Be sure not to immerse the hot griddle in cool water, which can cause warping and peeling. — [2] —. Instead, allow the griddle to cool before washing. Finally, careful handwashing will prolong the life of your Minot Griddle. Do not use harsh scrubbers such as steel wool. Gentle washing with a cloth or soft sponge is preferred. — [3] —.

— [4] —. Should you have any questions about your Minot Griddle, please visit our customer Web site at www.minot.co.uk.

159.
What method is recommended for washing the item?
A. Scrubbing it with steel wool
B. Immersing it in cool water
C. Wiping it with a soft sponge
D. Cleaning it without soap

Part 7

Câu hỏi

Questions 158-160 refer to the following instructions.

Caring for your Minot Griddle

Thank you for purchasing the nonstick Minot Griddle. With proper care, you and your family will enjoy cooking pancakes, grilled sandwiches, and much more for years to come. First, it is important to protect the griddle from contact with metal that can scratch the nonstick surface. — [1] —. Also, the nonstick feature of your griddle is sensitive to changes in temperature. Be sure not to immerse the hot griddle in cool water, which can cause warping and peeling. — [2] —. Instead, allow the griddle to cool before washing. Finally, careful handwashing will prolong the life of your Minot Griddle. Do not use harsh scrubbers such as steel wool. Gentle washing with a cloth or soft sponge is preferred. — [3] —.

— [4] —. Should you have any questions about your Minot Griddle, please visit our customer Web site at www.minot.co.uk.

160.
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Therefore, avoid using metal cooking utensils with the griddle.”
A. [1]
B. [2]
C. [3]
D. [4]

Part 7

Câu hỏi

Questions 161-163 refer to the following e-mail.

To: All Patient Distribution List

From: Meyers Dental Clinic

Date: August 12

Subject: Extended services

Dear Patient,

We are pleased to announee that, as of September 1, Meyers Dental Clinic will offer extended hours to better meet your needs for appointments outside regular workday hours. With the hiring of an additional dentist and assistant, we will be able to offer regular appointments Monday to Saturday between 7:00 A.M. and 6:00 PM. Dr. Meyers will continue to offer urgent appointments as late as 7:00 P.M.

If you would like to reschedule an existing appointment, please call our office at 555-0132.

Thank you for trusting us with your dental care.

Best regards,

 

Erica Trumble, Office Manager

161.
What is the purpose of the e-mail?
A. To inform customers of schedule changes
B. To announce a new dental product
C. To supply information on dental hygiene
D. To confirm an appointment

Part 7

Câu hỏi

Questions 161-163 refer to the following e-mail.

To: All Patient Distribution List

From: Meyers Dental Clinic

Date: August 12

Subject: Extended services

Dear Patient,

We are pleased to announee that, as of September 1, Meyers Dental Clinic will offer extended hours to better meet your needs for appointments outside regular workday hours. With the hiring of an additional dentist and assistant, we will be able to offer regular appointments Monday to Saturday between 7:00 A.M. and 6:00 PM. Dr. Meyers will continue to offer urgent appointments as late as 7:00 P.M.

If you would like to reschedule an existing appointment, please call our office at 555-0132.

Thank you for trusting us with your dental care.

Best regards,

 

Erica Trumble, Office Manager

162.
The word “meet” in paragraph 1, line 2, is closest in meaning to
A. oppose
B. experience
C. gather together
D. provide for

Part 7

Câu hỏi

Questions 161-163 refer to the following e-mail.

To: All Patient Distribution List

From: Meyers Dental Clinic

Date: August 12

Subject: Extended services

Dear Patient,

We are pleased to announee that, as of September 1, Meyers Dental Clinic will offer extended hours to better meet your needs for appointments outside regular workday hours. With the hiring of an additional dentist and assistant, we will be able to offer regular appointments Monday to Saturday between 7:00 A.M. and 6:00 PM. Dr. Meyers will continue to offer urgent appointments as late as 7:00 P.M.

If you would like to reschedule an existing appointment, please call our office at 555-0132.

Thank you for trusting us with your dental care.

Best regards,

 

Erica Trumble, Office Manager

163.
What is indicated about Meyers Dental Clinic?
A. It is a new business.
B. It has some new employees.
C. It will expand to a second location.
D. It offers only morning appointments.

Part 7

Câu hỏi

Questions 164-167 refer to the following article.

Closing Early on Summer Fridays

HOUSTON (June 3) —Summer just became more relaxing for employees of Aftnax Software, where the company recently instituted a Summer Friday policy.— [1] —. From now until the first week in September, the office closes at 1 P.M. so employees can go home early.

“It’s great to have that 1 P.M. cutoff,” says Clay Jackson, an Aftnax employee for the past decade. — [2] —. “Some nights I can stay in the office until seven or eight if I have a project I need to finish. But knowing that the office is closing its doors early on Friday frees me up to spend more time with my family.”

In addition to boosting workers’ morale, studies have found that scheduled downtime actually increases productivity. — [3]—. The number of firms offering this perk has

increased by 23 percent in the past fve years.

Remmor Tech, one of the first local companies to insfitute a similar policy, says that ever since it began offering time off on Fridays twelve years ago, it has seen a marked improvement in employee satisfaction. — [4] —.

“Our employees’ happiness is important to us,” says Alexandra Odoms, the CEO of Remmor. “We know that if we care about our employees, then our employees will care about the work they do for us.”

164.
What is the purpose of the article?
A. To detail the results of a study on employee morale
B. To describe an effective business practice
C. To announce a change in executive leadership
D. To profile a company new to the area

Part 7

Câu hỏi

Questions 164-167 refer to the following article.

Closing Early on Summer Fridays

HOUSTON (June 3) —Summer just became more relaxing for employees of Aftnax Software, where the company recently instituted a Summer Friday policy.— [1] —. From now until the first week in September, the office closes at 1 P.M. so employees can go home early.

“It’s great to have that 1 P.M. cutoff,” says Clay Jackson, an Aftnax employee for the past decade. — [2] —. “Some nights I can stay in the office until seven or eight if I have a project I need to finish. But knowing that the office is closing its doors early on Friday frees me up to spend more time with my family.”

In addition to boosting workers’ morale, studies have found that scheduled downtime actually increases productivity. — [3]—. The number of firms offering this perk has

increased by 23 percent in the past fve years.

Remmor Tech, one of the first local companies to insfitute a similar policy, says that ever since it began offering time off on Fridays twelve years ago, it has seen a marked improvement in employee satisfaction. — [4] —.

“Our employees’ happiness is important to us,” says Alexandra Odoms, the CEO of Remmor. “We know that if we care about our employees, then our employees will care about the work they do for us.”

165.
What is indicated about Mr. Jackson
A. He works an overnight shift.
B. He works from home on Fridays.
C. He used to work for Remmor Tech.
D. He has worked for Aftnax Software for ten years.

Part 7

Câu hỏi

Questions 164-167 refer to the following article.

Closing Early on Summer Fridays

HOUSTON (June 3) —Summer just became more relaxing for employees of Aftnax Software, where the company recently instituted a Summer Friday policy.— [1] —. From now until the first week in September, the office closes at 1 P.M. so employees can go home early.

“It’s great to have that 1 P.M. cutoff,” says Clay Jackson, an Aftnax employee for the past decade. — [2] —. “Some nights I can stay in the office until seven or eight if I have a project I need to finish. But knowing that the office is closing its doors early on Friday frees me up to spend more time with my family.”

In addition to boosting workers’ morale, studies have found that scheduled downtime actually increases productivity. — [3]—. The number of firms offering this perk has

increased by 23 percent in the past fve years.

Remmor Tech, one of the first local companies to insfitute a similar policy, says that ever since it began offering time off on Fridays twelve years ago, it has seen a marked improvement in employee satisfaction. — [4] —.

“Our employees’ happiness is important to us,” says Alexandra Odoms, the CEO of Remmor. “We know that if we care about our employees, then our employees will care about the work they do for us.”

166.
According to Ms. Odoms, what is the rationale for having a Summer Friday policy?
A. It attracts top talent to Remmor Tech.
B. It creates a positive work environment.
C. It allows employees to work later on other days.
D. It lets employees spend more time with their families.

Part 7

Câu hỏi

Questions 164-167 refer to the following article.

Closing Early on Summer Fridays

HOUSTON (June 3) —Summer just became more relaxing for employees of Aftnax Software, where the company recently instituted a Summer Friday policy.— [1] —. From now until the first week in September, the office closes at 1 P.M. so employees can go home early.

“It’s great to have that 1 P.M. cutoff,” says Clay Jackson, an Aftnax employee for the past decade. — [2] —. “Some nights I can stay in the office until seven or eight if I have a project I need to finish. But knowing that the office is closing its doors early on Friday frees me up to spend more time with my family.”

In addition to boosting workers’ morale, studies have found that scheduled downtime actually increases productivity. — [3]—. The number of firms offering this perk has

increased by 23 percent in the past fve years.

Remmor Tech, one of the first local companies to insfitute a similar policy, says that ever since it began offering time off on Fridays twelve years ago, it has seen a marked improvement in employee satisfaction. — [4] —.

“Our employees’ happiness is important to us,” says Alexandra Odoms, the CEO of Remmor. “We know that if we care about our employees, then our employees will care about the work they do for us.”

167.
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “And companies are taking notice.”
A. [1]
B. [2]
C. [3]
D. [4]

Part 7

Câu hỏi

Questions 168-171 refer to the following Web page.

http://www.masterint.co.uk

HOME | ABOUT | FORMS | INTERNSHIPS

Master International offers internships to university students and recent graduates who are passionate about the software industry and would like to gain real-world experience in coding, product development, marketing, and security. Qur products are used by businesses worldwide.

Each unpaid internship position lasts for a period of four months and requires an on-site commitment of at least three full days per week. Applications must be received by 1 November (for the spring program), 1 April (for summer), or 1 July (for autumn). Current university studenfs are encouraged to check with their academic instifution to determine whether course credits may be granted. Although a few interns may subsequently be offered permanent full-time employment, a job offer is not guaranteed.

Master International receives hundreds of internship applications throughout the year. After an initial review, a select few will be contacted in advance of each four-month cycle for an in-person or telephone interview.

HOW TO APPLY

To get started, we require the following:

— A completed employment application (located in the Forms tab)

— A letter indicating area of interest and relevant coursework

— Two letters of recommendation

 

Submit all documents to:

Master International

Personnel Department

34 Crawley Square

London, England SE7 9BQ

168.
What most likely is Master International?
A. An employment agency
B. An international bank
C. A software firm
D. A study-abroad program

Part 7

Câu hỏi

Questions 168-171 refer to the following Web page.

http://www.masterint.co.uk

HOME | ABOUT | FORMS | INTERNSHIPS

Master International offers internships to university students and recent graduates who are passionate about the software industry and would like to gain real-world experience in coding, product development, marketing, and security. Qur products are used by businesses worldwide.

Each unpaid internship position lasts for a period of four months and requires an on-site commitment of at least three full days per week. Applications must be received by 1 November (for the spring program), 1 April (for summer), or 1 July (for autumn). Current university studenfs are encouraged to check with their academic instifution to determine whether course credits may be granted. Although a few interns may subsequently be offered permanent full-time employment, a job offer is not guaranteed.

Master International receives hundreds of internship applications throughout the year. After an initial review, a select few will be contacted in advance of each four-month cycle for an in-person or telephone interview.

HOW TO APPLY

To get started, we require the following:

— A completed employment application (located in the Forms tab)

— A letter indicating area of interest and relevant coursework

— Two letters of recommendation

 

Submit all documents to:

Master International

Personnel Department

34 Crawley Square

London, England SE7 9BQ

169.
By what date must an application be submitted for a summer internship?
A. January 1
B. April 1
C. July 1
D. November 1

Part 7

Câu hỏi

Questions 168-171 refer to the following Web page.

http://www.masterint.co.uk

HOME | ABOUT | FORMS | INTERNSHIPS

Master International offers internships to university students and recent graduates who are passionate about the software industry and would like to gain real-world experience in coding, product development, marketing, and security. Qur products are used by businesses worldwide.

Each unpaid internship position lasts for a period of four months and requires an on-site commitment of at least three full days per week. Applications must be received by 1 November (for the spring program), 1 April (for summer), or 1 July (for autumn). Current university studenfs are encouraged to check with their academic instifution to determine whether course credits may be granted. Although a few interns may subsequently be offered permanent full-time employment, a job offer is not guaranteed.

Master International receives hundreds of internship applications throughout the year. After an initial review, a select few will be contacted in advance of each four-month cycle for an in-person or telephone interview.

HOW TO APPLY

To get started, we require the following:

— A completed employment application (located in the Forms tab)

— A letter indicating area of interest and relevant coursework

— Two letters of recommendation

 

Submit all documents to:

Master International

Personnel Department

34 Crawley Square

London, England SE7 9BQ

170.
What is suggested about the Master International internship program?
A. It is collaborating with a local university.
B. It was created within the past year.
C. It offers paid positions to all participants.
D. It is highly competitive.

Part 7

Câu hỏi

Questions 168-171 refer to the following Web page.

http://www.masterint.co.uk

HOME | ABOUT | FORMS | INTERNSHIPS

Master International offers internships to university students and recent graduates who are passionate about the software industry and would like to gain real-world experience in coding, product development, marketing, and security. Qur products are used by businesses worldwide.

Each unpaid internship position lasts for a period of four months and requires an on-site commitment of at least three full days per week. Applications must be received by 1 November (for the spring program), 1 April (for summer), or 1 July (for autumn). Current university studenfs are encouraged to check with their academic instifution to determine whether course credits may be granted. Although a few interns may subsequently be offered permanent full-time employment, a job offer is not guaranteed.

Master International receives hundreds of internship applications throughout the year. After an initial review, a select few will be contacted in advance of each four-month cycle for an in-person or telephone interview.

HOW TO APPLY

To get started, we require the following:

— A completed employment application (located in the Forms tab)

— A letter indicating area of interest and relevant coursework

— Two letters of recommendation

 

Submit all documents to:

Master International

Personnel Department

34 Crawley Square

London, England SE7 9BQ

171.
What is an applicant NOT required to submit?
A. Employment history
B. A completed application form
C. Recommendation letters
D. A description of relevant courses

Part 7

Câu hỏi

Questions 172-175 refer to the following text-message chain.

Jaya Pillay (9:04 A.M.)

Paul and Kristen—are you two going to the meeting this morning? I need a favor because I’m running late.

Paul Smythe (9:06 A.M.)

I am. What do you need?

Jaya Pillay (9:07 A.M.)

Could you say a few words about last weekend’s film festival in Atlanta?

Kristen Tervo (9:07 A.M.)

Wait, what time is the meeting?

Jaya Pillay (9:08 A.M.)

10:30A.M

Paul Smythe (9:08 A.M.)

Sure. What do you want me to say?

Kristen Tervo (9:09 A.M.)

Oh right. I won’t be there today.I’m busy working on an issue for David in Finance.

Jaya Pillay (9:10 A.M.)

OK. Paul, just say something about how attendance was great, and the team should feel proud of themselves for their hard work.

Paul Smythe (9:11 A.M.)

Sure. When you atrive, will you be saying anythine about the expansion into Florida next quarter?

Jaya Pillay (9:12 A.M.)

Yes, but most of the meeting will be about developing strategies to sell more tickets on opening weekends in our existing theaters.

Kristen Tervo (9:14 A.M.)

‘That’s good to know. I’m meeting with the vice president of development tomorrow. I’m be sure to fill her in on what we’ve been doing.

172.
For what type of business do the writers most likely work?
A. A construction company
B. A financial services firm
C. A movie theater chain
D. A travel agency

Part 7

Câu hỏi

Questions 172-175 refer to the following text-message chain.

Jaya Pillay (9:04 A.M.)

Paul and Kristen—are you two going to the meeting this morning? I need a favor because I’m running late.

Paul Smythe (9:06 A.M.)

I am. What do you need?

Jaya Pillay (9:07 A.M.)

Could you say a few words about last weekend’s film festival in Atlanta?

Kristen Tervo (9:07 A.M.)

Wait, what time is the meeting?

Jaya Pillay (9:08 A.M.)

10:30A.M

Paul Smythe (9:08 A.M.)

Sure. What do you want me to say?

Kristen Tervo (9:09 A.M.)

Oh right. I won’t be there today.I’m busy working on an issue for David in Finance.

Jaya Pillay (9:10 A.M.)

OK. Paul, just say something about how attendance was great, and the team should feel proud of themselves for their hard work.

Paul Smythe (9:11 A.M.)

Sure. When you atrive, will you be saying anythine about the expansion into Florida next quarter?

Jaya Pillay (9:12 A.M.)

Yes, but most of the meeting will be about developing strategies to sell more tickets on opening weekends in our existing theaters.

Kristen Tervo (9:14 A.M.)

‘That’s good to know. I’m meeting with the vice president of development tomorrow. I’m be sure to fill her in on what we’ve been doing.

173.
At 9:09 A.M., what does Ms. Tervo imply when she writes, “Oh right”?
A. She agrees that the festival was a success.
B. She now remembers when a meeting will begin.
C. She thinks that Mr. Smythe is the best person to speak.
D. She is confirming that she will purchase some tickets.

Part 7

Câu hỏi

Questions 172-175 refer to the following text-message chain.

Jaya Pillay (9:04 A.M.)

Paul and Kristen—are you two going to the meeting this morning? I need a favor because I’m running late.

Paul Smythe (9:06 A.M.)

I am. What do you need?

Jaya Pillay (9:07 A.M.)

Could you say a few words about last weekend’s film festival in Atlanta?

Kristen Tervo (9:07 A.M.)

Wait, what time is the meeting?

Jaya Pillay (9:08 A.M.)

10:30A.M

Paul Smythe (9:08 A.M.)

Sure. What do you want me to say?

Kristen Tervo (9:09 A.M.)

Oh right. I won’t be there today.I’m busy working on an issue for David in Finance.

Jaya Pillay (9:10 A.M.)

OK. Paul, just say something about how attendance was great, and the team should feel proud of themselves for their hard work.

Paul Smythe (9:11 A.M.)

Sure. When you atrive, will you be saying anythine about the expansion into Florida next quarter?

Jaya Pillay (9:12 A.M.)

Yes, but most of the meeting will be about developing strategies to sell more tickets on opening weekends in our existing theaters.

Kristen Tervo (9:14 A.M.)

‘That’s good to know. I’m meeting with the vice president of development tomorrow. I’m be sure to fill her in on what we’ve been doing.

174.
What will be the main focus of the 10:30 A.M. meeting?
A. Developing a financial report
B. Expanding into new territories
C. Planning a future festival
D. Increasing the number of customers

Part 7

Câu hỏi

Questions 172-175 refer to the following text-message chain.

Jaya Pillay (9:04 A.M.)

Paul and Kristen—are you two going to the meeting this morning? I need a favor because I’m running late.

Paul Smythe (9:06 A.M.)

I am. What do you need?

Jaya Pillay (9:07 A.M.)

Could you say a few words about last weekend’s film festival in Atlanta?

Kristen Tervo (9:07 A.M.)

Wait, what time is the meeting?

Jaya Pillay (9:08 A.M.)

10:30A.M

Paul Smythe (9:08 A.M.)

Sure. What do you want me to say?

Kristen Tervo (9:09 A.M.)

Oh right. I won’t be there today.I’m busy working on an issue for David in Finance.

Jaya Pillay (9:10 A.M.)

OK. Paul, just say something about how attendance was great, and the team should feel proud of themselves for their hard work.

Paul Smythe (9:11 A.M.)

Sure. When you atrive, will you be saying anythine about the expansion into Florida next quarter?

Jaya Pillay (9:12 A.M.)

Yes, but most of the meeting will be about developing strategies to sell more tickets on opening weekends in our existing theaters.

Kristen Tervo (9:14 A.M.)

‘That’s good to know. I’m meeting with the vice president of development tomorrow. I’m be sure to fill her in on what we’ve been doing.

175.
What does Ms. Tervo say that she will do tomorrow?
A. Provide an update to a supervisor
B. Lead a discussion on finances
C. Develop a marketing strategy
D. Travel to Atlanta for business

Part 7

Câu hỏi

Questions 176-180 refer to the following e-mail and article.

To: Hathai Khwan

From: Jim Frollo

Date: July 15

Subject: Possible soludion

 

Dear Ms. Khwan,

 

Thank you for getting the team together so quickly to deal with the problem recently reported by passengers. The congestion in the departures area, particularly at check-in, has been an ongoing source of customer complaints. Some airlines, such as Sunleaf, have addressed similar problems at their gates by creating additional business-class lines for check-in. I suggest that instead we ask airlines to place more staff at their economy check-in lines. However, this would require more kiosks and counters. Without extensive remodeling, there just is not enough room here at Granite Springs Airport.

 

We need to put together a proposal for next month’s budget meeting. I will let

Ms. Pembroke know that we are working on a plan. It can be added to this year`s budget.

 

The other issue we still need to discuss is adding more restaurants. Passengers continue to comment about that on surveys.

 

Thanks,

 

Jim Frollo

 

 

GSP Puts Travelers First

By Katherine Herncane

 

(October 10) —Earlier this month, news circulated that the management of Granite Springs Airport (GSP) was considering a big change that would shorten the time passengers wait in line without affecting the price of their ticket.

 

In a conversation with the Granite Springs Journal earlier this week, Airport Operations Chief Claire-Lise Pembroke confirmed that the airport will begin remodeling in the spring to expand the check-in counters for economy travelers. Her team is also planning upgrades to airport dining options.

 

“We are excited about the expansion, which will improve the experience for all of our passengers,” Pembroke said. “The renovations should be completed by the end of next year.”

 

 

176.
According to the e-mail, what has been a consistent problem at Granite Springs Aiipor?
A. Flight delays caused by construction
B. Limited food selections on aircraft
C. Poorly managed gate areas
D. Complaints about the high cost of travel

Part 7

Câu hỏi

Questions 176-180 refer to the following e-mail and article.

To: Hathai Khwan

From: Jim Frollo

Date: July 15

Subject: Possible soludion

 

Dear Ms. Khwan,

 

Thank you for getting the team together so quickly to deal with the problem recently reported by passengers. The congestion in the departures area, particularly at check-in, has been an ongoing source of customer complaints. Some airlines, such as Sunleaf, have addressed similar problems at their gates by creating additional business-class lines for check-in. I suggest that instead we ask airlines to place more staff at their economy check-in lines. However, this would require more kiosks and counters. Without extensive remodeling, there just is not enough room here at Granite Springs Airport.

 

We need to put together a proposal for next month’s budget meeting. I will let

Ms. Pembroke know that we are working on a plan. It can be added to this year`s budget.

 

The other issue we still need to discuss is adding more restaurants. Passengers continue to comment about that on surveys.

 

Thanks,

 

Jim Frollo

 

 

GSP Puts Travelers First

By Katherine Herncane

 

(October 10) —Earlier this month, news circulated that the management of Granite Springs Airport (GSP) was considering a big change that would shorten the time passengers wait in line without affecting the price of their ticket.

 

In a conversation with the Granite Springs Journal earlier this week, Airport Operations Chief Claire-Lise Pembroke confirmed that the airport will begin remodeling in the spring to expand the check-in counters for economy travelers. Her team is also planning upgrades to airport dining options.

 

“We are excited about the expansion, which will improve the experience for all of our passengers,” Pembroke said. “The renovations should be completed by the end of next year.”

 

 

177.
In the e-mail, the word “room” in paragraph 1, line 7, is closest in meaning to
A. space
B. lodging
C. chance
D. location

Part 7

Câu hỏi

Questions 176-180 refer to the following e-mail and article.

To: Hathai Khwan

From: Jim Frollo

Date: July 15

Subject: Possible soludion

 

Dear Ms. Khwan,

 

Thank you for getting the team together so quickly to deal with the problem recently reported by passengers. The congestion in the departures area, particularly at check-in, has been an ongoing source of customer complaints. Some airlines, such as Sunleaf, have addressed similar problems at their gates by creating additional business-class lines for check-in. I suggest that instead we ask airlines to place more staff at their economy check-in lines. However, this would require more kiosks and counters. Without extensive remodeling, there just is not enough room here at Granite Springs Airport.

 

We need to put together a proposal for next month’s budget meeting. I will let

Ms. Pembroke know that we are working on a plan. It can be added to this year`s budget.

 

The other issue we still need to discuss is adding more restaurants. Passengers continue to comment about that on surveys.

 

Thanks,

 

Jim Frollo

 

 

GSP Puts Travelers First

By Katherine Herncane

 

(October 10) —Earlier this month, news circulated that the management of Granite Springs Airport (GSP) was considering a big change that would shorten the time passengers wait in line without affecting the price of their ticket.

 

In a conversation with the Granite Springs Journal earlier this week, Airport Operations Chief Claire-Lise Pembroke confirmed that the airport will begin remodeling in the spring to expand the check-in counters for economy travelers. Her team is also planning upgrades to airport dining options.

 

“We are excited about the expansion, which will improve the experience for all of our passengers,” Pembroke said. “The renovations should be completed by the end of next year.”

 

 

178.
What does the e-mail suggest about travelers at Granite Springs Airport?
A. They especially like traveling with Sunleaf Airlines.
B. They are content with the dining options at the airport.
C. They need to walk a long distance to get to airline gates.
D. They are regularly asked to provide feedback.

Part 7

Câu hỏi

Questions 176-180 refer to the following e-mail and article.

To: Hathai Khwan

From: Jim Frollo

Date: July 15

Subject: Possible soludion

 

Dear Ms. Khwan,

 

Thank you for getting the team together so quickly to deal with the problem recently reported by passengers. The congestion in the departures area, particularly at check-in, has been an ongoing source of customer complaints. Some airlines, such as Sunleaf, have addressed similar problems at their gates by creating additional business-class lines for check-in. I suggest that instead we ask airlines to place more staff at their economy check-in lines. However, this would require more kiosks and counters. Without extensive remodeling, there just is not enough room here at Granite Springs Airport.

 

We need to put together a proposal for next month’s budget meeting. I will let

Ms. Pembroke know that we are working on a plan. It can be added to this year`s budget.

 

The other issue we still need to discuss is adding more restaurants. Passengers continue to comment about that on surveys.

 

Thanks,

 

Jim Frollo

 

 

GSP Puts Travelers First

By Katherine Herncane

 

(October 10) —Earlier this month, news circulated that the management of Granite Springs Airport (GSP) was considering a big change that would shorten the time passengers wait in line without affecting the price of their ticket.

 

In a conversation with the Granite Springs Journal earlier this week, Airport Operations Chief Claire-Lise Pembroke confirmed that the airport will begin remodeling in the spring to expand the check-in counters for economy travelers. Her team is also planning upgrades to airport dining options.

 

“We are excited about the expansion, which will improve the experience for all of our passengers,” Pembroke said. “The renovations should be completed by the end of next year.”

 

 

179.
According to the article, what will remain the same after the renovations?
A. Food services
B. Gate numbers
C. Ticket prices
D. Check-in areas

Part 7

Câu hỏi

Questions 176-180 refer to the following e-mail and article.

To: Hathai Khwan

From: Jim Frollo

Date: July 15

Subject: Possible soludion

 

Dear Ms. Khwan,

 

Thank you for getting the team together so quickly to deal with the problem recently reported by passengers. The congestion in the departures area, particularly at check-in, has been an ongoing source of customer complaints. Some airlines, such as Sunleaf, have addressed similar problems at their gates by creating additional business-class lines for check-in. I suggest that instead we ask airlines to place more staff at their economy check-in lines. However, this would require more kiosks and counters. Without extensive remodeling, there just is not enough room here at Granite Springs Airport.

 

We need to put together a proposal for next month’s budget meeting. I will let

Ms. Pembroke know that we are working on a plan. It can be added to this year`s budget.

 

The other issue we still need to discuss is adding more restaurants. Passengers continue to comment about that on surveys.

 

Thanks,

 

Jim Frollo

 

 

GSP Puts Travelers First

By Katherine Herncane

 

(October 10) —Earlier this month, news circulated that the management of Granite Springs Airport (GSP) was considering a big change that would shorten the time passengers wait in line without affecting the price of their ticket.

 

In a conversation with the Granite Springs Journal earlier this week, Airport Operations Chief Claire-Lise Pembroke confirmed that the airport will begin remodeling in the spring to expand the check-in counters for economy travelers. Her team is also planning upgrades to airport dining options.

 

“We are excited about the expansion, which will improve the experience for all of our passengers,” Pembroke said. “The renovations should be completed by the end of next year.”

 

 

180.
What is suggested about Mr. Frollo?
A. His remodeling experience will be useful in the spring.
B. His proposal will be implemented by the end of next year.
C. He recently started his position at the airport.
D. He will soon be interviewed by the Granite Springs Journal.

Part 7

Câu hỏi

Questions 181-185 refer to the following e-mails.

TO: All employees

FROM: Sirisha Rao

DATE: 7 May

SUBJECT: Event phofographs

ATTACHMENT: Order form

 

Dear Employees:

Photographs from Nitin Kumar’s retirement party on 3 April are now available. To see the album, visit Happy Moon Photography’s Web site at happymoonphotography.co.in and enter our company name and ID number (933704). You may order individual prints for ₹400 each, or choose from one of the four packages listed below.

— Basic (₹1270): Four 10×15 prinfs

— Basic Plus (₹2150): Four 10×15 prints and two 13×18 prints

— To Share (₹4120): Eight 10×15 prints and four 13×18 prints

— For Everyone (₹7930): Sixteen 10×15 prints and eight 13×18 prints

Enter discount code 10 PERCENT in the coupon field at checkout when you order online and receive free shipping and a 10 percent disoount. Alternatively, you may complete the order form attached to this e-mail and return it to me.

Photographs are available online for 30 days. For purchases after that time, please call Happy Moon’s customer support line at 11 2679 5004.

Regards,

Sirisha Rao, Special Events Coordinator

 

TO: Gurunath Pandit

FROM:

DATE: 10 May

SUBJECT: Order number 38919

 

Dear Mr. Pandit,

Thank you for ordering from Happy Moon Photography! Please review your completed purchase below. Your photographs should arrive in the mail no later than 23 May.

Event: Nitin Kumar Retirement Party, AKRZ Industries

Four 10×15 photographs of image 204: ₹1270

Discount 10 percent: ₹127

Total: ₹1143

Planning an event? Book one of our photographers before 15 June and receive a 20 percent discount.

181.
According to the first e-mail, what must emloyees do to view photographs of the part?
A. Enter an ID number
B. Open an attachment
C. Meet with photographer
D. Contact customer support

Part 7

Câu hỏi

Questions 181-185 refer to the following e-mails.

TO: All employees

FROM: Sirisha Rao

DATE: 7 May

SUBJECT: Event phofographs

ATTACHMENT: Order form

 

Dear Employees:

Photographs from Nitin Kumar’s retirement party on 3 April are now available. To see the album, visit Happy Moon Photography’s Web site at happymoonphotography.co.in and enter our company name and ID number (933704). You may order individual prints for ₹400 each, or choose from one of the four packages listed below.

— Basic (₹1270): Four 10×15 prinfs

— Basic Plus (₹2150): Four 10×15 prints and two 13×18 prints

— To Share (₹4120): Eight 10×15 prints and four 13×18 prints

— For Everyone (₹7930): Sixteen 10×15 prints and eight 13×18 prints

Enter discount code 10 PERCENT in the coupon field at checkout when you order online and receive free shipping and a 10 percent disoount. Alternatively, you may complete the order form attached to this e-mail and return it to me.

Photographs are available online for 30 days. For purchases after that time, please call Happy Moon’s customer support line at 11 2679 5004.

Regards,

Sirisha Rao, Special Events Coordinator

 

TO: Gurunath Pandit

FROM:

DATE: 10 May

SUBJECT: Order number 38919

 

Dear Mr. Pandit,

Thank you for ordering from Happy Moon Photography! Please review your completed purchase below. Your photographs should arrive in the mail no later than 23 May.

Event: Nitin Kumar Retirement Party, AKRZ Industries

Four 10×15 photographs of image 204: ₹1270

Discount 10 percent: ₹127

Total: ₹1143

Planning an event? Book one of our photographers before 15 June and receive a 20 percent discount.

182.
What is NOT true about the photographs of the party?
A. They can be purchased individually.
B. They were taken on April 3.
C. They are organized into four albums.
D. They will be available online for 30 days.

Part 7

Câu hỏi

Questions 181-185 refer to the following e-mails.

TO: All employees

FROM: Sirisha Rao

DATE: 7 May

SUBJECT: Event phofographs

ATTACHMENT: Order form

 

Dear Employees:

Photographs from Nitin Kumar’s retirement party on 3 April are now available. To see the album, visit Happy Moon Photography’s Web site at happymoonphotography.co.in and enter our company name and ID number (933704). You may order individual prints for ₹400 each, or choose from one of the four packages listed below.

— Basic (₹1270): Four 10×15 prinfs

— Basic Plus (₹2150): Four 10×15 prints and two 13×18 prints

— To Share (₹4120): Eight 10×15 prints and four 13×18 prints

— For Everyone (₹7930): Sixteen 10×15 prints and eight 13×18 prints

Enter discount code 10 PERCENT in the coupon field at checkout when you order online and receive free shipping and a 10 percent disoount. Alternatively, you may complete the order form attached to this e-mail and return it to me.

Photographs are available online for 30 days. For purchases after that time, please call Happy Moon’s customer support line at 11 2679 5004.

Regards,

Sirisha Rao, Special Events Coordinator

 

TO: Gurunath Pandit

FROM:

DATE: 10 May

SUBJECT: Order number 38919

 

Dear Mr. Pandit,

Thank you for ordering from Happy Moon Photography! Please review your completed purchase below. Your photographs should arrive in the mail no later than 23 May.

Event: Nitin Kumar Retirement Party, AKRZ Industries

Four 10×15 photographs of image 204: ₹1270

Discount 10 percent: ₹127

Total: ₹1143

Planning an event? Book one of our photographers before 15 June and receive a 20 percent discount.

183.
Why was the second e-mail sent?
A. To provide a tracking number
B. To request a payment
C. To confirm a transaction
D. To promote a new service

Part 7

Câu hỏi

Questions 181-185 refer to the following e-mails.

TO: All employees

FROM: Sirisha Rao

DATE: 7 May

SUBJECT: Event phofographs

ATTACHMENT: Order form

 

Dear Employees:

Photographs from Nitin Kumar’s retirement party on 3 April are now available. To see the album, visit Happy Moon Photography’s Web site at happymoonphotography.co.in and enter our company name and ID number (933704). You may order individual prints for ₹400 each, or choose from one of the four packages listed below.

— Basic (₹1270): Four 10×15 prinfs

— Basic Plus (₹2150): Four 10×15 prints and two 13×18 prints

— To Share (₹4120): Eight 10×15 prints and four 13×18 prints

— For Everyone (₹7930): Sixteen 10×15 prints and eight 13×18 prints

Enter discount code 10 PERCENT in the coupon field at checkout when you order online and receive free shipping and a 10 percent disoount. Alternatively, you may complete the order form attached to this e-mail and return it to me.

Photographs are available online for 30 days. For purchases after that time, please call Happy Moon’s customer support line at 11 2679 5004.

Regards,

Sirisha Rao, Special Events Coordinator

 

TO: Gurunath Pandit

FROM:

DATE: 10 May

SUBJECT: Order number 38919

 

Dear Mr. Pandit,

Thank you for ordering from Happy Moon Photography! Please review your completed purchase below. Your photographs should arrive in the mail no later than 23 May.

Event: Nitin Kumar Retirement Party, AKRZ Industries

Four 10×15 photographs of image 204: ₹1270

Discount 10 percent: ₹127

Total: ₹1143

Planning an event? Book one of our photographers before 15 June and receive a 20 percent discount.

184.
What package did Mr. Pandit most likely purchase?
A. Basic
B. Basic Plus
C. To Share
D. For Everyone

Part 7

Câu hỏi

Questions 181-185 refer to the following e-mails.

TO: All employees

FROM: Sirisha Rao

DATE: 7 May

SUBJECT: Event phofographs

ATTACHMENT: Order form

 

Dear Employees:

Photographs from Nitin Kumar’s retirement party on 3 April are now available. To see the album, visit Happy Moon Photography’s Web site at happymoonphotography.co.in and enter our company name and ID number (933704). You may order individual prints for ₹400 each, or choose from one of the four packages listed below.

— Basic (₹1270): Four 10×15 prinfs

— Basic Plus (₹2150): Four 10×15 prints and two 13×18 prints

— To Share (₹4120): Eight 10×15 prints and four 13×18 prints

— For Everyone (₹7930): Sixteen 10×15 prints and eight 13×18 prints

Enter discount code 10 PERCENT in the coupon field at checkout when you order online and receive free shipping and a 10 percent disoount. Alternatively, you may complete the order form attached to this e-mail and return it to me.

Photographs are available online for 30 days. For purchases after that time, please call Happy Moon’s customer support line at 11 2679 5004.

Regards,

Sirisha Rao, Special Events Coordinator

 

TO: Gurunath Pandit

FROM:

DATE: 10 May

SUBJECT: Order number 38919

 

Dear Mr. Pandit,

Thank you for ordering from Happy Moon Photography! Please review your completed purchase below. Your photographs should arrive in the mail no later than 23 May.

Event: Nitin Kumar Retirement Party, AKRZ Industries

Four 10×15 photographs of image 204: ₹1270

Discount 10 percent: ₹127

Total: ₹1143

Planning an event? Book one of our photographers before 15 June and receive a 20 percent discount.

185.
What is indicated about Mr. Pandit?
A. He recently retired.
B. He plans corporate events.
C. He booked a photographer June 15.
D. He entered a discount code online.

Part 7

Câu hỏi

Questions 186-190 refer to the following article, Web page, and e-mail.

HAMITON (3 February)— The Ruakura Training Centre (RTC) is relocating to the Springdale Industrial Park. Spokesperson Jax Wu said RTC hopes for a grand opening in May, with only a slight interruption of the usual course schedule.

The new facility, which offers training and accreditation for work in a variety of

fields, ineluding roadwork, mining, and construction, is opening at the right time, according to Mr. Wu. “There are numerous job openings now in these specialized fields, especially around Hamilton,” Mr. Wu sfated.

The new locaion will be more convenient for people to reach than RTC’s current building on Clarkston Road. There is a public transit stop directly in front of the industrial park, and there is free parking as well.

For more information, visit RTC’s Web site at www.ruakuratc.co.nz.

 

https://www.ruakuratc.co.nz

 

Home | News | Course Offerings | Register

 

Ruakura Training Centre (RTC) Grand Opening

Sunday, 16 August, 1:00 P.M. to 4:00 PM.

 

 

.

Join us on Sunday, 16 August, as we open our new centre at Springdale Industrial Park. Courses will begin on Monday, 17 August. See below for our first week’s offerings. To register for any of these courses, go to the Register tab. If you have questions, e-mail our registrar, Ms. Phoebe Gordon, at [email protected]. RTC can also train on-site at your location; for further details see the Course Offerings tab.

 

 

17 August: Work Safety Refresher, Mr. Jenkins, Instructor

18-19 August: Basic Worksite Traffic Management, Ms. Agarwal, Instructor

19 August: Work Safety Refresher, Ms. McKenzie, Instructor

20-21 August: Heavy Equipment Licensing, Mr. Waipuka, Instructor

21-22 August: Basic Worksite Traffic Management, Mr. Yeo, Instructor

 

E-mail

To: Phoebe Gordon co.nz>

From: Abraham Lutui

Subject: Request

Date: 14 August

Dear Ms. Gordon:

 

I am registered for the 17 August work safety refresher course. However, I am currently in Tonga on business, and my return fight arrives on that date. Would it be possible for you to switch my registration to the 19 August course instead?

 

Sincerely,

 

Abraham Lutui

186.
What is the main focus of the article?
A. A company's closing celebration
B. A road improvement project
C. Advances in manufacturing technology
D. The relocation of a training facility

Part 7

Câu hỏi

Questions 186-190 refer to the following article, Web page, and e-mail.

HAMITON (3 February)— The Ruakura Training Centre (RTC) is relocating to the Springdale Industrial Park. Spokesperson Jax Wu said RTC hopes for a grand opening in May, with only a slight interruption of the usual course schedule.

The new facility, which offers training and accreditation for work in a variety of

fields, ineluding roadwork, mining, and construction, is opening at the right time, according to Mr. Wu. “There are numerous job openings now in these specialized fields, especially around Hamilton,” Mr. Wu sfated.

The new locaion will be more convenient for people to reach than RTC’s current building on Clarkston Road. There is a public transit stop directly in front of the industrial park, and there is free parking as well.

For more information, visit RTC’s Web site at www.ruakuratc.co.nz.

 

https://www.ruakuratc.co.nz

 

Home | News | Course Offerings | Register

 

Ruakura Training Centre (RTC) Grand Opening

Sunday, 16 August, 1:00 P.M. to 4:00 PM.

 

 

.

Join us on Sunday, 16 August, as we open our new centre at Springdale Industrial Park. Courses will begin on Monday, 17 August. See below for our first week’s offerings. To register for any of these courses, go to the Register tab. If you have questions, e-mail our registrar, Ms. Phoebe Gordon, at [email protected]. RTC can also train on-site at your location; for further details see the Course Offerings tab.

 

 

17 August: Work Safety Refresher, Mr. Jenkins, Instructor

18-19 August: Basic Worksite Traffic Management, Ms. Agarwal, Instructor

19 August: Work Safety Refresher, Ms. McKenzie, Instructor

20-21 August: Heavy Equipment Licensing, Mr. Waipuka, Instructor

21-22 August: Basic Worksite Traffic Management, Mr. Yeo, Instructor

 

E-mail

To: Phoebe Gordon co.nz>

From: Abraham Lutui

Subject: Request

Date: 14 August

Dear Ms. Gordon:

 

I am registered for the 17 August work safety refresher course. However, I am currently in Tonga on business, and my return fight arrives on that date. Would it be possible for you to switch my registration to the 19 August course instead?

 

Sincerely,

 

Abraham Lutui

187.
What does Mr. Wu mention in the article?
A. He will be teaching a new course.
B. Many jobs are available in the area.
C. Local transportation should be improved.
D. There is a problem with a parking structure.

Part 7

Câu hỏi

Questions 186-190 refer to the following article, Web page, and e-mail.

HAMITON (3 February)— The Ruakura Training Centre (RTC) is relocating to the Springdale Industrial Park. Spokesperson Jax Wu said RTC hopes for a grand opening in May, with only a slight interruption of the usual course schedule.

The new facility, which offers training and accreditation for work in a variety of

fields, ineluding roadwork, mining, and construction, is opening at the right time, according to Mr. Wu. “There are numerous job openings now in these specialized fields, especially around Hamilton,” Mr. Wu sfated.

The new locaion will be more convenient for people to reach than RTC’s current building on Clarkston Road. There is a public transit stop directly in front of the industrial park, and there is free parking as well.

For more information, visit RTC’s Web site at www.ruakuratc.co.nz.

 

https://www.ruakuratc.co.nz

 

Home | News | Course Offerings | Register

 

Ruakura Training Centre (RTC) Grand Opening

Sunday, 16 August, 1:00 P.M. to 4:00 PM.

 

 

.

Join us on Sunday, 16 August, as we open our new centre at Springdale Industrial Park. Courses will begin on Monday, 17 August. See below for our first week’s offerings. To register for any of these courses, go to the Register tab. If you have questions, e-mail our registrar, Ms. Phoebe Gordon, at [email protected]. RTC can also train on-site at your location; for further details see the Course Offerings tab.

 

 

17 August: Work Safety Refresher, Mr. Jenkins, Instructor

18-19 August: Basic Worksite Traffic Management, Ms. Agarwal, Instructor

19 August: Work Safety Refresher, Ms. McKenzie, Instructor

20-21 August: Heavy Equipment Licensing, Mr. Waipuka, Instructor

21-22 August: Basic Worksite Traffic Management, Mr. Yeo, Instructor

 

E-mail

To: Phoebe Gordon co.nz>

From: Abraham Lutui

Subject: Request

Date: 14 August

Dear Ms. Gordon:

 

I am registered for the 17 August work safety refresher course. However, I am currently in Tonga on business, and my return fight arrives on that date. Would it be possible for you to switch my registration to the 19 August course instead?

 

Sincerely,

 

Abraham Lutui

188.
What is suggested about RTC?
A. Its tuition fees have increased.
B. It is hiring new instructors.
C. The opening of its new locafion was delayed.
D. The registration period for classes was extended.

Part 7

Câu hỏi

Questions 186-190 refer to the following article, Web page, and e-mail.

HAMITON (3 February)— The Ruakura Training Centre (RTC) is relocating to the Springdale Industrial Park. Spokesperson Jax Wu said RTC hopes for a grand opening in May, with only a slight interruption of the usual course schedule.

The new facility, which offers training and accreditation for work in a variety of

fields, ineluding roadwork, mining, and construction, is opening at the right time, according to Mr. Wu. “There are numerous job openings now in these specialized fields, especially around Hamilton,” Mr. Wu sfated.

The new locaion will be more convenient for people to reach than RTC’s current building on Clarkston Road. There is a public transit stop directly in front of the industrial park, and there is free parking as well.

For more information, visit RTC’s Web site at www.ruakuratc.co.nz.

 

https://www.ruakuratc.co.nz

 

Home | News | Course Offerings | Register

 

Ruakura Training Centre (RTC) Grand Opening

Sunday, 16 August, 1:00 P.M. to 4:00 PM.

 

 

.

Join us on Sunday, 16 August, as we open our new centre at Springdale Industrial Park. Courses will begin on Monday, 17 August. See below for our first week’s offerings. To register for any of these courses, go to the Register tab. If you have questions, e-mail our registrar, Ms. Phoebe Gordon, at [email protected]. RTC can also train on-site at your location; for further details see the Course Offerings tab.

 

 

17 August: Work Safety Refresher, Mr. Jenkins, Instructor

18-19 August: Basic Worksite Traffic Management, Ms. Agarwal, Instructor

19 August: Work Safety Refresher, Ms. McKenzie, Instructor

20-21 August: Heavy Equipment Licensing, Mr. Waipuka, Instructor

21-22 August: Basic Worksite Traffic Management, Mr. Yeo, Instructor

 

E-mail

To: Phoebe Gordon co.nz>

From: Abraham Lutui

Subject: Request

Date: 14 August

Dear Ms. Gordon:

 

I am registered for the 17 August work safety refresher course. However, I am currently in Tonga on business, and my return fight arrives on that date. Would it be possible for you to switch my registration to the 19 August course instead?

 

Sincerely,

 

Abraham Lutui

189.
What is indicated about RTC’s courses?
A. They are fully booked.
B. They are all two-day sessions.
C. They may be offered more than once per month.
D. They require full payment in advance.

Part 7

Câu hỏi

Questions 186-190 refer to the following article, Web page, and e-mail.

HAMITON (3 February)— The Ruakura Training Centre (RTC) is relocating to the Springdale Industrial Park. Spokesperson Jax Wu said RTC hopes for a grand opening in May, with only a slight interruption of the usual course schedule.

The new facility, which offers training and accreditation for work in a variety of

fields, ineluding roadwork, mining, and construction, is opening at the right time, according to Mr. Wu. “There are numerous job openings now in these specialized fields, especially around Hamilton,” Mr. Wu sfated.

The new locaion will be more convenient for people to reach than RTC’s current building on Clarkston Road. There is a public transit stop directly in front of the industrial park, and there is free parking as well.

For more information, visit RTC’s Web site at www.ruakuratc.co.nz.

 

https://www.ruakuratc.co.nz

 

Home | News | Course Offerings | Register

 

Ruakura Training Centre (RTC) Grand Opening

Sunday, 16 August, 1:00 P.M. to 4:00 PM.

 

 

.

Join us on Sunday, 16 August, as we open our new centre at Springdale Industrial Park. Courses will begin on Monday, 17 August. See below for our first week’s offerings. To register for any of these courses, go to the Register tab. If you have questions, e-mail our registrar, Ms. Phoebe Gordon, at [email protected]. RTC can also train on-site at your location; for further details see the Course Offerings tab.

 

 

17 August: Work Safety Refresher, Mr. Jenkins, Instructor

18-19 August: Basic Worksite Traffic Management, Ms. Agarwal, Instructor

19 August: Work Safety Refresher, Ms. McKenzie, Instructor

20-21 August: Heavy Equipment Licensing, Mr. Waipuka, Instructor

21-22 August: Basic Worksite Traffic Management, Mr. Yeo, Instructor

 

E-mail

To: Phoebe Gordon co.nz>

From: Abraham Lutui

Subject: Request

Date: 14 August

Dear Ms. Gordon:

 

I am registered for the 17 August work safety refresher course. However, I am currently in Tonga on business, and my return fight arrives on that date. Would it be possible for you to switch my registration to the 19 August course instead?

 

Sincerely,

 

Abraham Lutui

190.
What is most likely true about Mr. Lutui?
A. He is registered for Mr. Jenkins’ course.
B. He previously worked at RTC.
C. He had to reschedule his flight.
D. He is interested in a travel career.

Part 7

Câu hỏi

Questions 191-195 refer to the following invoice and e-mails.

 

Gleelan Commercial Cleaning

632 Oakland St., Halifax, NS B3J 3J5

www.gleelancleaning.com.ca

Phone: 902-555-0111

Invoice: 705526                                                         Date: 1 October  

Bill to: Endora Gellis                                                  Account: 30056JA

            Jant Advertising

            1900 Barrington St., Suite 230

            Halifax, NS B3J 1P2

Date of service

Description

Price

6 September

 

13 September

 

 

20 September

 

27 September

Office cleaning

 

Office cleaning

Rug cleaning

 

Office cleaning

 

Office cleaning

Window washing

$80

 

$80

$135

 

$80

 

$80

$115

Preferred customer discount (10%):                                                 -$57

Balance due:                                                                                    $513

 

For billing questions, please contact our billing manager at [email protected].

 

From: Endora Gellis

To: Gleelan Commercial Cleaning ng(@gleelancleaning.com.ca>

Subject: Billing question

Date: 2 October

 

Hello,

I am writing concerning the invoice we received at Jant Advertising yesterday. It appears there has been a mistake. We had requested that the windows be washed at the end of last month, but you had to cancel that particular service. However, a charge for it is included on the invoice. We would like to schedule the window washing for early this month, if possible, before the weather gets too cold. In the meantime, could you please send us a corrected invoice?

 

Best,

 

Endora Gellis

Jant Advertising

 

E-Mail Message

From: Burt Radke com.ca>

To: Endora Gellis

Subject: RE: Billing question

Date: 3 October

 

Dear Ms. Gellis,

 

Thank you for contacting us regarding your September services. On behalf of our Billing

Department, I would like to apologize for the mistake. You are correct that we canceled the window washing that was scheduled. There was a rainstorm on that day. We will remove the charge and send you a corrected invoice today. And because it was our error, please note that we will still provide the full discount that was listed on the invoice for September.

 

I have checked with the scheduling department, and they can reschedule your window

washing for 11 October to coincide with your regular office cleaning. Please confirm if this is suitable for Jant Advertising.

 

Thank you for your continued business with us.

 

Sincerely,

 

Burt Radke

Gleelan Commercial Cleaning

191.
What does the invoice indicate about Jant Advertising?
A. It has its offices cleaned weekly.
B. It recently moved to a new location.
C. It replaced its carpeting in September.
D. It had some windows repaired.

Part 7

Câu hỏi

Questions 191-195 refer to the following invoice and e-mails.

 

Gleelan Commercial Cleaning

632 Oakland St., Halifax, NS B3J 3J5

www.gleelancleaning.com.ca

Phone: 902-555-0111

Invoice: 705526                                                         Date: 1 October  

Bill to: Endora Gellis                                                  Account: 30056JA

            Jant Advertising

            1900 Barrington St., Suite 230

            Halifax, NS B3J 1P2

Date of service

Description

Price

6 September

 

13 September

 

 

20 September

 

27 September

Office cleaning

 

Office cleaning

Rug cleaning

 

Office cleaning

 

Office cleaning

Window washing

$80

 

$80

$135

 

$80

 

$80

$115

Preferred customer discount (10%):                                                 -$57

Balance due:                                                                                    $513

 

For billing questions, please contact our billing manager at [email protected].

 

From: Endora Gellis

To: Gleelan Commercial Cleaning ng(@gleelancleaning.com.ca>

Subject: Billing question

Date: 2 October

 

Hello,

I am writing concerning the invoice we received at Jant Advertising yesterday. It appears there has been a mistake. We had requested that the windows be washed at the end of last month, but you had to cancel that particular service. However, a charge for it is included on the invoice. We would like to schedule the window washing for early this month, if possible, before the weather gets too cold. In the meantime, could you please send us a corrected invoice?

 

Best,

 

Endora Gellis

Jant Advertising

 

E-Mail Message

From: Burt Radke com.ca>

To: Endora Gellis

Subject: RE: Billing question

Date: 3 October

 

Dear Ms. Gellis,

 

Thank you for contacting us regarding your September services. On behalf of our Billing

Department, I would like to apologize for the mistake. You are correct that we canceled the window washing that was scheduled. There was a rainstorm on that day. We will remove the charge and send you a corrected invoice today. And because it was our error, please note that we will still provide the full discount that was listed on the invoice for September.

 

I have checked with the scheduling department, and they can reschedule your window

washing for 11 October to coincide with your regular office cleaning. Please confirm if this is suitable for Jant Advertising.

 

Thank you for your continued business with us.

 

Sincerely,

 

Burt Radke

Gleelan Commercial Cleaning

192.
What amount does Ms. Gellis want removed from the invoice?
A. $80
B. $115
C. $135
D. $513

Part 7

Câu hỏi

Questions 191-195 refer to the following invoice and e-mails.

 

Gleelan Commercial Cleaning

632 Oakland St., Halifax, NS B3J 3J5

www.gleelancleaning.com.ca

Phone: 902-555-0111

Invoice: 705526                                                         Date: 1 October  

Bill to: Endora Gellis                                                  Account: 30056JA

            Jant Advertising

            1900 Barrington St., Suite 230

            Halifax, NS B3J 1P2

Date of service

Description

Price

6 September

 

13 September

 

 

20 September

 

27 September

Office cleaning

 

Office cleaning

Rug cleaning

 

Office cleaning

 

Office cleaning

Window washing

$80

 

$80

$135

 

$80

 

$80

$115

Preferred customer discount (10%):                                                 -$57

Balance due:                                                                                    $513

 

For billing questions, please contact our billing manager at [email protected].

 

From: Endora Gellis

To: Gleelan Commercial Cleaning ng(@gleelancleaning.com.ca>

Subject: Billing question

Date: 2 October

 

Hello,

I am writing concerning the invoice we received at Jant Advertising yesterday. It appears there has been a mistake. We had requested that the windows be washed at the end of last month, but you had to cancel that particular service. However, a charge for it is included on the invoice. We would like to schedule the window washing for early this month, if possible, before the weather gets too cold. In the meantime, could you please send us a corrected invoice?

 

Best,

 

Endora Gellis

Jant Advertising

 

E-Mail Message

From: Burt Radke com.ca>

To: Endora Gellis

Subject: RE: Billing question

Date: 3 October

 

Dear Ms. Gellis,

 

Thank you for contacting us regarding your September services. On behalf of our Billing

Department, I would like to apologize for the mistake. You are correct that we canceled the window washing that was scheduled. There was a rainstorm on that day. We will remove the charge and send you a corrected invoice today. And because it was our error, please note that we will still provide the full discount that was listed on the invoice for September.

 

I have checked with the scheduling department, and they can reschedule your window

washing for 11 October to coincide with your regular office cleaning. Please confirm if this is suitable for Jant Advertising.

 

Thank you for your continued business with us.

 

Sincerely,

 

Burt Radke

Gleelan Commercial Cleaning

193.
According to Mr. Radke, why was a service canceled?
A. There were not enough cleaners available.
B. The equipment was not functioning.
C. There was a mistake on the schedule.
D. The weather conditions were poor.

Part 7

Câu hỏi

Questions 191-195 refer to the following invoice and e-mails.

 

Gleelan Commercial Cleaning

632 Oakland St., Halifax, NS B3J 3J5

www.gleelancleaning.com.ca

Phone: 902-555-0111

Invoice: 705526                                                         Date: 1 October  

Bill to: Endora Gellis                                                  Account: 30056JA

            Jant Advertising

            1900 Barrington St., Suite 230

            Halifax, NS B3J 1P2

Date of service

Description

Price

6 September

 

13 September

 

 

20 September

 

27 September

Office cleaning

 

Office cleaning

Rug cleaning

 

Office cleaning

 

Office cleaning

Window washing

$80

 

$80

$135

 

$80

 

$80

$115

Preferred customer discount (10%):                                                 -$57

Balance due:                                                                                    $513

 

For billing questions, please contact our billing manager at [email protected].

 

From: Endora Gellis

To: Gleelan Commercial Cleaning ng(@gleelancleaning.com.ca>

Subject: Billing question

Date: 2 October

 

Hello,

I am writing concerning the invoice we received at Jant Advertising yesterday. It appears there has been a mistake. We had requested that the windows be washed at the end of last month, but you had to cancel that particular service. However, a charge for it is included on the invoice. We would like to schedule the window washing for early this month, if possible, before the weather gets too cold. In the meantime, could you please send us a corrected invoice?

 

Best,

 

Endora Gellis

Jant Advertising

 

E-Mail Message

From: Burt Radke com.ca>

To: Endora Gellis

Subject: RE: Billing question

Date: 3 October

 

Dear Ms. Gellis,

 

Thank you for contacting us regarding your September services. On behalf of our Billing

Department, I would like to apologize for the mistake. You are correct that we canceled the window washing that was scheduled. There was a rainstorm on that day. We will remove the charge and send you a corrected invoice today. And because it was our error, please note that we will still provide the full discount that was listed on the invoice for September.

 

I have checked with the scheduling department, and they can reschedule your window

washing for 11 October to coincide with your regular office cleaning. Please confirm if this is suitable for Jant Advertising.

 

Thank you for your continued business with us.

 

Sincerely,

 

Burt Radke

Gleelan Commercial Cleaning

194.
What is suggested about Jant Advertising?
A. It will receive $57 off the full price.
B. It is currently seeking experienced cleaning staff.
C. Its offices will close early on October 11.
D. It has multiple locations throughout the city

Part 7

Câu hỏi

Questions 191-195 refer to the following invoice and e-mails.

 

Gleelan Commercial Cleaning

632 Oakland St., Halifax, NS B3J 3J5

www.gleelancleaning.com.ca

Phone: 902-555-0111

Invoice: 705526                                                         Date: 1 October  

Bill to: Endora Gellis                                                  Account: 30056JA

            Jant Advertising

            1900 Barrington St., Suite 230

            Halifax, NS B3J 1P2

Date of service

Description

Price

6 September

 

13 September

 

 

20 September

 

27 September

Office cleaning

 

Office cleaning

Rug cleaning

 

Office cleaning

 

Office cleaning

Window washing

$80

 

$80

$135

 

$80

 

$80

$115

Preferred customer discount (10%):                                                 -$57

Balance due:                                                                                    $513

 

For billing questions, please contact our billing manager at [email protected].

 

From: Endora Gellis

To: Gleelan Commercial Cleaning ng(@gleelancleaning.com.ca>

Subject: Billing question

Date: 2 October

 

Hello,

I am writing concerning the invoice we received at Jant Advertising yesterday. It appears there has been a mistake. We had requested that the windows be washed at the end of last month, but you had to cancel that particular service. However, a charge for it is included on the invoice. We would like to schedule the window washing for early this month, if possible, before the weather gets too cold. In the meantime, could you please send us a corrected invoice?

 

Best,

 

Endora Gellis

Jant Advertising

 

E-Mail Message

From: Burt Radke com.ca>

To: Endora Gellis

Subject: RE: Billing question

Date: 3 October

 

Dear Ms. Gellis,

 

Thank you for contacting us regarding your September services. On behalf of our Billing

Department, I would like to apologize for the mistake. You are correct that we canceled the window washing that was scheduled. There was a rainstorm on that day. We will remove the charge and send you a corrected invoice today. And because it was our error, please note that we will still provide the full discount that was listed on the invoice for September.

 

I have checked with the scheduling department, and they can reschedule your window

washing for 11 October to coincide with your regular office cleaning. Please confirm if this is suitable for Jant Advertising.

 

Thank you for your continued business with us.

 

Sincerely,

 

Burt Radke

Gleelan Commercial Cleaning

195.
Who most likely is Mr. Radke?
A. A window installer
B. A billing manager
C. An office cleaner
D. A scheduling assistant

Part 7

Câu hỏi

Questions 196-200 refer to the following listing, e-mail, and review.

Listing Type: Single-family properties

Location: Bonatra Acres in Windham County

Last updated: October 28

Bonatra Acres is a lovely residential community in Windham County featuring two-, three-, and four-bedroom single-family homes near schools, public transportation, and beautiful parks.

The Lalique and Grand Barron models feature an eat-in kitchen, a large living area, and a garage. The Andover model, the most affordable home, is a one-story home with a patio in the rear. The Mickala is a uniquely-styled home featuring upstairs bedrooms with oversized windows. The Harrison is a two-story model with modern upgrades.

Properties Currently Available for Sale

Address

Bedrooms

Bathrooms

Model

126 Hickory Drive

Three

Two

Grand Barron

912 Birch Place

Two

One

Andover

21 Lilac Lane

Two

One

Mickala

108 Pine Avenue

Three

One

Lalique

 

To: Valerie Sidkoff

From: Chun Lai    

Date: October 30

Subiect: New place to live

Dear Ms. Sidkoff,

 

EMIK Properties comes highly recommended by my manager, David Mwabili, who worked with you to find his business propcrty.

 

I am wondering whether you also sell residential properties in the area. My wife and I are looking to move to Windham County with our children to be closer to our jobs. We will need easy access to public transportation. I would be grateful if you could recommend some listings for reasonably priced homes in that area, ideally with two or more bedrooms and at least two bathrooms. I am available to visit homes on Wednesday mornings and Thursday afternoons.

 

Thank you,

 

Chun Lai

June Preston, October 16

I recently purchased a home from EMIK Properties and had the pleasure of working with Valerie Sidkoff, the company’s owner. She patiently showed me many houses in my preferred area and was attenfive to my needs. My only concern about EMIK Properties is that it seems to prioritize commercial clients over residential ones. The agency reserves Thursday and Friday afternoons fo show exclusively commercial properties. While this did not affect me, it could be a problem for others looking to buy a home.

196.
What does the listing indicate about Bonatra Acres?
A. It was built recently.
B. It is located near parks.
C. It features apartment units for sale.
D. It is close to a city.

Part 7

Câu hỏi

Questions 196-200 refer to the following listing, e-mail, and review.

Listing Type: Single-family properties

Location: Bonatra Acres in Windham County

Last updated: October 28

Bonatra Acres is a lovely residential community in Windham County featuring two-, three-, and four-bedroom single-family homes near schools, public transportation, and beautiful parks.

The Lalique and Grand Barron models feature an eat-in kitchen, a large living area, and a garage. The Andover model, the most affordable home, is a one-story home with a patio in the rear. The Mickala is a uniquely-styled home featuring upstairs bedrooms with oversized windows. The Harrison is a two-story model with modern upgrades.

Properties Currently Available for Sale

Address

Bedrooms

Bathrooms

Model

126 Hickory Drive

Three

Two

Grand Barron

912 Birch Place

Two

One

Andover

21 Lilac Lane

Two

One

Mickala

108 Pine Avenue

Three

One

Lalique

 

To: Valerie Sidkoff

From: Chun Lai    

Date: October 30

Subiect: New place to live

Dear Ms. Sidkoff,

 

EMIK Properties comes highly recommended by my manager, David Mwabili, who worked with you to find his business propcrty.

 

I am wondering whether you also sell residential properties in the area. My wife and I are looking to move to Windham County with our children to be closer to our jobs. We will need easy access to public transportation. I would be grateful if you could recommend some listings for reasonably priced homes in that area, ideally with two or more bedrooms and at least two bathrooms. I am available to visit homes on Wednesday mornings and Thursday afternoons.

 

Thank you,

 

Chun Lai

June Preston, October 16

I recently purchased a home from EMIK Properties and had the pleasure of working with Valerie Sidkoff, the company’s owner. She patiently showed me many houses in my preferred area and was attenfive to my needs. My only concern about EMIK Properties is that it seems to prioritize commercial clients over residential ones. The agency reserves Thursday and Friday afternoons fo show exclusively commercial properties. While this did not affect me, it could be a problem for others looking to buy a home.

197.
What Bonatra Acres model is currently unavailable?
A. The Lalique
B. The Grand Barron
C. The Andover
D. The Harrison

Part 7

Câu hỏi

Questions 196-200 refer to the following listing, e-mail, and review.

Listing Type: Single-family properties

Location: Bonatra Acres in Windham County

Last updated: October 28

Bonatra Acres is a lovely residential community in Windham County featuring two-, three-, and four-bedroom single-family homes near schools, public transportation, and beautiful parks.

The Lalique and Grand Barron models feature an eat-in kitchen, a large living area, and a garage. The Andover model, the most affordable home, is a one-story home with a patio in the rear. The Mickala is a uniquely-styled home featuring upstairs bedrooms with oversized windows. The Harrison is a two-story model with modern upgrades.

Properties Currently Available for Sale

Address

Bedrooms

Bathrooms

Model

126 Hickory Drive

Three

Two

Grand Barron

912 Birch Place

Two

One

Andover

21 Lilac Lane

Two

One

Mickala

108 Pine Avenue

Three

One

Lalique

 

To: Valerie Sidkoff

From: Chun Lai    

Date: October 30

Subiect: New place to live

Dear Ms. Sidkoff,

 

EMIK Properties comes highly recommended by my manager, David Mwabili, who worked with you to find his business propcrty.

 

I am wondering whether you also sell residential properties in the area. My wife and I are looking to move to Windham County with our children to be closer to our jobs. We will need easy access to public transportation. I would be grateful if you could recommend some listings for reasonably priced homes in that area, ideally with two or more bedrooms and at least two bathrooms. I am available to visit homes on Wednesday mornings and Thursday afternoons.

 

Thank you,

 

Chun Lai

June Preston, October 16

I recently purchased a home from EMIK Properties and had the pleasure of working with Valerie Sidkoff, the company’s owner. She patiently showed me many houses in my preferred area and was attenfive to my needs. My only concern about EMIK Properties is that it seems to prioritize commercial clients over residential ones. The agency reserves Thursday and Friday afternoons fo show exclusively commercial properties. While this did not affect me, it could be a problem for others looking to buy a home.

198.
What does the e-mail indicate about Mr. Lai?
A. He will be getting a new job soon.
B. He heard about EMIK Properties from his supervisor.
C. He owns EMIK Properties.
D. He currently lives in Windham County.

Part 7

Câu hỏi

Questions 196-200 refer to the following listing, e-mail, and review.

Listing Type: Single-family properties

Location: Bonatra Acres in Windham County

Last updated: October 28

Bonatra Acres is a lovely residential community in Windham County featuring two-, three-, and four-bedroom single-family homes near schools, public transportation, and beautiful parks.

The Lalique and Grand Barron models feature an eat-in kitchen, a large living area, and a garage. The Andover model, the most affordable home, is a one-story home with a patio in the rear. The Mickala is a uniquely-styled home featuring upstairs bedrooms with oversized windows. The Harrison is a two-story model with modern upgrades.

Properties Currently Available for Sale

Address

Bedrooms

Bathrooms

Model

126 Hickory Drive

Three

Two

Grand Barron

912 Birch Place

Two

One

Andover

21 Lilac Lane

Two

One

Mickala

108 Pine Avenue

Three

One

Lalique

 

To: Valerie Sidkoff

From: Chun Lai    

Date: October 30

Subiect: New place to live

Dear Ms. Sidkoff,

 

EMIK Properties comes highly recommended by my manager, David Mwabili, who worked with you to find his business propcrty.

 

I am wondering whether you also sell residential properties in the area. My wife and I are looking to move to Windham County with our children to be closer to our jobs. We will need easy access to public transportation. I would be grateful if you could recommend some listings for reasonably priced homes in that area, ideally with two or more bedrooms and at least two bathrooms. I am available to visit homes on Wednesday mornings and Thursday afternoons.

 

Thank you,

 

Chun Lai

June Preston, October 16

I recently purchased a home from EMIK Properties and had the pleasure of working with Valerie Sidkoff, the company’s owner. She patiently showed me many houses in my preferred area and was attenfive to my needs. My only concern about EMIK Properties is that it seems to prioritize commercial clients over residential ones. The agency reserves Thursday and Friday afternoons fo show exclusively commercial properties. While this did not affect me, it could be a problem for others looking to buy a home.

199.
What Bonatra Acres property best meets Mr. Lai’s needs?
A. 126 Hickory Drive
B. 912 Birch Place
C. 21 Lilac Lane
D. 108 Pine Avenue

Part 7

Câu hỏi

Questions 196-200 refer to the following listing, e-mail, and review.

Listing Type: Single-family properties

Location: Bonatra Acres in Windham County

Last updated: October 28

Bonatra Acres is a lovely residential community in Windham County featuring two-, three-, and four-bedroom single-family homes near schools, public transportation, and beautiful parks.

The Lalique and Grand Barron models feature an eat-in kitchen, a large living area, and a garage. The Andover model, the most affordable home, is a one-story home with a patio in the rear. The Mickala is a uniquely-styled home featuring upstairs bedrooms with oversized windows. The Harrison is a two-story model with modern upgrades.

Properties Currently Available for Sale

Address

Bedrooms

Bathrooms

Model

126 Hickory Drive

Three

Two

Grand Barron

912 Birch Place

Two

One

Andover

21 Lilac Lane

Two

One

Mickala

108 Pine Avenue

Three

One

Lalique

 

To: Valerie Sidkoff

From: Chun Lai    

Date: October 30

Subiect: New place to live

Dear Ms. Sidkoff,

 

EMIK Properties comes highly recommended by my manager, David Mwabili, who worked with you to find his business propcrty.

 

I am wondering whether you also sell residential properties in the area. My wife and I are looking to move to Windham County with our children to be closer to our jobs. We will need easy access to public transportation. I would be grateful if you could recommend some listings for reasonably priced homes in that area, ideally with two or more bedrooms and at least two bathrooms. I am available to visit homes on Wednesday mornings and Thursday afternoons.

 

Thank you,

 

Chun Lai

June Preston, October 16

I recently purchased a home from EMIK Properties and had the pleasure of working with Valerie Sidkoff, the company’s owner. She patiently showed me many houses in my preferred area and was attenfive to my needs. My only concern about EMIK Properties is that it seems to prioritize commercial clients over residential ones. The agency reserves Thursday and Friday afternoons fo show exclusively commercial properties. While this did not affect me, it could be a problem for others looking to buy a home.

200.
When will Mr. Lai most likely visit properties?
A. On a Wednesday morning
B. On a Wednesday afternoon
C. On a Thursday morning
D. On a Thursday afternoon

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listening

Part 1
6 câu

LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book. PART 1: Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time. Statement (C), “They’re sitting at a table,” is the bust description of the picture, so you should select answer (C) and mark it on your answer sheet.
Part 2
25 câu
Part 3
39 câu
Part 4
30 câu

reading

Part 5
30 câu
Part 6
16 câu
Part 7
54 câu
Bắt đầu

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