Bộ đề 15 (KẾT HỢP) - Test 9

Nộp bài kiểm tra
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Câu tiếp 

Part 1

Câu hỏi

1-4387
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
1.
A.
B.
C.
D.

Part 1

Câu hỏi

2-4997
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
2.
A.
B.
C.
D.

Part 1

Câu hỏi

3.
A.
B.
C.
D.

Part 1

Câu hỏi

4-6707
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
4.
A.
B.
C.
D.

Part 1

Câu hỏi

5-9072
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
5.
A.
B.
C.
D.

Part 1

Câu hỏi

6-3460
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
6.
A.
B.
C.
D.

Part 2

Câu hỏi

7-147
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
7.
A.
B.
C.

Part 2

Câu hỏi

8-7806
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
8.
A.
B.
C.

Part 2

Câu hỏi

bd5409-8227
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
9.
A.
B.
C.

Part 2

Câu hỏi

10-5934
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
10.
A.
B.
C.

Part 2

Câu hỏi

11-8315
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
11.
A.
B.
C.

Part 2

Câu hỏi

12-7003
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
12.
A.
B.
C.

Part 2

Câu hỏi

13-7329
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
13.
A.
B.
C.

Part 2

Câu hỏi

14-1086
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
14.
A.
B.
C.

Part 2

Câu hỏi

15-9678
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
15.
A.
B.
C.

Part 2

Câu hỏi

16-4190
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
16.
A.
B.
C.

Part 2

Câu hỏi

17-6901
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
17.
A.
B.
C.

Part 2

Câu hỏi

18-5126
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
18.
A.
B.
C.

Part 2

Câu hỏi

19-9202
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
19.
A.
B.
C.

Part 2

Câu hỏi

20-7762
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
20.
A.
B.
C.

Part 2

Câu hỏi

21-4148
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
21.
A.
B.
C.

Part 2

Câu hỏi

22-4793
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
22.
A.
B.
C.

Part 2

Câu hỏi

23-7733
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
23.
A.
B.
C.

Part 2

Câu hỏi

24-7405
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
24.
A.
B.
C.

Part 2

Câu hỏi

25-8508
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
25.
A.
B.
C.

Part 2

Câu hỏi

26-4326
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
26.
A.
B.
C.

Part 2

Câu hỏi

27-6975
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
27.
A.
B.
C.

Part 2

Câu hỏi

28-624
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
28.
A.
B.
C.

Part 2

Câu hỏi

29-276
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
29.
A.
B.
C.

Part 2

Câu hỏi

30-795
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
30.
A.
B.
C.

Part 2

Câu hỏi

31-4827
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
31.
A.
B.
C.

Part 3

Câu hỏi

3234-2231.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
32.
Where does the man work?
A. At a delivery service
B. At an advertising agency
C. At a restaurant
D. At a bank

Part 3

Câu hỏi

3234-2231.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
33.
What does the man say is important to him?
A. Attracting new investors
B. Meeting work schedules
C. Opening a new location
D. Using reliable brands

Part 3

Câu hỏi

3234-2231.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
34.
What does the man say he will do?
A. Check an inventory list
B. Try a new product
C. Ask some colleagues for advice
D. Distribute some brochures

Part 3

Câu hỏi

3537-8419.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
35.
What change are the speakers discussing?
A. An updated vacation policy
B. A technology upgrade
C. A company merger
D. An office renovation

Part 3

Câu hỏi

3537-8419.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
36.
What does the woman say will happen because of the change?
A. Managers will have to attend a workshop.
B. Work hours will be more flexible.
C. An employee handbook will be revised.
D. Another branch location will open.

Part 3

Câu hỏi

3537-8419.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
37.
What will take place next month?
A. A product launch
B. An annual survey
C. Staff introductions
D. Contract negotiations

Part 3

Câu hỏi

3840-9936.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
38.
Why will the man go to Toronto next week?
A. To organize a store opening
B. To attend a training session
C. To recruit job candidates
D. To inspect production facilities

Part 3

Câu hỏi

3840-9936.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
39.
What is the woman concerned about?
A. Arranging a travel itinerary
B. Meeting a deadline
C. Managing a team
D. Giving an acceptance speech

Part 3

Câu hỏi

3840-9936.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
40.
What does the woman offer the man?
A. Tourism advice
B. Assistance with a client
C. A ride to the airport
D. Financial recommendations

Part 3

Câu hỏi

4143-7318.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
41.
Where do the speakers most likely work?
A. At a café
B. At a bookstore
C. At a magazine publisher
D. At an art gallery

Part 3

Câu hỏi

4143-7318.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
42.
What problem is being discussed?
A. Some images are blurry.
B. Some customers are unhappy.
C. An exhibit is incomplete.
D. An event was canceled.

Part 3

Câu hỏi

4143-7318.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
43.
What will the woman most likely do next?
A. Contact a photographer
B. Write an article
C. Update a Web site
D. Revise a schedule

Part 3

Câu hỏi

4446-6893.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
44.
Where is the conversation taking place?
A. At a computer service center
B. At a parking garage
C. At a health clinic
D. At an automobile repair shop

Part 3

Câu hỏi

4446-6893.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
45.
What problem does the man mention?
A. A part is out of stock.
B. A business is understaffed.
C. A reservation has been lost.
D. A route has a lot of traffic.

Part 3

Câu hỏi

4446-6893.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
46.
What will the woman probably do?
A. Cancel an appointment
B. Take a shuttle
C. Request a price estimate
D. Contact a supervisor

Part 3

Câu hỏi

4749-5797.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
47.
What are the speakers discussing?
A. Filling a job opening
B. Planning a customer presentation
C. Organizing a research committee
D. Revising some sales figures

Part 3

Câu hỏi

4749-5797.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
48.
What does the man say he hopes to do?
A. Change a vacation policy
B. Move to a new facility
C. Win a client contract
D. Promote an employee

Part 3

Câu hỏi

4749-5797.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
49.
What will the speakers most likely do next?
A. Watch a video
B. Review some documents
C. Contact a manager
D. Submit some questions

Part 3

Câu hỏi

5052-147.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
50.
What does the man say he recently did?
A. Placed an order
B. Made a delivery
C. Requested time off
D. Conducted an inspection

Part 3

Câu hỏi

5052-147.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
51.
Where is the conversation taking place?
A. At an airport
B. At a construction site
C. At a factory
D. At a clothing store

Part 3

Câu hỏi

5052-147.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
52.
What does the man recommend doing today?
A. Confirming a reservation
B. Replacing a machine part
C. Hiring additional employees
D. Reducing some prices

Part 3

Câu hỏi

5355-8695.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
53.
Where do the speakers most likely work?
A. At a moving company
B. At a construction firm
C. At an apartment management office
D. At a commercial cleaning service

Part 3

Câu hỏi

5355-8695.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
54.
What does the man imply when he says, "but that was quite a while ago"?
A. A deadline is approaching.
B. A procedure has been improved.
C. A decision should be reconsidered.
D. A database should be updated.

Part 3

Câu hỏi

5355-8695.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
55.
What will the man do next?
A. Review some applications
B. Inspect some properties
C. Make some deliveries
D. Research some prices

Part 3

Câu hỏi

5658-4639.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
56.
What does the woman ask the man to do?
A. Visit company headquarters
B. Participate in a conference
C. Complete a technical design
D. Submit a proposal

Part 3

Câu hỏi

5658-4639.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
57.
Why is the man concerned?
A. He is not very familiar with a product.
B. He has not registered for a conference.
C. He has missed an important deadline.
D. He was planning to take a vacation.

Part 3

Câu hỏi

5658-4639.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
58.
What does the woman say she has already done?
A. Provided feedback from a meeting
B. Designed a new product
C. Prepared a presentation
D. Made a hotel reservation

Part 3

Câu hỏi

5961-7505.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
59.
What is the woman's area of expertise?
A. Product development
B. Finance
C. Marketing
D. Business law

Part 3

Câu hỏi

5961-7505.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
60.
What does the man ask the woman to do?
A. Come back tomorrow
B. Demonstrate a process
C. Give some advice
D. Teach a course

Part 3

Câu hỏi

5961-7505.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
61.
Why does the woman say, "you'll just have to find out on your own"?
A. To apologize for giving incorrect information
B. To express regret about missing an event
C. To invite listeners to participate in a study
D. To encourage listeners to read her book

Part 3

Câu hỏi

6264-9641.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

62.
Where do the speakers most likely work?
A. At a landscaping firm
B. At a moving company
C. At a florist shop
D. At a catering business

Part 3

Câu hỏi

6264-9641.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

63.
What did Tollberg Industries call about?
A. Increasing the size of an order
B. Changing the time of an event
C. Receiving some product samples
D. Replacing some defective equipment

Part 3

Câu hỏi

6264-9641.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

64.
Look at the graphic. When will the Tollberg Industries delivery most likely be made?
A. At 1 P.M.
B. At 2 P.M.
C. At 3 P.M.
D. At 4 P.M.

Part 3

Câu hỏi

6567-7081.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

65.
What most likely is the woman's job?
A. Tour guide
B. Catering manager
C. Front-desk clerk
D. Conference organizer

Part 3

Câu hỏi

6567-7081.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

66.
What does the man say he needs to do?
A. Revise a schedule
B. Check a machine
C. Call his office
D. Make some copies

Part 3

Câu hỏi

6567-7081.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

67.
Look at the graphic. Which floor will the man go to next?
A. Floor 1
B. Floor 2
C. Floor 3
D. Floor 4

Part 3

Câu hỏi

6870-7819.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

68.
What problem does the woman mention?
A. A Web site is not working.
B. A bill is incorrect.
C. Some records are missing.
D. Some staff are unavailable.

Part 3

Câu hỏi

6870-7819.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

69.
Look at the graphic. How much will the woman most likely pay?
A. $75
B. $85
C. $90
D. $100

Part 3

Câu hỏi

6870-7819.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

70.
What does the man ask the woman to provide?
A. A meal preference
B. A hospital name
C. A product specification
D. An identification number

Part 4

Câu hỏi

7173-2026.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
71.
What service is being advertised?
A. A mobile phone service
B. An express shipping service
C. A financial advising service
D. A computer repair service

Part 4

Câu hỏi

7173-2026.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
72.
What does the speaker emphasize about the service?
A. It has a five-year warranty.
B. It is available in many countries.
C. It is the fastest on the market.
D. It has competitive prices.

Part 4

Câu hỏi

7173-2026.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
73.
What does the speaker say can be found on the Web site?
A. A price list
B. Hours of operation
C. Product descriptions
D. User reviews

Part 4

Câu hỏi

7476-4870.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
74.
Where does the speaker work?
A. At a dental office
B. At a laboratory
C. At a real estate firm
D. At an employment agency

Part 4

Câu hỏi

7476-4870.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
75.
Why is the speaker calling?
A. To give driving directions
B. To offer a different appointment time
C. To explain some billing information
D. To discuss some test results

Part 4

Câu hỏi

7476-4870.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
76.
What does the speaker say has recently changed?
A. A registration requirement
B. A fee schedule
C. A business location
D. A staff member's hours

Part 4

Câu hỏi

7779-4780.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
77.
What does Rider Industries make?
A. Kitchen appliances
B. Electric vehicles
C. Gardening supplies
D. Cleaning products

Part 4

Câu hỏi

7779-4780.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
78.
What do customers like about the new line of merchandise?
A. It is environmentally friendly.
B. It is reasonably priced.
C. It has attractive packaging.
D. It comes in a variety of sizes.

Part 4

Câu hỏi

7779-4780.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
79.
According to the speaker, what will happen in September?
A. A live radio interview will be held.
B. An advertising campaign will be launched.
C. An international trade show will take place.
D. A company-wide training program will begin.

Part 4

Câu hỏi

bd548082-5801.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
80.
What type of merchandise does the store sell?
A. Hiking gear
B. Furniture
C. Writing supplies
D. Clothing

Part 4

Câu hỏi

bd548082-5801.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
81.
Why have store displays been rearranged?
A. To prepare for renovations
B. To promote some new products
C. To make space for discounted stock
D. To make popular items more accessible

Part 4

Câu hỏi

bd548082-5801.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
82.
What does the speaker imply when she says, "it's a busy time of year"?
A. An order has been delayed.
B. Store hours should be extended.
C. A delivery service has been successful.
D. Additional employees should be hired.

Part 4

Câu hỏi

bd548385-3848.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
83.
According to the speaker, what is impressive about the zoo?
A. It was featured in a documentary.
B. It is fully funded by the government.
C. Animals live in natural habitats.
D. Research is conducted on site.

Part 4

Câu hỏi

bd548385-3848.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
84.
What does the speaker recommend doing after the tour?
A. Signing up for a newsletter
B. Purchasing a book
C. Meeting with a scientist
D. Watching a short film

Part 4

Câu hỏi

bd548385-3848.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
85.
What does the speaker say is not allowed during the tour?
A. Making phone calls
B. Taking photos
C. Feeding the animals
D. Leaving the group

Part 4

Câu hỏi

bd548688-9677.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
86.
Where do the listeners most likely work?
A. At a shoe store
B. At a fitness center
C. At an advertising agency
D. At a sports magazine

Part 4

Câu hỏi

bd548688-9677.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
87.
What does the speaker imply when he says, "I've never seen anything like if"?
A. He is impressed by some news.
B. He is unfamiliar with a product.
C. He is confused by a suggestion.
D. He is looking for some sales figures.

Part 4

Câu hỏi

bd548688-9677.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
88.
What does the speaker hope to schedule in April?
A. An awards banquet
B. An autograph signing
C. A training session
D. A photo session

Part 4

Câu hỏi

bd548991-4458.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
89.
Why is the speaker calling the customer?
A. To discuss a problem with a project
B. To confirm an upcoming meeting
C. To offer a discount
D. To apologize for a delayed order

Part 4

Câu hỏi

bd548991-4458.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
90.
What does the speaker imply when she says. "I hope you can be flexible"?
A. A different worker will complete a project.
B. A deadline will not be met.
C. A product selection should be changed.
D. A price is higher than expected.

Part 4

Câu hỏi

bd548991-4458.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
91.
What did the speaker leave for the customer?
A. A catalog
B. A customer survey
C. An invoice
D. A business card

Part 4

Câu hỏi

bd549294-4925.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
92.
According to the speaker, what will begin on Friday?
A. A trade show
B. A software update
C. A job fair
D. A board meeting

Part 4

Câu hỏi

bd549294-4925.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
93.
What does the speaker ask listeners to do?
A. Attend an awards ceremony
B. Register for a training session
C. Share instructions with their employees
D. Change their e-mail account passwords

Part 4

Câu hỏi

bd549294-4925.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.
94.
Who is Oliver Wilson?
A. A hiring manager
B. A marketing expert
C. A sales associate
D. A technology specialist

Part 4

Câu hỏi

bd549597-3166.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

95.
What does the speaker say about Emmon's Café?
A. It serves traditional food.
B. It has multiple locations in the area.
C. It is the oldest restaurant in the city.
D. It has recently won an award.

Part 4

Câu hỏi

bd549597-3166.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

96.
Look at the graphic. What time is this talk most likely being given?
A. At 10:00 A.M.
B. At 12:30 P.M.
C. At 1:30
D. At 4:00 P.M.

Part 4

Câu hỏi

bd549597-3166.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

97.
What does the speaker say she will distribute?
A. Informational booklets
B. Umbrellas
C. Bottles of water
D. Maps

Part 4

Câu hỏi

bd5498100-2973.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

98.
Why was a basketball game rescheduled?
A. Some players were ill.
B. A team bus broke down.
C. The arena was being repaired.
D. The weather was bad.

Part 4

Câu hỏi

bd5498100-2973.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

99.
According to the speaker, why might a listener watch a game on television?
A. If a snowstorm is predicted
B. If tickets have been sold out
C. If there is no available parking
D. If the game is being played out of town

Part 4

Câu hỏi

bd5498100-2973.mp3
00:00
00:00
Nhấn Enter hoặc Space để hiển thị thanh trượt âm lượng.

Image

100.
Look at the graphic. Which parking area will be closed?
A. Parking A
B. Parking B
C. Parking C
D. Parking D

Part 5

Câu hỏi

101.
Mr. Demetri won't be able to attend the meeting tomorrow, so Ms. Givens is going to have to give the presentation by -------.
A. her
B. herself
C. she
D. hers

Part 5

Câu hỏi

102.
Ms. Palacios made a reservation ------------ Casa Luigi's to have dinner with the new client.
A. to
B. and
C. at
D. until

Part 5

Câu hỏi

103.
In carrying vegetables, fruits, and any other ------ items, one of the most critical issues is to maintain their freshness while in transit.
A. virtual
B. ready-made
C. perishable
D. decisive

Part 5

Câu hỏi

104.
------- of Everton Shop's furniture has been temporarily stored in the mover's warehouse.
A. One
B. All
C. Anyone
D. As

Part 5

Câu hỏi

105.
All employees are required to show their work ID at the main ------- of the building.
A. entering
B. entrance
C. enters
D. entrant

Part 5

Câu hỏi

106.
Since its inception, the sales volume of Nevada Insurance Company has surprisingly ------- industry experts' anticipation.
A. surpassed
B. explained
C. originated
D. carved

Part 5

Câu hỏi

107.
To create a more favorable business -------, the state government of Michigan has considered lowering the corporate tax by 10%.
A. report
B. environment
C. administration
D. partnership

Part 5

Câu hỏi

108.
Refer to the -------- client list when making follow-up phone callsRefer to the -------- client list when making follow-up phone callsRefer to the -------- client list when making follow-up phone calls
A. several
B. convinced
C. necessary
D. updated

Part 5

Câu hỏi

109.
The floor manager ------- placed impulse products such as gum in front of each cash register.
A. strategic
B. strategically
C. strategies
D. strategy

Part 5

Câu hỏi

110.
Mr. Cloutier carefully ------- each day’s plan at the daily morning meetings.
A. is summarized
B. summarizes
C. being summarized
D. summarize

Part 5

Câu hỏi

111.
Trends.com is one of the best Web sites in the stock investment industry because it provides a ------- of helpful investment tips.
A. basis
B. range
C. kind
D. delay

Part 5

Câu hỏi

112.
Mr. Helton was out of town so the company will send Ms. Hamilton to take care of the new branch opening next week ------.
A. hardly
B. together
C. instead
D. much

Part 5

Câu hỏi

113.
Customers can fill out a survey form and submit it ----- a coupon that provides 10% off their next purchase.
A. for
B. since
C. when
D. to

Part 5

Câu hỏi

114.
With its high-quality sound and user-friendly design, PowerMusic's player has ----- itself from others on the market.
A. entitled
B. allocated
C. differentiated
D. conformed

Part 5

Câu hỏi

115.
Many studies report that ------ between the union leaders and company board members helps understand each other better.
A. mediators
B. mediation
C. mediated
D. mediates

Part 5

Câu hỏi

116.
The technical support team distributed portable flash memory drives with larger storage capacity, ------ to back up huge files.
A. preferring
B. to prefer
C. preferred
D. prefers

Part 5

Câu hỏi

117.
In the report, more than 25% of the current subscribers to Milton Cable TV chose to stay with the basic package ---- the premium one with a three-month promotional period.
A. so as to
B. rather than
C. above all
D. as soon as

Part 5

Câu hỏi

118.
The factory's safety ----- are clearly posted throughout the floor.
A. missions
B. regulations
C. exhibitions
D. reflections

Part 5

Câu hỏi

119.
------ conducted by Dr. Tanner proves that eating certain foods can make people happier.
A. Analysisc
B. Analysts
C. Analyze
D. Analyzes

Part 5

Câu hỏi

120.
Since the implementation of a new personnel policy, the employee morale at Seymore Industries has ------ improved.
A. cautiously
B. noticeably
C. reasonably
D. separately

Part 5

Câu hỏi

121.
Drilling at the oil site went on as usual, ------ the increasing number of local residents protesting it.
A. even it
B. while
C. regardless of
D. additionally

Part 5

Câu hỏi

122.
Each trainee is to work ---- the supervision of an experienced employee to get accustomed to the work process.
A. between
B. behind
C. under
D. neither

Part 5

Câu hỏi

123.
Marconi's Italian Bistro's new chef followed the recipes so ----- that even regular customers couldn't tell the difference.
A. precisely
B. moderately
C. definitely
D. suitably

Part 5

Câu hỏi

124.
Special discounts ----- to admission fees for public servants and senior citizens
A. to apply
B. have applied
C. are applied
D. applying

Part 5

Câu hỏi

125.
The novelist, Bridget Emerson, confessed that she could gain various ------- on the world from the monks in St. John's Abbey.
A. volumes
B. faculties
C. collections
D. perspectives

Part 5

Câu hỏi

126.
A neighborhood watch was formed ------ help reduce the incidences of crime in the area
A. according to
B. most of all
C. in order to
D. provided that

Part 5

Câu hỏi

127.
The president ------ the merger with Winston Design Co. officially at the press conference to be held next Friday.
A. will be announced
B. is announcing
C. would be announced
D. had been announcing

Part 5

Câu hỏi

128.
It is natural that most brewers introduce a special package during the football season, ------ the spike in sales of beer would be too obvious.
A. although
B. in case of
C. assuming (that)
D. while

Part 5

Câu hỏi

129.
Last quarter, the sales team was able to sell 400 new automobiles, ------ was nearly double their original goal.
A. that
B. who
C. which
D. what

Part 5

Câu hỏi

130.
Given the lack of support, Beltron Computer's new online shopping mall has been considered ------- successful.
A. expressively
B. moderately
C. remorselessly
D. vertically

Part 6

Câu hỏi

Wabash Corporation Weekly Announcements

Next Thursday, December 23, the office Christmas party is scheduled to take place. The party committee put a lot of work into 131 this event. Many employees look forward to this event each year, and this year is no 132. As the event date approaches, decorations will be put up around the office.

 

133. To join in any or all of them, just put your name on the appropriate sign-up sheets located in HR. Be sure to sign up in advance for activities that you want to take part in. 134  everyone gets to the office that morning, the festivities will begin!

131.
A. investing
B. planning
C. celebrating
D. cancelling

Part 6

Câu hỏi

Wabash Corporation Weekly Announcements

Next Thursday, December 23, the office Christmas party is scheduled to take place. The party committee put a lot of work into 131 this event. Many employees look forward to this event each year, and this year is no 132. As the event date approaches, decorations will be put up around the office.

 

133. To join in any or all of them, just put your name on the appropriate sign-up sheets located in HR. Be sure to sign up in advance for activities that you want to take part in. 134  everyone gets to the office that morning, the festivities will begin!

132.
A. differentiate
B. difference
C. differently
D. differ

Part 6

Câu hỏi

Wabash Corporation Weekly Announcements

Next Thursday, December 23, the office Christmas party is scheduled to take place. The party committee put a lot of work into 131 this event. Many employees look forward to this event each year, and this year is no 132. As the event date approaches, decorations will be put up around the office.

 

133. To join in any or all of them, just put your name on the appropriate sign-up sheets located in HR. Be sure to sign up in advance for activities that you want to take part in. 134  everyone gets to the office that morning, the festivities will begin!

133.
A. Several activities have been planned to take place throughout the day.
B. The party committee is currently recruiting new members.
C. This celebration will be a great way to kick off the holiday weekend.
D. Employees who are interested in exchanging gifts may bring presents.

Part 6

Câu hỏi

Wabash Corporation Weekly Announcements

Next Thursday, December 23, the office Christmas party is scheduled to take place. The party committee put a lot of work into 131 this event. Many employees look forward to this event each year, and this year is no 132. As the event date approaches, decorations will be put up around the office.

 

133. To join in any or all of them, just put your name on the appropriate sign-up sheets located in HR. Be sure to sign up in advance for activities that you want to take part in. 134  everyone gets to the office that morning, the festivities will begin!

134.
A. Due to
B. Upon
C. Following
D. As soon as

Part 6

Câu hỏi

Valerio’s Garage is the most 135 auto repair shop in West Springfield. If you are having any problems at all with your automobile, just bring it in and one of our experienced mechanics will take a look at it. Please keep in mind that if you come in without an appointment, we might not be able to check your vehicle right away. 136 . Our friendly telephone staff members are always ready to take your call. By arranging schedules in advance, they provide you with a 137 wait time. Also, our mechanics can be 138 upon to perform the quickest and most professional service.

135.
A. dependable
B. trainable
C. presentable
D. sustainable

Part 6

Câu hỏi

Valerio’s Garage is the most 135 auto repair shop in West Springfield. If you are having any problems at all with your automobile, just bring it in and one of our experienced mechanics will take a look at it. Please keep in mind that if you come in without an appointment, we might not be able to check your vehicle right away. 136 . Our friendly telephone staff members are always ready to take your call. By arranging schedules in advance, they provide you with a 137 wait time. Also, our mechanics can be 138 upon to perform the quickest and most professional service.

136.
A. Our mechanics are always standing by to help
B. Reservations can only be made through our Web site.
C. That's why we recommend that you call in advance.
D. Our warehouse stores all kinds of extra spare parts.

Part 6

Câu hỏi

Valerio’s Garage is the most 135 auto repair shop in West Springfield. If you are having any problems at all with your automobile, just bring it in and one of our experienced mechanics will take a look at it. Please keep in mind that if you come in without an appointment, we might not be able to check your vehicle right away. 136 . Our friendly telephone staff members are always ready to take your call. By arranging schedules in advance, they provide you with a 137 wait time. Also, our mechanics can be 138 upon to perform the quickest and most professional service.

137.
A. shortest
B. shorter
C. shortness
D. shortly

Part 6

Câu hỏi

Valerio’s Garage is the most 135 auto repair shop in West Springfield. If you are having any problems at all with your automobile, just bring it in and one of our experienced mechanics will take a look at it. Please keep in mind that if you come in without an appointment, we might not be able to check your vehicle right away. 136 . Our friendly telephone staff members are always ready to take your call. By arranging schedules in advance, they provide you with a 137 wait time. Also, our mechanics can be 138 upon to perform the quickest and most professional service.

138.
A. serviced
B. repaired
C. relied
D. thought

Part 6

Câu hỏi

Seeking Web Designer

Starry Smiles is currently looking to expand its business to the Internet, and is searching for 139 candidates for the position of Web Designer. 140 . A minimum of one year of related experience, however, is required. Interested 141 should e-mail their résumé to Melinda Spofford at [email protected] by February 2. 142 will be held from February 9-16.

139.
A. evident
B. supervised
C. superficial
D. qualified

Part 6

Câu hỏi

Seeking Web Designer

Starry Smiles is currently looking to expand its business to the Internet, and is searching for 139 candidates for the position of Web Designer. 140 . A minimum of one year of related experience, however, is required. Interested 141 should e-mail their résumé to Melinda Spofford at [email protected] by February 2. 142 will be held from February 9-16.

140.
A. A degree in a related field is preferred, but not required.
B. The position will involve building a Web site from scratch.
C. Maintaining the company Web site is the main priority.
D. Hopeful employees do not need to have worked in the field.

Part 6

Câu hỏi

Seeking Web Designer

Starry Smiles is currently looking to expand its business to the Internet, and is searching for 139 candidates for the position of Web Designer. 140 . A minimum of one year of related experience, however, is required. Interested 141 should e-mail their résumé to Melinda Spofford at [email protected] by February 2. 142 will be held from February 9-16.

141.
A. applicants
B. attendants
C. priorities
D. requirements

Part 6

Câu hỏi

Seeking Web Designer

Starry Smiles is currently looking to expand its business to the Internet, and is searching for 139 candidates for the position of Web Designer. 140 . A minimum of one year of related experience, however, is required. Interested 141 should e-mail their résumé to Melinda Spofford at [email protected] by February 2. 142 will be held from February 9-16.

142.
A. Interview
B. Interviewer
C. Interviews
D. Interviewed

Part 6

Câu hỏi

Families who live in or near Muncie will certainly be pleased to hear that construction of the Muncie Youth Center is complete. There were several delays, including a problem with obtaining government grants, 143 the center is finally ready to open. 

 

Youth programs will begin for residents next week. 144. To prove residency, simply bring a photo ID along with a piece of mail such as a utility bill. Facilities can also be rented out when classes are not in session. Some of the facilities include a soccer field, a sand pit for volleyball, and an indoor pool.

 

Local youths ages 6 through 18 are encouraged to join at least one class. By 145 in them, they can get a chance to learn the value of good teamwork and sportsmanship. Quarterly team competitions will also be held, and the winning teams will 146 with a trophy for their victory. 

143.
A. whereas
B. just as
C. within
D. but

Part 6

Câu hỏi

Families who live in or near Muncie will certainly be pleased to hear that construction of the Muncie Youth Center is complete. There were several delays, including a problem with obtaining government grants, 143 the center is finally ready to open. 

 

Youth programs will begin for residents next week. 144. To prove residency, simply bring a photo ID along with a piece of mail such as a utility bill. Facilities can also be rented out when classes are not in session. Some of the facilities include a soccer field, a sand pit for volleyball, and an indoor pool.

 

Local youths ages 6 through 18 are encouraged to join at least one class. By 145 in them, they can get a chance to learn the value of good teamwork and sportsmanship. Quarterly team competitions will also be held, and the winning teams will 146 with a trophy for their victory. 

144.
A. All registration must be done online.
B. Classes are half-off for local residents.
C. Registration for this month is already closed.
D. It doesn't matter if you live in the area or not.

Part 6

Câu hỏi

Families who live in or near Muncie will certainly be pleased to hear that construction of the Muncie Youth Center is complete. There were several delays, including a problem with obtaining government grants, 143 the center is finally ready to open. 

 

Youth programs will begin for residents next week. 144. To prove residency, simply bring a photo ID along with a piece of mail such as a utility bill. Facilities can also be rented out when classes are not in session. Some of the facilities include a soccer field, a sand pit for volleyball, and an indoor pool.

 

Local youths ages 6 through 18 are encouraged to join at least one class. By 145 in them, they can get a chance to learn the value of good teamwork and sportsmanship. Quarterly team competitions will also be held, and the winning teams will 146 with a trophy for their victory. 

145.
A. subjecting
B. digesting
C. enrolling
D. watching

Part 6

Câu hỏi

Families who live in or near Muncie will certainly be pleased to hear that construction of the Muncie Youth Center is complete. There were several delays, including a problem with obtaining government grants, 143 the center is finally ready to open. 

 

Youth programs will begin for residents next week. 144. To prove residency, simply bring a photo ID along with a piece of mail such as a utility bill. Facilities can also be rented out when classes are not in session. Some of the facilities include a soccer field, a sand pit for volleyball, and an indoor pool.

 

Local youths ages 6 through 18 are encouraged to join at least one class. By 145 in them, they can get a chance to learn the value of good teamwork and sportsmanship. Quarterly team competitions will also be held, and the winning teams will 146 with a trophy for their victory. 

146.
A. be presented
B. to present
C. presenting
D. have presented

Part 7

Câu hỏi

Questions 147 – 148 refer to the job posting.

 

Wanted: Kitchen Assistant

Salary: $9/hr. (negotiable based on experience)

Primary responsibilities include: Preparing food (washing, cutting. etc.); Cleaning kitchen area and equipment; Assisting head chef in kitchen

1 year of food industry experience required At least 2 references must be listed

Must be willing to work nights and weekends

For more information call John Bergeron at: (648) 555-3810

Posted by: Johnny’s Crab Shack, 121 South Street, Rockledge, FL 32955

147.
What is NOT mentioned about the position?
A. Needed time spent doing related work
B. Main tasks expected to be performed
C. Similar field acquaintance requirement
D. Length of working shifts

Part 7

Câu hỏi

Questions 147 – 148 refer to the job posting.

 

Wanted: Kitchen Assistant

Salary: $9/hr. (negotiable based on experience)

Primary responsibilities include: Preparing food (washing, cutting. etc.); Cleaning kitchen area and equipment; Assisting head chef in kitchen

1 year of food industry experience required At least 2 references must be listed

Must be willing to work nights and weekends

For more information call John Bergeron at: (648) 555-3810

Posted by: Johnny’s Crab Shack, 121 South Street, Rockledge, FL 32955

148.
According to the job posting, what part of the position is flexible?
A. Working hours
B. Job responsibilities
C. Hourly pay rate
D. Previous experience

Part 7

Câu hỏi

Questions 149-151 refer to the following letter.

 

To whom it may concern,

 

I first started working with James Cain eight years ago right after he graduated at the top of his class from nearby Norwood University with a degree in Architectural Design. He started as an intern, but his talent and dedication to perfection helped him advance quickly to the position of Assistant Architect.

 

He played a critical role in the design of the Estrada Convention Center in Danbury by building a 3D model to present to the committee that was formed to oversee the construction of the center. They were so impressed with the model that they chose our design over the designs presented by seven other architecture firms.

 

Most recently, Mr. Cain was given the chance to lead a team project. I’m sure you have heard of the Blacksburg Tower. It was his idea to turn the top floor into wind tunnel turbines, an idea that has proven to have both economic and environmental benefits. Thanks to his creativity, the project turned out to be a total success.

 

I was disappointed when I heard that he would be returning to his hometown since it is so far away, but I wish him the best of luck. I am confident that he would prove to be a valuable asset to your firm.

 

Sincerely,

Janet Downer

Buchely Architecture Firm

149.
Why was the letter written?
A. To recommend someone for a job
B. To apply to a university program
C. To request a promotion
D. To congratulate a job well done

Part 7

Câu hỏi

Questions 149-151 refer to the following letter.

 

To whom it may concern,

 

I first started working with James Cain eight years ago right after he graduated at the top of his class from nearby Norwood University with a degree in Architectural Design. He started as an intern, but his talent and dedication to perfection helped him advance quickly to the position of Assistant Architect.

 

He played a critical role in the design of the Estrada Convention Center in Danbury by building a 3D model to present to the committee that was formed to oversee the construction of the center. They were so impressed with the model that they chose our design over the designs presented by seven other architecture firms.

 

Most recently, Mr. Cain was given the chance to lead a team project. I’m sure you have heard of the Blacksburg Tower. It was his idea to turn the top floor into wind tunnel turbines, an idea that has proven to have both economic and environmental benefits. Thanks to his creativity, the project turned out to be a total success.

 

I was disappointed when I heard that he would be returning to his hometown since it is so far away, but I wish him the best of luck. I am confident that he would prove to be a valuable asset to your firm.

 

Sincerely,

Janet Downer

Buchely Architecture Firm

150.
What is NOT mentioned about Mr. Cain?
A. He got good grades in university.
B. He has an advanced degree.
C. He was a creative team leader.
D. He is good at building models.

Part 7

Câu hỏi

Questions 149-151 refer to the following letter.

 

To whom it may concern,

 

I first started working with James Cain eight years ago right after he graduated at the top of his class from nearby Norwood University with a degree in Architectural Design. He started as an intern, but his talent and dedication to perfection helped him advance quickly to the position of Assistant Architect.

 

He played a critical role in the design of the Estrada Convention Center in Danbury by building a 3D model to present to the committee that was formed to oversee the construction of the center. They were so impressed with the model that they chose our design over the designs presented by seven other architecture firms.

 

Most recently, Mr. Cain was given the chance to lead a team project. I’m sure you have heard of the Blacksburg Tower. It was his idea to turn the top floor into wind tunnel turbines, an idea that has proven to have both economic and environmental benefits. Thanks to his creativity, the project turned out to be a total success.

 

I was disappointed when I heard that he would be returning to his hometown since it is so far away, but I wish him the best of luck. I am confident that he would prove to be a valuable asset to your firm.

 

Sincerely,

Janet Downer

Buchely Architecture Firm

151.
What can be inferred about Norwood?
A. It is home to the Estrada Convention Center.
B. It is famous for its architecture.
C. It is an environmentally friendly city.
D. It is located far from Mr. Cain's hometown

Part 7

Câu hỏi

Questions 152-154 refer to the following advertisement.

 

Summer is right around the corner, and that means that registration for activities at the Bettendorf Fitness Center has begun! — [1] —. After three seasons off, it’s time to spring back into action!

 

During the off seasons, we made some changes to our facilities to improve this summer’s experience for everyone. — [2] —. Two new kickball fields have been added to accommodate the high number of expected participants.

 

— [3] —. A new rock climbing program is also open for registration. To register for this activity, participants must pass a brief physical because the safety harnesses are only designed for certain height and weight ranges.

 

Those are just a few of the fun activities to join in. Visit our Web site for a full list of classes and activities being offered this year — [4] —.While you’re there, register for some of these fun outdoor activities!

152.
What can be inferred about the fitness center?
A. It offers free classes to locals.
B. It only operates in the summer.
C. It doesn't have many members
D. It requires in-person registration.

Part 7

Câu hỏi

Questions 152-154 refer to the following advertisement.

 

Summer is right around the corner, and that means that registration for activities at the Bettendorf Fitness Center has begun! — [1] —. After three seasons off, it’s time to spring back into action!

 

During the off seasons, we made some changes to our facilities to improve this summer’s experience for everyone. — [2] —. Two new kickball fields have been added to accommodate the high number of expected participants.

 

— [3] —. A new rock climbing program is also open for registration. To register for this activity, participants must pass a brief physical because the safety harnesses are only designed for certain height and weight ranges.

 

Those are just a few of the fun activities to join in. Visit our Web site for a full list of classes and activities being offered this year — [4] —.While you’re there, register for some of these fun outdoor activities!

153.
According to the advertisement, what is required to take part in the new activity?
A. Staff members must be present to supervise the activity.
B. A non-refundable deposit must be put down.
C. The participants must be within a certain body size range.
D. Each participant has to bring their own safety gear.

Part 7

Câu hỏi

Questions 152-154 refer to the following advertisement.

 

Summer is right around the corner, and that means that registration for activities at the Bettendorf Fitness Center has begun! — [1] —. After three seasons off, it’s time to spring back into action!

 

During the off seasons, we made some changes to our facilities to improve this summer’s experience for everyone. — [2] —. Two new kickball fields have been added to accommodate the high number of expected participants.

 

— [3] —. A new rock climbing program is also open for registration. To register for this activity, participants must pass a brief physical because the safety harnesses are only designed for certain height and weight ranges.

 

Those are just a few of the fun activities to join in. Visit our Web site for a full list of classes and activities being offered this year — [4] —.While you’re there, register for some of these fun outdoor activities!

154.
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “As of this year, our center will start something really exciting”
A. [1]
B. [2]
C. [3]
D. [4]

Part 7

Câu hỏi

Question 155 – 156 refer to the following Web page

 

Benson’s Taco Train

 

Store Hours

 

We are typically open:

 

– Monday through Friday: 9:00 A.M. until 9:00 P.M.

– Saturday: 8:00 A.M. until 10:00 P.M.

– Sunday:10:00 A.M. until 9:00 P.M.

 

The store hours may vary depending on where the score is located. Some stores in big cities may have longer hours while some stores in small towns or on college campuses may have shorter ones.

 

Holidays

We officially close on Christmas. Please check the store hours before you visit on federal holidays and during special holiday seasons. Every federal holiday is not necessarily observed.

155.
What is the purpose of the Web page?
A. To solicit customers’ feedback
B. To advertise a new location
C. To offer a holiday discount
D. To explain a store policy

Part 7

Câu hỏi

Question 155 – 156 refer to the following Web page

 

Benson’s Taco Train

 

Store Hours

 

We are typically open:

 

– Monday through Friday: 9:00 A.M. until 9:00 P.M.

– Saturday: 8:00 A.M. until 10:00 P.M.

– Sunday:10:00 A.M. until 9:00 P.M.

 

The store hours may vary depending on where the score is located. Some stores in big cities may have longer hours while some stores in small towns or on college campuses may have shorter ones.

 

Holidays

We officially close on Christmas. Please check the store hours before you visit on federal holidays and during special holiday seasons. Every federal holiday is not necessarily observed.

156.
What is mentioned about the stores in universities?
A. They can close earlier than others.
B. They do not honor coupons.
C. They will be open 24 hours.
D. They observe all the national holidays.

Part 7

Câu hỏi

Questions 157-158 refer to the following article.

 

Port Charlotte, May 7—East by West Ships has announced that it will transfer all of its shipbuilding operations to Port Charlotte. Its shipyard facilities are now under construction and expect to be completed by the end of the month. When asked why the sudden decision was made to move to Port Charlotte, the company’s new CEO, Geneva Patrick, responded that it was because of the city’s new business-friendly laws. Ms. Patrick took over the company six months ago when the former CEO, Leroy Jennings. stepped down for health reasons.

 

East by West Ships has been slowly growing despite the poor economy. By moving its operations to Port Charlotte, the company expects to continue this trend. It currently builds approximately 25% of new cargo ships in the United States. Although it only manufactures ships domestically as of now, its engineers have been working on compact and efficient diesel engines. Rumors abound that their next expansion will be to manufacture automobiles for the European market, but they have not been officially confirmed.

157.
What can be inferred about the city of Port Charlotte?
A. Most of its residents work for shipbuilding companies.
B. It is a large trade hub for overseas shipping.
C. European tourists often rent cars while visiting there.
D. The city government recently passed lenient business legislation.

Part 7

Câu hỏi

Questions 157-158 refer to the following article.

 

Port Charlotte, May 7—East by West Ships has announced that it will transfer all of its shipbuilding operations to Port Charlotte. Its shipyard facilities are now under construction and expect to be completed by the end of the month. When asked why the sudden decision was made to move to Port Charlotte, the company’s new CEO, Geneva Patrick, responded that it was because of the city’s new business-friendly laws. Ms. Patrick took over the company six months ago when the former CEO, Leroy Jennings. stepped down for health reasons.

 

East by West Ships has been slowly growing despite the poor economy. By moving its operations to Port Charlotte, the company expects to continue this trend. It currently builds approximately 25% of new cargo ships in the United States. Although it only manufactures ships domestically as of now, its engineers have been working on compact and efficient diesel engines. Rumors abound that their next expansion will be to manufacture automobiles for the European market, but they have not been officially confirmed.

158.
What is NOT true about East by West Ships?
A. It has been successful despite an unfavorable economic situation.
B. Nearly one quarter of American cargo ships are manufactured by it.
C. It has revealed its intention of making cars to sell in Europe.
D. Within the past year, the company has changed CEOs.

Part 7

Câu hỏi

Questions 159-161 refer to the following notice.

 

Trash Collection

 

 As some of you may be aware, the city recently passed a new law on recycling. The law affected public trash collection days as well. To conform to the new regulations, please keep the following in mind:

 

Use the designated trash receptacles ONLY. As always, please do not litter.

Instead of one general recycling bin, there are separate ones for glass, metal, paper, and plastic. Please be sure to separate your recyclables and place them in the appropriate bins.

 

Paper recyclable pick-up will be every Tuesday and metal pick-up will be every other Saturday. Glass and plastic pick-up will both be on every Monday and Friday.

 

Failure to conply with the new rules can lead to the city imposing fines on the property owners, which would in turn cause rent prices to increase. Thank you for your cooperation.

159.
For whom is the notice most likely intended?
A. Real estate agents
B. Property managers
C. Government officials
D. Building residents

Part 7

Câu hỏi

Questions 159-161 refer to the following notice.

 

Trash Collection

 

 As some of you may be aware, the city recently passed a new law on recycling. The law affected public trash collection days as well. To conform to the new regulations, please keep the following in mind:

 

Use the designated trash receptacles ONLY. As always, please do not litter.

Instead of one general recycling bin, there are separate ones for glass, metal, paper, and plastic. Please be sure to separate your recyclables and place them in the appropriate bins.

 

Paper recyclable pick-up will be every Tuesday and metal pick-up will be every other Saturday. Glass and plastic pick-up will both be on every Monday and Friday.

 

Failure to conply with the new rules can lead to the city imposing fines on the property owners, which would in turn cause rent prices to increase. Thank you for your cooperation.

160.
According to the notice, what new rule must people now follow,
A. They are no longer allowed to litter.
B. They must pay fines issued to property residents.
C. They can only use certain bins on certain days.
D. They must sort their recyclables by material type.

Part 7

Câu hỏi

Questions 159-161 refer to the following notice.

 

Trash Collection

 

 As some of you may be aware, the city recently passed a new law on recycling. The law affected public trash collection days as well. To conform to the new regulations, please keep the following in mind:

 

Use the designated trash receptacles ONLY. As always, please do not litter.

Instead of one general recycling bin, there are separate ones for glass, metal, paper, and plastic. Please be sure to separate your recyclables and place them in the appropriate bins.

 

Paper recyclable pick-up will be every Tuesday and metal pick-up will be every other Saturday. Glass and plastic pick-up will both be on every Monday and Friday.

 

Failure to conply with the new rules can lead to the city imposing fines on the property owners, which would in turn cause rent prices to increase. Thank you for your cooperation.

161.
How often will glass recyclables be picked up?
A. Once every other week
B. Once a week
C. Twice a week
D. Four times a week

Part 7

Câu hỏi

Question 162 – 163 refer to the following text message chain.

 

Tammy Wagner [5:07 P.M.]

I just realized I forgot to remind you earlier. Did you print out four copies of new employee contracts for tomorrow morning? I’ll need them before I start the

orientation.

 

Josh Cunningham [5:08 RM.]

No. I thought you were going to do that. I guess you didn’t, then?

Tammy Wagner [5:09 P.M.]

My printer has broken down. I haven’t been able to print anything all week.

Josh Cunningham [5:10 P.M.]

Okay, well… I was on my way out the door but I can go back in to print them. It’s best not to put things off.

Tammy Wagner [5:11 P.M.]

You don’t have to do that. I can just print it from your computer in the morning.

Josh Cunningham [5:12 P.M.]

But you don’t have access to the network in my office, and I won’t be there in the morning. I have to take my son to a dentist appointment, so I’ll be late tomorrow. I’ll just print them now and leave them on your desk.

Tammy Wagner [5:13 P.M.]

Okay, thank you so much. I owe you one!

162.
What most likely is Ms. Wagner's occupation?
A. Software engineer
B. Event coordinator
C. HR representative
D. Computer technician

Part 7

Câu hỏi

Question 162 – 163 refer to the following text message chain.

 

Tammy Wagner [5:07 P.M.]

I just realized I forgot to remind you earlier. Did you print out four copies of new employee contracts for tomorrow morning? I’ll need them before I start the

orientation.

 

Josh Cunningham [5:08 RM.]

No. I thought you were going to do that. I guess you didn’t, then?

Tammy Wagner [5:09 P.M.]

My printer has broken down. I haven’t been able to print anything all week.

Josh Cunningham [5:10 P.M.]

Okay, well… I was on my way out the door but I can go back in to print them. It’s best not to put things off.

Tammy Wagner [5:11 P.M.]

You don’t have to do that. I can just print it from your computer in the morning.

Josh Cunningham [5:12 P.M.]

But you don’t have access to the network in my office, and I won’t be there in the morning. I have to take my son to a dentist appointment, so I’ll be late tomorrow. I’ll just print them now and leave them on your desk.

Tammy Wagner [5:13 P.M.]

Okay, thank you so much. I owe you one!

163.
At 5:10 P.M., what does Mr. Cunningham most likely mean when he writes,
A. He will shut off the lights in the office.
B. He will complete a task as soon as possible.
C. Ms. Wagner needs to return to the office.
D. Ms. Wagner should get her printer fixed.

Part 7

Câu hỏi

Question 164 – 167 refer to the following memo.

 

Date: October 17

To: All Employees

From: William Schindler

Subject: Autumn Dinner Party

Attached file: A list of names.pdf

 

Hello everyone. — [1] —, Attached is a list with the names of everyone who signed up and who they plan to bring. If you or someone you signed up is not on that list, please contact either me or someone else in Human Resources. We will do our best to resolve everything as soon as possible. — [2] —.

 

Just as a reminder, this seasonal event will be taking place at the Oscar Convention Center this year on October 20. The event will begin at 6, but due to parking, please try to arrive an hour early. — [3] —.

 

As with our regular company gatherings, live music will be performed as well. — [4] —. The local jazz group Smooth Cats will be on stage during the dinner, and will be available for autographs afterwards. Please respond by tomorrow to let me know if you want the steak or seafood meal.

164.
Who is Mr. Schindler?
A. A convention center representative
B. A professional jazz musician
C. A parking lot manager
D. A member of the HR department

Part 7

Câu hỏi

Question 164 – 167 refer to the following memo.

 

Date: October 17

To: All Employees

From: William Schindler

Subject: Autumn Dinner Party

Attached file: A list of names.pdf

 

Hello everyone. — [1] —, Attached is a list with the names of everyone who signed up and who they plan to bring. If you or someone you signed up is not on that list, please contact either me or someone else in Human Resources. We will do our best to resolve everything as soon as possible. — [2] —.

 

Just as a reminder, this seasonal event will be taking place at the Oscar Convention Center this year on October 20. The event will begin at 6, but due to parking, please try to arrive an hour early. — [3] —.

 

As with our regular company gatherings, live music will be performed as well. — [4] —. The local jazz group Smooth Cats will be on stage during the dinner, and will be available for autographs afterwards. Please respond by tomorrow to let me know if you want the steak or seafood meal.

165.
What is mentioned about the event?
A. Drivers should go early to find a space to park their cars.
B. A shuttle bus will take the employees to the center from the office.
C. It will feature video clips of previous events.
D. This is the first time such an event will be held.

Part 7

Câu hỏi

Question 164 – 167 refer to the following memo.

 

Date: October 17

To: All Employees

From: William Schindler

Subject: Autumn Dinner Party

Attached file: A list of names.pdf

 

Hello everyone. — [1] —, Attached is a list with the names of everyone who signed up and who they plan to bring. If you or someone you signed up is not on that list, please contact either me or someone else in Human Resources. We will do our best to resolve everything as soon as possible. — [2] —.

 

Just as a reminder, this seasonal event will be taking place at the Oscar Convention Center this year on October 20. The event will begin at 6, but due to parking, please try to arrive an hour early. — [3] —.

 

As with our regular company gatherings, live music will be performed as well. — [4] —. The local jazz group Smooth Cats will be on stage during the dinner, and will be available for autographs afterwards. Please respond by tomorrow to let me know if you want the steak or seafood meal.

166.
What are the memo recipients asked to do?
A. Provide feedback on the event
B. Register for the party
C. Purchase music CDs
D. Indicate a preference

Part 7

Câu hỏi

Question 164 – 167 refer to the following memo.

 

Date: October 17

To: All Employees

From: William Schindler

Subject: Autumn Dinner Party

Attached file: A list of names.pdf

 

Hello everyone. — [1] —, Attached is a list with the names of everyone who signed up and who they plan to bring. If you or someone you signed up is not on that list, please contact either me or someone else in Human Resources. We will do our best to resolve everything as soon as possible. — [2] —.

 

Just as a reminder, this seasonal event will be taking place at the Oscar Convention Center this year on October 20. The event will begin at 6, but due to parking, please try to arrive an hour early. — [3] —.

 

As with our regular company gatherings, live music will be performed as well. — [4] —. The local jazz group Smooth Cats will be on stage during the dinner, and will be available for autographs afterwards. Please respond by tomorrow to let me know if you want the steak or seafood meal.

167.
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “I am confirming all the reservations for the company's autumn dinner party.”
A. [1]
B. [2]
C. [3]
D. [4]

Part 7

Câu hỏi

Question 168 – 171 refer to the following online chat discussion.

 

Vanessa McElroy [10:07 A.M.]

Is everything ready for our new cookware product line?

Jeffrey Watts [10:08 A.M.]

We have plenty here at the warehouse. Shall I send some more to the store?

Cathy Caswell [10:09 A.M.]

Shouldn’t we wait? First we should see how well they sell. Otherwise we’ll have too many at the store and have to ship them somewhere else.

 Harry Guenther [10:10AM.]

I agree with Cathy. We have enough to set up the display, plus some extras in the stockroom.

Vanessa McElroy [10:11 A.M.]

Let’s go with Cathy’s advice. I do expect these products to sell quickly, though. I think it might be best for you to make sure you can make a delivery on short notice, Jeffrey.  

Jeffrey Wafts [10:12 A.M.]

Okay, no problem. I’ll keep a driver standing by on call.

Harry Guenther [10:13 A.M.]

I’ll ask a few of the night-shift people to stay after closing. That way we can have the display all set up in time for opening in the morning.

Cathy Caswell [10:14 A M.]

If you want, I can send a few people from my department to help you out.

Harry Guenther [10:15 A.M.]

Thal would be great. I appreciate it.

Vanessa McElroy [10:16 A.M ]

If you need to offer them incentives. I’m willing to pay time and a half for the overtime. That should encourage lots of them to volunteer and finish the project quickly.

168.
What most likely is Mr. Watts' position?
A. Logistics Consultant
B. Warehouse Manager
C. Sales Team Leader
D. Production Overseer

Part 7

Câu hỏi

Question 168 – 171 refer to the following online chat discussion.

 

Vanessa McElroy [10:07 A.M.]

Is everything ready for our new cookware product line?

Jeffrey Watts [10:08 A.M.]

We have plenty here at the warehouse. Shall I send some more to the store?

Cathy Caswell [10:09 A.M.]

Shouldn’t we wait? First we should see how well they sell. Otherwise we’ll have too many at the store and have to ship them somewhere else.

 Harry Guenther [10:10AM.]

I agree with Cathy. We have enough to set up the display, plus some extras in the stockroom.

Vanessa McElroy [10:11 A.M.]

Let’s go with Cathy’s advice. I do expect these products to sell quickly, though. I think it might be best for you to make sure you can make a delivery on short notice, Jeffrey.  

Jeffrey Wafts [10:12 A.M.]

Okay, no problem. I’ll keep a driver standing by on call.

Harry Guenther [10:13 A.M.]

I’ll ask a few of the night-shift people to stay after closing. That way we can have the display all set up in time for opening in the morning.

Cathy Caswell [10:14 A M.]

If you want, I can send a few people from my department to help you out.

Harry Guenther [10:15 A.M.]

Thal would be great. I appreciate it.

Vanessa McElroy [10:16 A.M ]

If you need to offer them incentives. I’m willing to pay time and a half for the overtime. That should encourage lots of them to volunteer and finish the project quickly.

169.
At 10:09 A.M., what does Ms. Caswell mean when she writes, "Shouldn't we wait"?
A. The stores are already sufficiently stocked.
B. A new product will be introduced soon.
C. The warehouse can't store more products.
D. An advertisement has not been aired yet.

Part 7

Câu hỏi

Question 168 – 171 refer to the following online chat discussion.

 

Vanessa McElroy [10:07 A.M.]

Is everything ready for our new cookware product line?

Jeffrey Watts [10:08 A.M.]

We have plenty here at the warehouse. Shall I send some more to the store?

Cathy Caswell [10:09 A.M.]

Shouldn’t we wait? First we should see how well they sell. Otherwise we’ll have too many at the store and have to ship them somewhere else.

 Harry Guenther [10:10AM.]

I agree with Cathy. We have enough to set up the display, plus some extras in the stockroom.

Vanessa McElroy [10:11 A.M.]

Let’s go with Cathy’s advice. I do expect these products to sell quickly, though. I think it might be best for you to make sure you can make a delivery on short notice, Jeffrey.  

Jeffrey Wafts [10:12 A.M.]

Okay, no problem. I’ll keep a driver standing by on call.

Harry Guenther [10:13 A.M.]

I’ll ask a few of the night-shift people to stay after closing. That way we can have the display all set up in time for opening in the morning.

Cathy Caswell [10:14 A M.]

If you want, I can send a few people from my department to help you out.

Harry Guenther [10:15 A.M.]

Thal would be great. I appreciate it.

Vanessa McElroy [10:16 A.M ]

If you need to offer them incentives. I’m willing to pay time and a half for the overtime. That should encourage lots of them to volunteer and finish the project quickly.

170.
What is suggested about the products of the new line?
A. A significant amount was spent on advertising them
B. They come with an extended warranty offer.
C. Their quality is much better than others on the market.
D. They have not been put on the sales floor.

Part 7

Câu hỏi

Question 168 – 171 refer to the following online chat discussion.

 

Vanessa McElroy [10:07 A.M.]

Is everything ready for our new cookware product line?

Jeffrey Watts [10:08 A.M.]

We have plenty here at the warehouse. Shall I send some more to the store?

Cathy Caswell [10:09 A.M.]

Shouldn’t we wait? First we should see how well they sell. Otherwise we’ll have too many at the store and have to ship them somewhere else.

 Harry Guenther [10:10AM.]

I agree with Cathy. We have enough to set up the display, plus some extras in the stockroom.

Vanessa McElroy [10:11 A.M.]

Let’s go with Cathy’s advice. I do expect these products to sell quickly, though. I think it might be best for you to make sure you can make a delivery on short notice, Jeffrey.  

Jeffrey Wafts [10:12 A.M.]

Okay, no problem. I’ll keep a driver standing by on call.

Harry Guenther [10:13 A.M.]

I’ll ask a few of the night-shift people to stay after closing. That way we can have the display all set up in time for opening in the morning.

Cathy Caswell [10:14 A M.]

If you want, I can send a few people from my department to help you out.

Harry Guenther [10:15 A.M.]

Thal would be great. I appreciate it.

Vanessa McElroy [10:16 A.M ]

If you need to offer them incentives. I’m willing to pay time and a half for the overtime. That should encourage lots of them to volunteer and finish the project quickly.

171.
What does Ms. McElroy say about upcoming operations?
A. The store will extend its hours of operation.
B. More workers will be hired for the night shift.
C. She is willing to approve temporary pay increases.
D. Shipment will not be made during the daytime.

Part 7

Câu hỏi

Question 172 – 175 refer to the following article.

 

Boss Notes Magazine

“Improving Workplace Efficiency” – Gwendolyn Garner

 

Improving workplace efficiency should always be on the mind of any business leader. Here are some general tips that you and your employees could put to good use.

 

“‘Working to Life” – You are probably familiar with the phrase “work yourself to death,” but people do not work well if they are not healthy. Avoid asking for too much and giving too much stress to your workers. If there is too much work for one person to do, allow them to hire an assistant.

 

“Money Makes the World Turn” – Offer incentives such as cash or material bonuses for difficult projects. Studies show that almost all people work harder when they know that their work will be directly rewarded. This can not only increase individual performance, but also encourage groups to work together toward a common goal. This leads to improvement of communication in the workplace.

 

“Give Credit Where Credit Is Due” – A compliment can go a long way. Be sure to acknowledge the hard work done by those under you. This will boost their self-confidence and encourage them to perform even better on future tasks.

 

“Happiness Stays” – An employee who is happy is obviously less likely to go looking for a job somewhere else. By retaining your current workforce, you save the time and cost of recruiting and training new employees.

Try employing these four strategies in your workplace, and I’m sure that you will see people smiling while staying with the company, staying healthier, and performing better at their jobs.

172.
What is the main purpose of the article?
A. To request a salary increase
B. To explain employee benefits
C. To unite company employees
D. To give good leading advice

Part 7

Câu hỏi

Question 172 – 175 refer to the following article.

 

Boss Notes Magazine

“Improving Workplace Efficiency” – Gwendolyn Garner

 

Improving workplace efficiency should always be on the mind of any business leader. Here are some general tips that you and your employees could put to good use.

 

“‘Working to Life” – You are probably familiar with the phrase “work yourself to death,” but people do not work well if they are not healthy. Avoid asking for too much and giving too much stress to your workers. If there is too much work for one person to do, allow them to hire an assistant.

 

“Money Makes the World Turn” – Offer incentives such as cash or material bonuses for difficult projects. Studies show that almost all people work harder when they know that their work will be directly rewarded. This can not only increase individual performance, but also encourage groups to work together toward a common goal. This leads to improvement of communication in the workplace.

 

“Give Credit Where Credit Is Due” – A compliment can go a long way. Be sure to acknowledge the hard work done by those under you. This will boost their self-confidence and encourage them to perform even better on future tasks.

 

“Happiness Stays” – An employee who is happy is obviously less likely to go looking for a job somewhere else. By retaining your current workforce, you save the time and cost of recruiting and training new employees.

Try employing these four strategies in your workplace, and I’m sure that you will see people smiling while staying with the company, staying healthier, and performing better at their jobs.

173.
According to the article, what is NOT mentioned as an effect of being rewarded promptly?
A. Employees perform better.
B. Employees cooperate more effectively.
C. Employees feel confident of their competence.
D. Employees communicate with one another better.

Part 7

Câu hỏi

Question 172 – 175 refer to the following article.

 

Boss Notes Magazine

“Improving Workplace Efficiency” – Gwendolyn Garner

 

Improving workplace efficiency should always be on the mind of any business leader. Here are some general tips that you and your employees could put to good use.

 

“‘Working to Life” – You are probably familiar with the phrase “work yourself to death,” but people do not work well if they are not healthy. Avoid asking for too much and giving too much stress to your workers. If there is too much work for one person to do, allow them to hire an assistant.

 

“Money Makes the World Turn” – Offer incentives such as cash or material bonuses for difficult projects. Studies show that almost all people work harder when they know that their work will be directly rewarded. This can not only increase individual performance, but also encourage groups to work together toward a common goal. This leads to improvement of communication in the workplace.

 

“Give Credit Where Credit Is Due” – A compliment can go a long way. Be sure to acknowledge the hard work done by those under you. This will boost their self-confidence and encourage them to perform even better on future tasks.

 

“Happiness Stays” – An employee who is happy is obviously less likely to go looking for a job somewhere else. By retaining your current workforce, you save the time and cost of recruiting and training new employees.

Try employing these four strategies in your workplace, and I’m sure that you will see people smiling while staying with the company, staying healthier, and performing better at their jobs.

174.
The word “credit" in paragraph 4, line 1, is closest in meaning to
A. fund
B. recognition
C. name
D. plastic

Part 7

Câu hỏi

Question 172 – 175 refer to the following article.

 

Boss Notes Magazine

“Improving Workplace Efficiency” – Gwendolyn Garner

 

Improving workplace efficiency should always be on the mind of any business leader. Here are some general tips that you and your employees could put to good use.

 

“‘Working to Life” – You are probably familiar with the phrase “work yourself to death,” but people do not work well if they are not healthy. Avoid asking for too much and giving too much stress to your workers. If there is too much work for one person to do, allow them to hire an assistant.

 

“Money Makes the World Turn” – Offer incentives such as cash or material bonuses for difficult projects. Studies show that almost all people work harder when they know that their work will be directly rewarded. This can not only increase individual performance, but also encourage groups to work together toward a common goal. This leads to improvement of communication in the workplace.

 

“Give Credit Where Credit Is Due” – A compliment can go a long way. Be sure to acknowledge the hard work done by those under you. This will boost their self-confidence and encourage them to perform even better on future tasks.

 

“Happiness Stays” – An employee who is happy is obviously less likely to go looking for a job somewhere else. By retaining your current workforce, you save the time and cost of recruiting and training new employees.

Try employing these four strategies in your workplace, and I’m sure that you will see people smiling while staying with the company, staying healthier, and performing better at their jobs.

175.
What strategy is helpful when management wants to keep their workers for a long term?
A. Working to Life
B. Money Makes the World Turn
C. Give Credit Where Credit Is Due
D. Happiness Stays

Part 7

Câu hỏi

Question 176 – 180 refer to the email

 

 

To: Daniel Palmer From: Irene Tucker

Date: October 22 

Subject: Congratulations! Your itinerary is complete!

 Thank you for choosing Del Sur Travel to book your stay here in sunny San Diego. The details of your stay here are as follows:

 

Lodging: Angeles Hotel in Historic Old Town — 1 Deluxe King; 1 Deluxe Double

Check-in: After 3 P.M. on October 28 Check-out: Before 1 P.M. on October 31

 

Planned Activities

October 29: Family Day Pass (2 adults, 2 children) to Agua World (Free shuttle service provided)*

October 30: Guided Walking Tour (2 adults, 2 children) of Historic Old Town *Shuttle departs from each point every 30 minutes.

 

Thank you for choosing Del Sur Travel! Please feel free to contact us if you need to make any changes to your itinerary. Please note, however, that any changes made less than three days before your scheduled trip will incur a service fee.

 

Sincerely,

Irene Tucker

Del Sur Travel Agent

To: Irene Tucker

From: Daniel Palmer

Date: October 26

Subject: Re: Congratulations! Your itinerary is complete!

 

Hello Irene, I’m really looking forward to this trip with my family. I noticed one minor problem with our itinerary, though. On their Web site, Agua World announced that several of its main attractions will be closed on the 29th of October. It would be really disappointing to miss out on roller coaster rides and water slides by just one day. Would be possible to switch the dates so that we visit Historic Old Town first, and then go to Agua World the next day? Please respond as soon as possible since it’s only a few days away. Thanks in advance.

 

Daniel Palmer

176.
Why did Ms. Tucker send the e-mail?
A. To alter an existing reservation
B. To confirm a reservation
C. To give tourist attraction information
D. To offer a package discount

Part 7

Câu hỏi

Question 176 – 180 refer to the email

 

 

To: Daniel Palmer From: Irene Tucker

Date: October 22 

Subject: Congratulations! Your itinerary is complete!

 Thank you for choosing Del Sur Travel to book your stay here in sunny San Diego. The details of your stay here are as follows:

 

Lodging: Angeles Hotel in Historic Old Town — 1 Deluxe King; 1 Deluxe Double

Check-in: After 3 P.M. on October 28 Check-out: Before 1 P.M. on October 31

 

Planned Activities

October 29: Family Day Pass (2 adults, 2 children) to Agua World (Free shuttle service provided)*

October 30: Guided Walking Tour (2 adults, 2 children) of Historic Old Town *Shuttle departs from each point every 30 minutes.

 

Thank you for choosing Del Sur Travel! Please feel free to contact us if you need to make any changes to your itinerary. Please note, however, that any changes made less than three days before your scheduled trip will incur a service fee.

 

Sincerely,

Irene Tucker

Del Sur Travel Agent

To: Irene Tucker

From: Daniel Palmer

Date: October 26

Subject: Re: Congratulations! Your itinerary is complete!

 

Hello Irene, I’m really looking forward to this trip with my family. I noticed one minor problem with our itinerary, though. On their Web site, Agua World announced that several of its main attractions will be closed on the 29th of October. It would be really disappointing to miss out on roller coaster rides and water slides by just one day. Would be possible to switch the dates so that we visit Historic Old Town first, and then go to Agua World the next day? Please respond as soon as possible since it’s only a few days away. Thanks in advance.

 

Daniel Palmer

177.
What is stated about transportation?
A. A one-day pass will be purchased.
B. Boat tours must be reserved in advance.
C. Local buses stop at major hotels.
D. Shuttles depart twice per hour.

Part 7

Câu hỏi

Question 176 – 180 refer to the email

 

 

To: Daniel Palmer From: Irene Tucker

Date: October 22 

Subject: Congratulations! Your itinerary is complete!

 Thank you for choosing Del Sur Travel to book your stay here in sunny San Diego. The details of your stay here are as follows:

 

Lodging: Angeles Hotel in Historic Old Town — 1 Deluxe King; 1 Deluxe Double

Check-in: After 3 P.M. on October 28 Check-out: Before 1 P.M. on October 31

 

Planned Activities

October 29: Family Day Pass (2 adults, 2 children) to Agua World (Free shuttle service provided)*

October 30: Guided Walking Tour (2 adults, 2 children) of Historic Old Town *Shuttle departs from each point every 30 minutes.

 

Thank you for choosing Del Sur Travel! Please feel free to contact us if you need to make any changes to your itinerary. Please note, however, that any changes made less than three days before your scheduled trip will incur a service fee.

 

Sincerely,

Irene Tucker

Del Sur Travel Agent

To: Irene Tucker

From: Daniel Palmer

Date: October 26

Subject: Re: Congratulations! Your itinerary is complete!

 

Hello Irene, I’m really looking forward to this trip with my family. I noticed one minor problem with our itinerary, though. On their Web site, Agua World announced that several of its main attractions will be closed on the 29th of October. It would be really disappointing to miss out on roller coaster rides and water slides by just one day. Would be possible to switch the dates so that we visit Historic Old Town first, and then go to Agua World the next day? Please respond as soon as possible since it’s only a few days away. Thanks in advance.

 

Daniel Palmer

178.
What can be inferred about Mr. Palmer's reservation?
A. It requires a valid credit card.
B. He will have to pay to alter it.
C. Group members' names are needed.
D. It was made months in advance.

Part 7

Câu hỏi

Question 176 – 180 refer to the email

 

 

To: Daniel Palmer From: Irene Tucker

Date: October 22 

Subject: Congratulations! Your itinerary is complete!

 Thank you for choosing Del Sur Travel to book your stay here in sunny San Diego. The details of your stay here are as follows:

 

Lodging: Angeles Hotel in Historic Old Town — 1 Deluxe King; 1 Deluxe Double

Check-in: After 3 P.M. on October 28 Check-out: Before 1 P.M. on October 31

 

Planned Activities

October 29: Family Day Pass (2 adults, 2 children) to Agua World (Free shuttle service provided)*

October 30: Guided Walking Tour (2 adults, 2 children) of Historic Old Town *Shuttle departs from each point every 30 minutes.

 

Thank you for choosing Del Sur Travel! Please feel free to contact us if you need to make any changes to your itinerary. Please note, however, that any changes made less than three days before your scheduled trip will incur a service fee.

 

Sincerely,

Irene Tucker

Del Sur Travel Agent

To: Irene Tucker

From: Daniel Palmer

Date: October 26

Subject: Re: Congratulations! Your itinerary is complete!

 

Hello Irene, I’m really looking forward to this trip with my family. I noticed one minor problem with our itinerary, though. On their Web site, Agua World announced that several of its main attractions will be closed on the 29th of October. It would be really disappointing to miss out on roller coaster rides and water slides by just one day. Would be possible to switch the dates so that we visit Historic Old Town first, and then go to Agua World the next day? Please respond as soon as possible since it’s only a few days away. Thanks in advance.

 

Daniel Palmer

179.
What will Mr. Palmer's family most likely do on October 29?
A. Visit a historic town
B. Enjoy water slides
C. Check into the hotel
D. Take a returning flight

Part 7

Câu hỏi

Question 176 – 180 refer to the email

 

 

To: Daniel Palmer From: Irene Tucker

Date: October 22 

Subject: Congratulations! Your itinerary is complete!

 Thank you for choosing Del Sur Travel to book your stay here in sunny San Diego. The details of your stay here are as follows:

 

Lodging: Angeles Hotel in Historic Old Town — 1 Deluxe King; 1 Deluxe Double

Check-in: After 3 P.M. on October 28 Check-out: Before 1 P.M. on October 31

 

Planned Activities

October 29: Family Day Pass (2 adults, 2 children) to Agua World (Free shuttle service provided)*

October 30: Guided Walking Tour (2 adults, 2 children) of Historic Old Town *Shuttle departs from each point every 30 minutes.

 

Thank you for choosing Del Sur Travel! Please feel free to contact us if you need to make any changes to your itinerary. Please note, however, that any changes made less than three days before your scheduled trip will incur a service fee.

 

Sincerely,

Irene Tucker

Del Sur Travel Agent

To: Irene Tucker

From: Daniel Palmer

Date: October 26

Subject: Re: Congratulations! Your itinerary is complete!

 

Hello Irene, I’m really looking forward to this trip with my family. I noticed one minor problem with our itinerary, though. On their Web site, Agua World announced that several of its main attractions will be closed on the 29th of October. It would be really disappointing to miss out on roller coaster rides and water slides by just one day. Would be possible to switch the dates so that we visit Historic Old Town first, and then go to Agua World the next day? Please respond as soon as possible since it’s only a few days away. Thanks in advance.

 

Daniel Palmer

180.
In the second e-mail, the word “miss” in paragraph 1, line 4, is closest in meaning to
A. escape
B. avoid
C. overlook
D. skip

Part 7

Câu hỏi

Question 181 – 185 refer to the following notice and e-mail

 

NOTICE TO VISITORS AND WORKERS OF MOON DART TOWER

Monday, March 2

 

Beginning one week from today, new building security measures will be put into effect. Anyone entering or exiting the building must have a security badge. Each company located in the building can simply apply through their own HR department. As of the morning of March 9. everyone will require a badge.

 

If you are not a regular employee of one of the companies in our office building, you must get a visitor’s pass from the building’s security desk located in the lobby on the first floor. You will need to present a valid photo ID as well as include your name and phone number on our sign-in database. Your associate can either escort you personally or send an advance notification to security, in which case you will be allowed to go up to your destination on your own.

 

These new security measures come at the request of several companies located within our building. We thank you for your understanding and we appreciate in advance your compliance with these new rules. If you have any questions or concerns, feel free to contact Agnes Cox from building administration. You can reach her by phone at 917-555-4672 or by e-mail at [email protected].

Date: March 18

To: Agnes Cox From:Yvonne Christensen

Subject: New Visitation Regulations

 

Good afternoon Ms. Cox,

I work for a company called Divine Sales, which is not located in the Moon Dart Tower. Starting this month, however, I have to make visits every Monday to Wild Card Publishing, which is located on the seventh floor of your building. Since I am not an employee of their company, their HR department is unable to issue a security badge for me. I had to get a pass from security on the first day this policy went into effect. Going through this procedure to obtain a visitor’s pass when I go there once a week is extremely inconvenient. I wanted to know if your security department could issue a special pass or badge for me so that I don’t have to waste time getting a temporary badge each week. Thank you in advance for your consideration.

 

Sincerely,

 

Yvonne Christensen

Field Agent

Divine Sales

181.
What is the purpose of the notice?
A. To propose a tighter security policy
B. To inform people of a new procedure
C. To gather feedback from employees
D. To introduce a new department

Part 7

Câu hỏi

Question 181 – 185 refer to the following notice and e-mail

 

NOTICE TO VISITORS AND WORKERS OF MOON DART TOWER

Monday, March 2

 

Beginning one week from today, new building security measures will be put into effect. Anyone entering or exiting the building must have a security badge. Each company located in the building can simply apply through their own HR department. As of the morning of March 9. everyone will require a badge.

 

If you are not a regular employee of one of the companies in our office building, you must get a visitor’s pass from the building’s security desk located in the lobby on the first floor. You will need to present a valid photo ID as well as include your name and phone number on our sign-in database. Your associate can either escort you personally or send an advance notification to security, in which case you will be allowed to go up to your destination on your own.

 

These new security measures come at the request of several companies located within our building. We thank you for your understanding and we appreciate in advance your compliance with these new rules. If you have any questions or concerns, feel free to contact Agnes Cox from building administration. You can reach her by phone at 917-555-4672 or by e-mail at [email protected].

Date: March 18

To: Agnes Cox From:Yvonne Christensen

Subject: New Visitation Regulations

 

Good afternoon Ms. Cox,

I work for a company called Divine Sales, which is not located in the Moon Dart Tower. Starting this month, however, I have to make visits every Monday to Wild Card Publishing, which is located on the seventh floor of your building. Since I am not an employee of their company, their HR department is unable to issue a security badge for me. I had to get a pass from security on the first day this policy went into effect. Going through this procedure to obtain a visitor’s pass when I go there once a week is extremely inconvenient. I wanted to know if your security department could issue a special pass or badge for me so that I don’t have to waste time getting a temporary badge each week. Thank you in advance for your consideration.

 

Sincerely,

 

Yvonne Christensen

Field Agent

Divine Sales

182.
In the notice, the word “regular
A. common
B. frequent
C. average
D. official

Part 7

Câu hỏi

Question 181 – 185 refer to the following notice and e-mail

 

NOTICE TO VISITORS AND WORKERS OF MOON DART TOWER

Monday, March 2

 

Beginning one week from today, new building security measures will be put into effect. Anyone entering or exiting the building must have a security badge. Each company located in the building can simply apply through their own HR department. As of the morning of March 9. everyone will require a badge.

 

If you are not a regular employee of one of the companies in our office building, you must get a visitor’s pass from the building’s security desk located in the lobby on the first floor. You will need to present a valid photo ID as well as include your name and phone number on our sign-in database. Your associate can either escort you personally or send an advance notification to security, in which case you will be allowed to go up to your destination on your own.

 

These new security measures come at the request of several companies located within our building. We thank you for your understanding and we appreciate in advance your compliance with these new rules. If you have any questions or concerns, feel free to contact Agnes Cox from building administration. You can reach her by phone at 917-555-4672 or by e-mail at [email protected].

Date: March 18

To: Agnes Cox From:Yvonne Christensen

Subject: New Visitation Regulations

 

Good afternoon Ms. Cox,

I work for a company called Divine Sales, which is not located in the Moon Dart Tower. Starting this month, however, I have to make visits every Monday to Wild Card Publishing, which is located on the seventh floor of your building. Since I am not an employee of their company, their HR department is unable to issue a security badge for me. I had to get a pass from security on the first day this policy went into effect. Going through this procedure to obtain a visitor’s pass when I go there once a week is extremely inconvenient. I wanted to know if your security department could issue a special pass or badge for me so that I don’t have to waste time getting a temporary badge each week. Thank you in advance for your consideration.

 

Sincerely,

 

Yvonne Christensen

Field Agent

Divine Sales

183.
What is NOT mentioned as a requirement for visitors?
A. Be followed by a personal escort
B. Show an identification
C. Sign into a guest database
D. Give their contact information

Part 7

Câu hỏi

Question 181 – 185 refer to the following notice and e-mail

 

NOTICE TO VISITORS AND WORKERS OF MOON DART TOWER

Monday, March 2

 

Beginning one week from today, new building security measures will be put into effect. Anyone entering or exiting the building must have a security badge. Each company located in the building can simply apply through their own HR department. As of the morning of March 9. everyone will require a badge.

 

If you are not a regular employee of one of the companies in our office building, you must get a visitor’s pass from the building’s security desk located in the lobby on the first floor. You will need to present a valid photo ID as well as include your name and phone number on our sign-in database. Your associate can either escort you personally or send an advance notification to security, in which case you will be allowed to go up to your destination on your own.

 

These new security measures come at the request of several companies located within our building. We thank you for your understanding and we appreciate in advance your compliance with these new rules. If you have any questions or concerns, feel free to contact Agnes Cox from building administration. You can reach her by phone at 917-555-4672 or by e-mail at [email protected].

Date: March 18

To: Agnes Cox From:Yvonne Christensen

Subject: New Visitation Regulations

 

Good afternoon Ms. Cox,

I work for a company called Divine Sales, which is not located in the Moon Dart Tower. Starting this month, however, I have to make visits every Monday to Wild Card Publishing, which is located on the seventh floor of your building. Since I am not an employee of their company, their HR department is unable to issue a security badge for me. I had to get a pass from security on the first day this policy went into effect. Going through this procedure to obtain a visitor’s pass when I go there once a week is extremely inconvenient. I wanted to know if your security department could issue a special pass or badge for me so that I don’t have to waste time getting a temporary badge each week. Thank you in advance for your consideration.

 

Sincerely,

 

Yvonne Christensen

Field Agent

Divine Sales

184.
What is suggested about Ms. Christensen?
A. She requested new security measures.
B. Her parking fee will be waived.
C. Her information has not been stored on the sign-in database.
D. She works closely with Wild Card Publishing.

Part 7

Câu hỏi

Question 181 – 185 refer to the following notice and e-mail

 

NOTICE TO VISITORS AND WORKERS OF MOON DART TOWER

Monday, March 2

 

Beginning one week from today, new building security measures will be put into effect. Anyone entering or exiting the building must have a security badge. Each company located in the building can simply apply through their own HR department. As of the morning of March 9. everyone will require a badge.

 

If you are not a regular employee of one of the companies in our office building, you must get a visitor’s pass from the building’s security desk located in the lobby on the first floor. You will need to present a valid photo ID as well as include your name and phone number on our sign-in database. Your associate can either escort you personally or send an advance notification to security, in which case you will be allowed to go up to your destination on your own.

 

These new security measures come at the request of several companies located within our building. We thank you for your understanding and we appreciate in advance your compliance with these new rules. If you have any questions or concerns, feel free to contact Agnes Cox from building administration. You can reach her by phone at 917-555-4672 or by e-mail at [email protected].

Date: March 18

To: Agnes Cox From:Yvonne Christensen

Subject: New Visitation Regulations

 

Good afternoon Ms. Cox,

I work for a company called Divine Sales, which is not located in the Moon Dart Tower. Starting this month, however, I have to make visits every Monday to Wild Card Publishing, which is located on the seventh floor of your building. Since I am not an employee of their company, their HR department is unable to issue a security badge for me. I had to get a pass from security on the first day this policy went into effect. Going through this procedure to obtain a visitor’s pass when I go there once a week is extremely inconvenient. I wanted to know if your security department could issue a special pass or badge for me so that I don’t have to waste time getting a temporary badge each week. Thank you in advance for your consideration.

 

Sincerely,

 

Yvonne Christensen

Field Agent

Divine Sales

185.
When did Ms. Christensen first get a visitor's pass at Moon Dart Tower?
A. On March 2
B. On March 9
C. On March 16
D. On March 18

Part 7

Câu hỏi

Questione 186-190 refer to the following e-mails and report

 

To: Customer Service

From: Emmett Weber

Subject: Order 83-IW-49-OU-76

 

I need to report a problem with the reclining sofa I received in the mail yesterday. I wanted to purchase it in person at the store, but I was told that only direct shipping from the factory was available. For over two weeks I waited to receive it, and when I finally did, I was very disappointed. First off, one of the legs is slightly shorter than the other three, causing it to wobble. Second off, the reclining mechanism gets stuck easily and makes a loud screeching sound. Please let me know how I can get this one exchanged. If the replacement does not meet my expectations, I expect to get a full refund.

 

Emmett Weber

Defective Merchandise Report

 

Employee ID: 91880114

Merchandise UPC: LS104-8734 Description: Reclining sofa

Problem:   Defective  ___ Damaged ___Worn Out ___Other

Problem Description: Rear left leg is 1/4 inch shorter than the other 3, causing wobble. Reclining mechanism slightly misaligned, causing sticking and loud metal on metal sound.

Action Taken: Customer contacted by e-mail, shipping refund plus 10% off replacement furniture offered

To: Emmett Weber From: Customer Service

Subject: Follow-up on Order 83-IW-49-OU-76

Attachment: fh83.jpg

 

Dera Mr.Weber,

We pologize agian for the inconveniences you had with your order. Thank you for responding to us quickly with your preference.

As we indicated, the original shipping fee has already been returned to your card. The cost of the original recliner was fully refunded, and the cost of a replacement with a 10% discount was charged to your card on the day it shipped out.

 

We appreciate your doing business with us, and express our deepest gratitude for your understanding. To express our thanks, we are also sending this coupon for expedited shipping on a future order. Please fill out our customer satisfaction survey at http://survey.furniturehall. com to receive free shipping for a future purchase.

 

Sincerely.

 

Furniture Hall Customer Service

186.
What is the purpose of the first e-mail?
A. To request repair work
B. To express dissatisfaction
C. To order some furniture
D. To cancel an order

Part 7

Câu hỏi

Questione 186-190 refer to the following e-mails and report

 

To: Customer Service

From: Emmett Weber

Subject: Order 83-IW-49-OU-76

 

I need to report a problem with the reclining sofa I received in the mail yesterday. I wanted to purchase it in person at the store, but I was told that only direct shipping from the factory was available. For over two weeks I waited to receive it, and when I finally did, I was very disappointed. First off, one of the legs is slightly shorter than the other three, causing it to wobble. Second off, the reclining mechanism gets stuck easily and makes a loud screeching sound. Please let me know how I can get this one exchanged. If the replacement does not meet my expectations, I expect to get a full refund.

 

Emmett Weber

Defective Merchandise Report

 

Employee ID: 91880114

Merchandise UPC: LS104-8734 Description: Reclining sofa

Problem:   Defective  ___ Damaged ___Worn Out ___Other

Problem Description: Rear left leg is 1/4 inch shorter than the other 3, causing wobble. Reclining mechanism slightly misaligned, causing sticking and loud metal on metal sound.

Action Taken: Customer contacted by e-mail, shipping refund plus 10% off replacement furniture offered

To: Emmett Weber From: Customer Service

Subject: Follow-up on Order 83-IW-49-OU-76

Attachment: fh83.jpg

 

Dera Mr.Weber,

We pologize agian for the inconveniences you had with your order. Thank you for responding to us quickly with your preference.

As we indicated, the original shipping fee has already been returned to your card. The cost of the original recliner was fully refunded, and the cost of a replacement with a 10% discount was charged to your card on the day it shipped out.

 

We appreciate your doing business with us, and express our deepest gratitude for your understanding. To express our thanks, we are also sending this coupon for expedited shipping on a future order. Please fill out our customer satisfaction survey at http://survey.furniturehall. com to receive free shipping for a future purchase.

 

Sincerely.

 

Furniture Hall Customer Service

187.
According to the first e-mail, what does Mr. Weber ask for?
A. A full refund for his purchase
B. Express shipping services
C. A discount for future orders
D. Instructions for making an exchange

Part 7

Câu hỏi

Questione 186-190 refer to the following e-mails and report

 

To: Customer Service

From: Emmett Weber

Subject: Order 83-IW-49-OU-76

 

I need to report a problem with the reclining sofa I received in the mail yesterday. I wanted to purchase it in person at the store, but I was told that only direct shipping from the factory was available. For over two weeks I waited to receive it, and when I finally did, I was very disappointed. First off, one of the legs is slightly shorter than the other three, causing it to wobble. Second off, the reclining mechanism gets stuck easily and makes a loud screeching sound. Please let me know how I can get this one exchanged. If the replacement does not meet my expectations, I expect to get a full refund.

 

Emmett Weber

Defective Merchandise Report

 

Employee ID: 91880114

Merchandise UPC: LS104-8734 Description: Reclining sofa

Problem:   Defective  ___ Damaged ___Worn Out ___Other

Problem Description: Rear left leg is 1/4 inch shorter than the other 3, causing wobble. Reclining mechanism slightly misaligned, causing sticking and loud metal on metal sound.

Action Taken: Customer contacted by e-mail, shipping refund plus 10% off replacement furniture offered

To: Emmett Weber From: Customer Service

Subject: Follow-up on Order 83-IW-49-OU-76

Attachment: fh83.jpg

 

Dera Mr.Weber,

We pologize agian for the inconveniences you had with your order. Thank you for responding to us quickly with your preference.

As we indicated, the original shipping fee has already been returned to your card. The cost of the original recliner was fully refunded, and the cost of a replacement with a 10% discount was charged to your card on the day it shipped out.

 

We appreciate your doing business with us, and express our deepest gratitude for your understanding. To express our thanks, we are also sending this coupon for expedited shipping on a future order. Please fill out our customer satisfaction survey at http://survey.furniturehall. com to receive free shipping for a future purchase.

 

Sincerely.

 

Furniture Hall Customer Service

188.
What can be inferred about the replacement?
A. It is an entirety different model.
B. It has already been paid for.
C. It fulfilled Mr. Weber's expectation.
D. It will be sent via expedited shipping

Part 7

Câu hỏi

Questione 186-190 refer to the following e-mails and report

 

To: Customer Service

From: Emmett Weber

Subject: Order 83-IW-49-OU-76

 

I need to report a problem with the reclining sofa I received in the mail yesterday. I wanted to purchase it in person at the store, but I was told that only direct shipping from the factory was available. For over two weeks I waited to receive it, and when I finally did, I was very disappointed. First off, one of the legs is slightly shorter than the other three, causing it to wobble. Second off, the reclining mechanism gets stuck easily and makes a loud screeching sound. Please let me know how I can get this one exchanged. If the replacement does not meet my expectations, I expect to get a full refund.

 

Emmett Weber

Defective Merchandise Report

 

Employee ID: 91880114

Merchandise UPC: LS104-8734 Description: Reclining sofa

Problem:   Defective  ___ Damaged ___Worn Out ___Other

Problem Description: Rear left leg is 1/4 inch shorter than the other 3, causing wobble. Reclining mechanism slightly misaligned, causing sticking and loud metal on metal sound.

Action Taken: Customer contacted by e-mail, shipping refund plus 10% off replacement furniture offered

To: Emmett Weber From: Customer Service

Subject: Follow-up on Order 83-IW-49-OU-76

Attachment: fh83.jpg

 

Dera Mr.Weber,

We pologize agian for the inconveniences you had with your order. Thank you for responding to us quickly with your preference.

As we indicated, the original shipping fee has already been returned to your card. The cost of the original recliner was fully refunded, and the cost of a replacement with a 10% discount was charged to your card on the day it shipped out.

 

We appreciate your doing business with us, and express our deepest gratitude for your understanding. To express our thanks, we are also sending this coupon for expedited shipping on a future order. Please fill out our customer satisfaction survey at http://survey.furniturehall. com to receive free shipping for a future purchase.

 

Sincerely.

 

Furniture Hall Customer Service

189.
What was included with the second e-mail?
A. A voucher for an urgently shipped order
B. An invitation to a VIP sales event
C. A full inventory catalog
D. An extended warranty

Part 7

Câu hỏi

Questione 186-190 refer to the following e-mails and report

 

To: Customer Service

From: Emmett Weber

Subject: Order 83-IW-49-OU-76

 

I need to report a problem with the reclining sofa I received in the mail yesterday. I wanted to purchase it in person at the store, but I was told that only direct shipping from the factory was available. For over two weeks I waited to receive it, and when I finally did, I was very disappointed. First off, one of the legs is slightly shorter than the other three, causing it to wobble. Second off, the reclining mechanism gets stuck easily and makes a loud screeching sound. Please let me know how I can get this one exchanged. If the replacement does not meet my expectations, I expect to get a full refund.

 

Emmett Weber

Defective Merchandise Report

 

Employee ID: 91880114

Merchandise UPC: LS104-8734 Description: Reclining sofa

Problem:   Defective  ___ Damaged ___Worn Out ___Other

Problem Description: Rear left leg is 1/4 inch shorter than the other 3, causing wobble. Reclining mechanism slightly misaligned, causing sticking and loud metal on metal sound.

Action Taken: Customer contacted by e-mail, shipping refund plus 10% off replacement furniture offered

To: Emmett Weber From: Customer Service

Subject: Follow-up on Order 83-IW-49-OU-76

Attachment: fh83.jpg

 

Dera Mr.Weber,

We pologize agian for the inconveniences you had with your order. Thank you for responding to us quickly with your preference.

As we indicated, the original shipping fee has already been returned to your card. The cost of the original recliner was fully refunded, and the cost of a replacement with a 10% discount was charged to your card on the day it shipped out.

 

We appreciate your doing business with us, and express our deepest gratitude for your understanding. To express our thanks, we are also sending this coupon for expedited shipping on a future order. Please fill out our customer satisfaction survey at http://survey.furniturehall. com to receive free shipping for a future purchase.

 

Sincerely.

 

Furniture Hall Customer Service

190.
How can Mr. Weber avoid a delivery fee on his next order?
A. By visiting the customer service center
B. By speaking with a manager
C. By sending a letter to the manufacturer
D. By completing an online survey

Part 7

Câu hỏi

Questions 191-195 refer to the following Web pages and e-mails.

 

South African Adventures

Home

Reservations

Reviews

Safari Tours

Do you want to feel the rush of the African wild? Depending on just how adventurous you and your tour group are, we have several different exciting safari tours for you to enjoy!

 

Bus Safari Tour – $100/person transportation fee

This option is the safest tour option we provide. You and your group will be able to ride in a bus that is protected by iron bars. Also, the driver will be sure to keep a safe distance from the animals. Since it is also the largest group in one vehicle, it is the cheapest option per person, but requires at least 8 passengers.

 

Jeep Safari Tour – $600/jeep transportation fee

This option is a little bit more risky than the bus tour, because you will travel in open-top jeeps. It is more popular, however, because it gives you a chance to get an up-close look at beautiful and majestic wild animals in their natural habitat. This package is reserved by number of jeeps, and can only seat up to four people per jeep.

 

Overnight Safari Campout – $500/person tent fee (10% refunded upon return)

For a real thrill, plan to spend a night in a tent out on the safari. Keep in mind that this is the most dangerous option, so there are guidelines that you will have to follow. Also, everyone in the tour group must sign a release form before taking part in the trip.

 

Choose the tour that matches your groups’ interests and get started with Reservations!

Date: May 12

From: Customer Service

To: Bradley Sandoval

Subject: Your adventure is about to begin!

 

Thank you for choosing South African Adventures for an authentic safari experience! There’s only one more week left before you get to begin your adventure! Are all eight members of your group ready to go?

 

Once you arrive at our main office, the final paperwork will be prepared for you. Keep in mind that you will be able to get close enough to the wild animals to touch them, but do so gently. Also, please do not feed them. After returning to our office the next day, you will be issued a refund of up to $400, provided everything is undamaged.

outh African Adventures

Home

Safari Tours

Reservations

Reviews

My friends and I had an amazing time on this safari adventure! Since it was our first time doing something like this, the safety briefing was really helpful. I feel very grateful to our tour guide, Sven Holland, for his useful advice. My friends and I all thought that it came in handy.

 

There was one slight problem that we encountered on our trip, though. The tents were very difficult to set up on our own. We were able to work together as a group to finally finish before it got completely dark, but I think it would have been nice to have someone demonstrate how to set them up. Perhaps they could include a demonstration in the safety briefing.

 

By Bradley Sandoval

191.
According to the first Web page, what is stated about the Jeep Safari Tour?
A. Jeeps are equipped with protective bars.
B. Participants spend a night in the wild.
C. It requires a valid driver's license.
D. It travels through areas with wild animals.

Part 7

Câu hỏi

Questions 191-195 refer to the following Web pages and e-mails.

 

South African Adventures

Home

Reservations

Reviews

Safari Tours

Do you want to feel the rush of the African wild? Depending on just how adventurous you and your tour group are, we have several different exciting safari tours for you to enjoy!

 

Bus Safari Tour – $100/person transportation fee

This option is the safest tour option we provide. You and your group will be able to ride in a bus that is protected by iron bars. Also, the driver will be sure to keep a safe distance from the animals. Since it is also the largest group in one vehicle, it is the cheapest option per person, but requires at least 8 passengers.

 

Jeep Safari Tour – $600/jeep transportation fee

This option is a little bit more risky than the bus tour, because you will travel in open-top jeeps. It is more popular, however, because it gives you a chance to get an up-close look at beautiful and majestic wild animals in their natural habitat. This package is reserved by number of jeeps, and can only seat up to four people per jeep.

 

Overnight Safari Campout – $500/person tent fee (10% refunded upon return)

For a real thrill, plan to spend a night in a tent out on the safari. Keep in mind that this is the most dangerous option, so there are guidelines that you will have to follow. Also, everyone in the tour group must sign a release form before taking part in the trip.

 

Choose the tour that matches your groups’ interests and get started with Reservations!

Date: May 12

From: Customer Service

To: Bradley Sandoval

Subject: Your adventure is about to begin!

 

Thank you for choosing South African Adventures for an authentic safari experience! There’s only one more week left before you get to begin your adventure! Are all eight members of your group ready to go?

 

Once you arrive at our main office, the final paperwork will be prepared for you. Keep in mind that you will be able to get close enough to the wild animals to touch them, but do so gently. Also, please do not feed them. After returning to our office the next day, you will be issued a refund of up to $400, provided everything is undamaged.

outh African Adventures

Home

Safari Tours

Reservations

Reviews

My friends and I had an amazing time on this safari adventure! Since it was our first time doing something like this, the safety briefing was really helpful. I feel very grateful to our tour guide, Sven Holland, for his useful advice. My friends and I all thought that it came in handy.

 

There was one slight problem that we encountered on our trip, though. The tents were very difficult to set up on our own. We were able to work together as a group to finally finish before it got completely dark, but I think it would have been nice to have someone demonstrate how to set them up. Perhaps they could include a demonstration in the safety briefing.

 

By Bradley Sandoval

192.
What is indicated about Mr. Sandoval?
A. He was required to complete a form.
B. He experienced animal feeding.
C. He rode a bus.
D. He wore protective gear.

Part 7

Câu hỏi

Questions 191-195 refer to the following Web pages and e-mails.

 

South African Adventures

Home

Reservations

Reviews

Safari Tours

Do you want to feel the rush of the African wild? Depending on just how adventurous you and your tour group are, we have several different exciting safari tours for you to enjoy!

 

Bus Safari Tour – $100/person transportation fee

This option is the safest tour option we provide. You and your group will be able to ride in a bus that is protected by iron bars. Also, the driver will be sure to keep a safe distance from the animals. Since it is also the largest group in one vehicle, it is the cheapest option per person, but requires at least 8 passengers.

 

Jeep Safari Tour – $600/jeep transportation fee

This option is a little bit more risky than the bus tour, because you will travel in open-top jeeps. It is more popular, however, because it gives you a chance to get an up-close look at beautiful and majestic wild animals in their natural habitat. This package is reserved by number of jeeps, and can only seat up to four people per jeep.

 

Overnight Safari Campout – $500/person tent fee (10% refunded upon return)

For a real thrill, plan to spend a night in a tent out on the safari. Keep in mind that this is the most dangerous option, so there are guidelines that you will have to follow. Also, everyone in the tour group must sign a release form before taking part in the trip.

 

Choose the tour that matches your groups’ interests and get started with Reservations!

Date: May 12

From: Customer Service

To: Bradley Sandoval

Subject: Your adventure is about to begin!

 

Thank you for choosing South African Adventures for an authentic safari experience! There’s only one more week left before you get to begin your adventure! Are all eight members of your group ready to go?

 

Once you arrive at our main office, the final paperwork will be prepared for you. Keep in mind that you will be able to get close enough to the wild animals to touch them, but do so gently. Also, please do not feed them. After returning to our office the next day, you will be issued a refund of up to $400, provided everything is undamaged.

outh African Adventures

Home

Safari Tours

Reservations

Reviews

My friends and I had an amazing time on this safari adventure! Since it was our first time doing something like this, the safety briefing was really helpful. I feel very grateful to our tour guide, Sven Holland, for his useful advice. My friends and I all thought that it came in handy.

 

There was one slight problem that we encountered on our trip, though. The tents were very difficult to set up on our own. We were able to work together as a group to finally finish before it got completely dark, but I think it would have been nice to have someone demonstrate how to set them up. Perhaps they could include a demonstration in the safety briefing.

 

By Bradley Sandoval

193.
How much was Mr. Sandoval’s group initially charged for their trip?
A. $600
B. $800
C. $1,200
D. $4,000

Part 7

Câu hỏi

Questions 191-195 refer to the following Web pages and e-mails.

 

South African Adventures

Home

Reservations

Reviews

Safari Tours

Do you want to feel the rush of the African wild? Depending on just how adventurous you and your tour group are, we have several different exciting safari tours for you to enjoy!

 

Bus Safari Tour – $100/person transportation fee

This option is the safest tour option we provide. You and your group will be able to ride in a bus that is protected by iron bars. Also, the driver will be sure to keep a safe distance from the animals. Since it is also the largest group in one vehicle, it is the cheapest option per person, but requires at least 8 passengers.

 

Jeep Safari Tour – $600/jeep transportation fee

This option is a little bit more risky than the bus tour, because you will travel in open-top jeeps. It is more popular, however, because it gives you a chance to get an up-close look at beautiful and majestic wild animals in their natural habitat. This package is reserved by number of jeeps, and can only seat up to four people per jeep.

 

Overnight Safari Campout – $500/person tent fee (10% refunded upon return)

For a real thrill, plan to spend a night in a tent out on the safari. Keep in mind that this is the most dangerous option, so there are guidelines that you will have to follow. Also, everyone in the tour group must sign a release form before taking part in the trip.

 

Choose the tour that matches your groups’ interests and get started with Reservations!

Date: May 12

From: Customer Service

To: Bradley Sandoval

Subject: Your adventure is about to begin!

 

Thank you for choosing South African Adventures for an authentic safari experience! There’s only one more week left before you get to begin your adventure! Are all eight members of your group ready to go?

 

Once you arrive at our main office, the final paperwork will be prepared for you. Keep in mind that you will be able to get close enough to the wild animals to touch them, but do so gently. Also, please do not feed them. After returning to our office the next day, you will be issued a refund of up to $400, provided everything is undamaged.

outh African Adventures

Home

Safari Tours

Reservations

Reviews

My friends and I had an amazing time on this safari adventure! Since it was our first time doing something like this, the safety briefing was really helpful. I feel very grateful to our tour guide, Sven Holland, for his useful advice. My friends and I all thought that it came in handy.

 

There was one slight problem that we encountered on our trip, though. The tents were very difficult to set up on our own. We were able to work together as a group to finally finish before it got completely dark, but I think it would have been nice to have someone demonstrate how to set them up. Perhaps they could include a demonstration in the safety briefing.

 

By Bradley Sandoval

194.
In the second Web page, the phrase “came in handy” in paragraph1, line 4, is closest in meaning to
A. hurried up
B. was portable
C. was on time
D. was useful

Part 7

Câu hỏi

Questions 191-195 refer to the following Web pages and e-mails.

 

South African Adventures

Home

Reservations

Reviews

Safari Tours

Do you want to feel the rush of the African wild? Depending on just how adventurous you and your tour group are, we have several different exciting safari tours for you to enjoy!

 

Bus Safari Tour – $100/person transportation fee

This option is the safest tour option we provide. You and your group will be able to ride in a bus that is protected by iron bars. Also, the driver will be sure to keep a safe distance from the animals. Since it is also the largest group in one vehicle, it is the cheapest option per person, but requires at least 8 passengers.

 

Jeep Safari Tour – $600/jeep transportation fee

This option is a little bit more risky than the bus tour, because you will travel in open-top jeeps. It is more popular, however, because it gives you a chance to get an up-close look at beautiful and majestic wild animals in their natural habitat. This package is reserved by number of jeeps, and can only seat up to four people per jeep.

 

Overnight Safari Campout – $500/person tent fee (10% refunded upon return)

For a real thrill, plan to spend a night in a tent out on the safari. Keep in mind that this is the most dangerous option, so there are guidelines that you will have to follow. Also, everyone in the tour group must sign a release form before taking part in the trip.

 

Choose the tour that matches your groups’ interests and get started with Reservations!

Date: May 12

From: Customer Service

To: Bradley Sandoval

Subject: Your adventure is about to begin!

 

Thank you for choosing South African Adventures for an authentic safari experience! There’s only one more week left before you get to begin your adventure! Are all eight members of your group ready to go?

 

Once you arrive at our main office, the final paperwork will be prepared for you. Keep in mind that you will be able to get close enough to the wild animals to touch them, but do so gently. Also, please do not feed them. After returning to our office the next day, you will be issued a refund of up to $400, provided everything is undamaged.

outh African Adventures

Home

Safari Tours

Reservations

Reviews

My friends and I had an amazing time on this safari adventure! Since it was our first time doing something like this, the safety briefing was really helpful. I feel very grateful to our tour guide, Sven Holland, for his useful advice. My friends and I all thought that it came in handy.

 

There was one slight problem that we encountered on our trip, though. The tents were very difficult to set up on our own. We were able to work together as a group to finally finish before it got completely dark, but I think it would have been nice to have someone demonstrate how to set them up. Perhaps they could include a demonstration in the safety briefing.

 

By Bradley Sandoval

195.
What complaint does Mr. Sandoval have about the trip?
A. A demonstration was not provided.
B. The guide did not get Mr. Sandoval's group close to animals.
C. The wild animals were too intimidating.
D. The duration of the trip was too short.

Part 7

Câu hỏi

Questions 196-200 refer to the following advertisement, trasaction details, and e-mail.

 

Contact Mountain Movers

 

Are you planning a major move? Contact Mountain Movers to get a quote! Mountain Movers prides itself on being able to move even the largest and bulkiest items from one location to another faster than any competitor in the region. The cost of our service is based on the dimensions, weight, and number of objects that need to be moved. For large moving orders, we will send a representative to give an estimate. Here is a general breakdown of costs (subject to change based on size, weight, or special packing):

 

Compact Move (1 small truck, 1 loader): $450

Small Move (1 small truck, 2 loaders): $600

Medium Move (1 large truck, 2 loaders): $1,000

Large Move (1 large truck, 4 loaders): $1,500

Contact Name: Naomi Gross

Phone Number: 384-555-1743

Original Address: A+ Academy, 221 Edgewater Ave., Rapid City, SD 57701 Destination Address: 522 Heritage Rd., Arvada, CO 80003

Transport Date: Saturday, August 24

 

Description: All classroom furniture (desks, chairs, blackboards, bookshelves, books) needs to be moved to the new location in Arvada, CO. One large truck should be sufficient. The move must be completed before August 25 as classes are to start again at the new location on the Tuesday of the following week and I want to give my teachers a day to get accustomed to their new classrooms.

Date: August 3

To: Naomi Gross

From: Thomas Cobb  

Subject: Estimate Request

Ms. Gross,

 

Upon reviewing all of the items you need us to move, most of them are not very large or heavy. However, they will be space-consuming. Therefore, this move would require two large trucks and a total of four loaders. Since there is nothing especially heavy, awkward, or fragile among the items, we will not add any extra service fee.

 

Since you mentioned that you want to complete your move quickly, we recommend creating a floor plan for the Arvada location in advance. If you do so, our loaders can refer to it and put everything where it needs to go.

 

Sincerely,

 

Thomas Cobb

Mountain Movers

 

196.
What is true about Mountain Movers?
A. Its price rates are all fixed.
B. Its movers work as individuals.
C. It specializes in oversized items.
D. It uses a wide variety of trucks.

Part 7

Câu hỏi

Questions 196-200 refer to the following advertisement, trasaction details, and e-mail.

 

Contact Mountain Movers

 

Are you planning a major move? Contact Mountain Movers to get a quote! Mountain Movers prides itself on being able to move even the largest and bulkiest items from one location to another faster than any competitor in the region. The cost of our service is based on the dimensions, weight, and number of objects that need to be moved. For large moving orders, we will send a representative to give an estimate. Here is a general breakdown of costs (subject to change based on size, weight, or special packing):

 

Compact Move (1 small truck, 1 loader): $450

Small Move (1 small truck, 2 loaders): $600

Medium Move (1 large truck, 2 loaders): $1,000

Large Move (1 large truck, 4 loaders): $1,500

Contact Name: Naomi Gross

Phone Number: 384-555-1743

Original Address: A+ Academy, 221 Edgewater Ave., Rapid City, SD 57701 Destination Address: 522 Heritage Rd., Arvada, CO 80003

Transport Date: Saturday, August 24

 

Description: All classroom furniture (desks, chairs, blackboards, bookshelves, books) needs to be moved to the new location in Arvada, CO. One large truck should be sufficient. The move must be completed before August 25 as classes are to start again at the new location on the Tuesday of the following week and I want to give my teachers a day to get accustomed to their new classrooms.

Date: August 3

To: Naomi Gross

From: Thomas Cobb  

Subject: Estimate Request

Ms. Gross,

 

Upon reviewing all of the items you need us to move, most of them are not very large or heavy. However, they will be space-consuming. Therefore, this move would require two large trucks and a total of four loaders. Since there is nothing especially heavy, awkward, or fragile among the items, we will not add any extra service fee.

 

Since you mentioned that you want to complete your move quickly, we recommend creating a floor plan for the Arvada location in advance. If you do so, our loaders can refer to it and put everything where it needs to go.

 

Sincerely,

 

Thomas Cobb

Mountain Movers

 

197.
According to Ms. Gross, when will classes commence at the new location?
A. On August 24
B. On August 25
C. On August 26
D. On August 27

Part 7

Câu hỏi

Questions 196-200 refer to the following advertisement, trasaction details, and e-mail.

 

Contact Mountain Movers

 

Are you planning a major move? Contact Mountain Movers to get a quote! Mountain Movers prides itself on being able to move even the largest and bulkiest items from one location to another faster than any competitor in the region. The cost of our service is based on the dimensions, weight, and number of objects that need to be moved. For large moving orders, we will send a representative to give an estimate. Here is a general breakdown of costs (subject to change based on size, weight, or special packing):

 

Compact Move (1 small truck, 1 loader): $450

Small Move (1 small truck, 2 loaders): $600

Medium Move (1 large truck, 2 loaders): $1,000

Large Move (1 large truck, 4 loaders): $1,500

Contact Name: Naomi Gross

Phone Number: 384-555-1743

Original Address: A+ Academy, 221 Edgewater Ave., Rapid City, SD 57701 Destination Address: 522 Heritage Rd., Arvada, CO 80003

Transport Date: Saturday, August 24

 

Description: All classroom furniture (desks, chairs, blackboards, bookshelves, books) needs to be moved to the new location in Arvada, CO. One large truck should be sufficient. The move must be completed before August 25 as classes are to start again at the new location on the Tuesday of the following week and I want to give my teachers a day to get accustomed to their new classrooms.

Date: August 3

To: Naomi Gross

From: Thomas Cobb  

Subject: Estimate Request

Ms. Gross,

 

Upon reviewing all of the items you need us to move, most of them are not very large or heavy. However, they will be space-consuming. Therefore, this move would require two large trucks and a total of four loaders. Since there is nothing especially heavy, awkward, or fragile among the items, we will not add any extra service fee.

 

Since you mentioned that you want to complete your move quickly, we recommend creating a floor plan for the Arvada location in advance. If you do so, our loaders can refer to it and put everything where it needs to go.

 

Sincerely,

 

Thomas Cobb

Mountain Movers

 

198.
In the transaction details, the word “accustomed” in paragraph 1, line 5, is closest in meaning to
A. trained
B. familiar
C. traditional
D. normal

Part 7

Câu hỏi

Questions 196-200 refer to the following advertisement, trasaction details, and e-mail.

 

Contact Mountain Movers

 

Are you planning a major move? Contact Mountain Movers to get a quote! Mountain Movers prides itself on being able to move even the largest and bulkiest items from one location to another faster than any competitor in the region. The cost of our service is based on the dimensions, weight, and number of objects that need to be moved. For large moving orders, we will send a representative to give an estimate. Here is a general breakdown of costs (subject to change based on size, weight, or special packing):

 

Compact Move (1 small truck, 1 loader): $450

Small Move (1 small truck, 2 loaders): $600

Medium Move (1 large truck, 2 loaders): $1,000

Large Move (1 large truck, 4 loaders): $1,500

Contact Name: Naomi Gross

Phone Number: 384-555-1743

Original Address: A+ Academy, 221 Edgewater Ave., Rapid City, SD 57701 Destination Address: 522 Heritage Rd., Arvada, CO 80003

Transport Date: Saturday, August 24

 

Description: All classroom furniture (desks, chairs, blackboards, bookshelves, books) needs to be moved to the new location in Arvada, CO. One large truck should be sufficient. The move must be completed before August 25 as classes are to start again at the new location on the Tuesday of the following week and I want to give my teachers a day to get accustomed to their new classrooms.

Date: August 3

To: Naomi Gross

From: Thomas Cobb  

Subject: Estimate Request

Ms. Gross,

 

Upon reviewing all of the items you need us to move, most of them are not very large or heavy. However, they will be space-consuming. Therefore, this move would require two large trucks and a total of four loaders. Since there is nothing especially heavy, awkward, or fragile among the items, we will not add any extra service fee.

 

Since you mentioned that you want to complete your move quickly, we recommend creating a floor plan for the Arvada location in advance. If you do so, our loaders can refer to it and put everything where it needs to go.

 

Sincerely,

 

Thomas Cobb

Mountain Movers

 

199.
How much will Mountain Movers most likely charge Ms. Gross for the move?
A. $1,000
B. $1,500
C. $1,600
D. $2,000

Part 7

Câu hỏi

Questions 196-200 refer to the following advertisement, trasaction details, and e-mail.

 

Contact Mountain Movers

 

Are you planning a major move? Contact Mountain Movers to get a quote! Mountain Movers prides itself on being able to move even the largest and bulkiest items from one location to another faster than any competitor in the region. The cost of our service is based on the dimensions, weight, and number of objects that need to be moved. For large moving orders, we will send a representative to give an estimate. Here is a general breakdown of costs (subject to change based on size, weight, or special packing):

 

Compact Move (1 small truck, 1 loader): $450

Small Move (1 small truck, 2 loaders): $600

Medium Move (1 large truck, 2 loaders): $1,000

Large Move (1 large truck, 4 loaders): $1,500

Contact Name: Naomi Gross

Phone Number: 384-555-1743

Original Address: A+ Academy, 221 Edgewater Ave., Rapid City, SD 57701 Destination Address: 522 Heritage Rd., Arvada, CO 80003

Transport Date: Saturday, August 24

 

Description: All classroom furniture (desks, chairs, blackboards, bookshelves, books) needs to be moved to the new location in Arvada, CO. One large truck should be sufficient. The move must be completed before August 25 as classes are to start again at the new location on the Tuesday of the following week and I want to give my teachers a day to get accustomed to their new classrooms.

Date: August 3

To: Naomi Gross

From: Thomas Cobb  

Subject: Estimate Request

Ms. Gross,

 

Upon reviewing all of the items you need us to move, most of them are not very large or heavy. However, they will be space-consuming. Therefore, this move would require two large trucks and a total of four loaders. Since there is nothing especially heavy, awkward, or fragile among the items, we will not add any extra service fee.

 

Since you mentioned that you want to complete your move quickly, we recommend creating a floor plan for the Arvada location in advance. If you do so, our loaders can refer to it and put everything where it needs to go.

 

Sincerely,

 

Thomas Cobb

Mountain Movers

 

200.
What is Ms. Gross advised to do?
A. Prepare a map for the movers
B. Use more compact desks
C. Upgrade to express service
D. Have the teachers help move

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Cấu trúc đề thi

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listening

Part 1
6 câu

LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book. PART 1: Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time. Statement (C), “They’re sitting at a table,” is the bust description of the picture, so you should select answer (C) and mark it on your answer sheet.
Part 2
25 câu
Part 3
39 câu
Part 4
30 câu

reading

Part 5
30 câu
Part 6
16 câu
Part 7
54 câu

Danh sách câu